SLP Office Meeting

Meeting Overview

  • Purpose: Review and reinforce office policies and expectations among staff members, focusing on client care and caregiver responsibilities.

Dress Code Policies

  • Business Casual (Monday - Thursday):
    • Dress appropriately as per business casual standards in the office.
    • Acceptable Attire:
    • Dress flip flops are allowed but no casual flip flops (e.g., those from discount stores).
  • Casual Fridays:
    • More relaxed attire such as sweatpants and hoodies is acceptable.

Phone Policy

  • Distraction Warning: Phones on desks are discouraged due to distractions.
  • Consequences:
    • First offense: Verbal warning.
    • Subsequent offenses will lead to written warnings and potential termination after three violations.
  • Acceptable Phone Use: Stepping away from the workspace for phone calls is encouraged, with options to use the conference room or go outside.

Attendance and Scheduling

  • Personal Schedule:
    • General working hours are from 08:30 to 16:30 on weekdays, with specific changes possible depending on personal commitments (e.g., kids' school).
    • On Wednesdays: Arrive between 06:30 and 07:00.
  • Request for Changes: Staff must communicate any adjustments to their schedules (e.g., vacations, summer plans) as soon as possible.
  • Upcoming Holidays: Staff should inform management about their holiday plans, particularly around dates like July 4.

Communication Expectations

  • Internal Communication:
    • Keep open lines of communication regarding caregivers and clients.
    • All verbal communication needs to be documented in case files.
  • Case Notes Importance: Each interaction with a client or case manager should be formally noted in case files.

Performance Goals

  • Health Max Target: The annual goal is to achieve 850 hours.
    • Current standing at 1,243 hours billed.
    • Confirm with management on the breakdown and clarity regarding hours billed, especially fluctuations due to bulk billing for caregivers/clients.
    • Achieving this goal may come with bonuses following the evaluation.

Break Policy

  • Informal Structure:
    • Breaks are flexible without a formal scheduling policy.
    • Encouraged communication about when breaks are taken to avoid overlaps.
    • Doris is noted as having a specific break time at 15:00.

Volunteer Initiatives

  • Planned Activities:
    • First volunteer day to be organized by May, allowing staff to engage in community service while clear that participation must maintain office operations.
    • Suggestion for one or two staff volunteers at a time to ensure coverage.
  • Potential Volunteer Partner: St. Louis Park Food Shelf mentioned for opportunities.

Social Events

  • Summer Caregiver Social Event:
    • Potential plans for an ice cream social or community-building activities (e.g., tie-dye day).
    • Staff encouraged to contribute ideas for themes or activities as part of recruiting new caregivers.

Open Discussion

  • Recruiting New Caregivers: Staff encouraged to share ideas on caregiver recruitment and community engagement.
  • Questions and Concerns: Invite all staff members to voice any questions or suggestions regarding operational improvements or personal concerns.