Purpose: Review and reinforce office policies and expectations among staff members, focusing on client care and caregiver responsibilities.
Dress Code Policies
Business Casual (Monday - Thursday):
Dress appropriately as per business casual standards in the office.
Acceptable Attire:
Dress flip flops are allowed but no casual flip flops (e.g., those from discount stores).
Casual Fridays:
More relaxed attire such as sweatpants and hoodies is acceptable.
Phone Policy
Distraction Warning: Phones on desks are discouraged due to distractions.
Consequences:
First offense: Verbal warning.
Subsequent offenses will lead to written warnings and potential termination after three violations.
Acceptable Phone Use: Stepping away from the workspace for phone calls is encouraged, with options to use the conference room or go outside.
Attendance and Scheduling
Personal Schedule:
General working hours are from 08:30 to 16:30 on weekdays, with specific changes possible depending on personal commitments (e.g., kids' school).
On Wednesdays: Arrive between 06:30 and 07:00.
Request for Changes: Staff must communicate any adjustments to their schedules (e.g., vacations, summer plans) as soon as possible.
Upcoming Holidays: Staff should inform management about their holiday plans, particularly around dates like July 4.
Communication Expectations
Internal Communication:
Keep open lines of communication regarding caregivers and clients.
All verbal communication needs to be documented in case files.
Case Notes Importance: Each interaction with a client or case manager should be formally noted in case files.
Performance Goals
Health Max Target: The annual goal is to achieve 850 hours.
Current standing at 1,243 hours billed.
Confirm with management on the breakdown and clarity regarding hours billed, especially fluctuations due to bulk billing for caregivers/clients.
Achieving this goal may come with bonuses following the evaluation.
Break Policy
Informal Structure:
Breaks are flexible without a formal scheduling policy.
Encouraged communication about when breaks are taken to avoid overlaps.
Doris is noted as having a specific break time at 15:00.
Volunteer Initiatives
Planned Activities:
First volunteer day to be organized by May, allowing staff to engage in community service while clear that participation must maintain office operations.
Suggestion for one or two staff volunteers at a time to ensure coverage.
Potential Volunteer Partner: St. Louis Park Food Shelf mentioned for opportunities.
Social Events
Summer Caregiver Social Event:
Potential plans for an ice cream social or community-building activities (e.g., tie-dye day).
Staff encouraged to contribute ideas for themes or activities as part of recruiting new caregivers.
Open Discussion
Recruiting New Caregivers: Staff encouraged to share ideas on caregiver recruitment and community engagement.
Questions and Concerns: Invite all staff members to voice any questions or suggestions regarding operational improvements or personal concerns.