Identity and Culture in Communication
The Overlooked Importance of Air and Communication Factors
- Analogy: We often take air for granted until its quality changes (e.g., rotting milk) or its movement becomes noticeable (e.g., wind).
- Parallel in Communication: Certain factors, like identity and culture, significantly influence communication but are often overlooked until something deviates from the norm.
- Impact of Identity and Culture: Personal identity and cultural expectations continuously shape self-expression and interactions, often subconsciously.
- Benefits of Understanding: Comprehending identity and culture fosters more intentional communication and reduces surprises arising from misinterpretations.
Defining Identity
- Initial Reaction to "Who Are You?" Question: Typically answered with a name, which is a label.
- Deeper Exploration: Identity encompasses interests, work, relationships, and activities.
- Cultural Influence: The aspects of identity we emphasize depend on culture, location, gender, and relationship status.
Culture and Identity Defined
- Identity (Sela Tang Toomey's Definition): "The reflective self-image that we each derive from our family, gender, culture, ethnic, and individual socialization process."
- Components of Identity: Nationality, ethnicity, gender, religious/political affiliations, and family background.
- Uniqueness: Identity is a unique blend of various cultural influences.
- Social Interaction: Identity is shaped through interactions with others.
- Dynamic nature: Identities can be both fixed and dynamic, evolving with experiences.
Deep Dive on Culture
- Definition: Shared symbols, languages, values, and traditions that distinguish groups.
- Group Similarities: Shared priorities, behaviors, and communication styles within a culture.
- Individual Variation: Differences exist within cultural groups due to individual identities.
- Example: ASU students. Common norms: casual attire, "Go Devils", valuing innovation.
- Deviations highlight norms: Wearing a wedding dress in class is unusual.
Universality and Diversity of Cultures
- Ubiquity of Cultures: Cultures exist everywhere, shaped by tradition, companies, and shared interests.
- Examples: Yoga practitioners, Apple/Android users, musicians, company employees.
- Multiple Cultural Affiliations: Individuals belong to various cultures, each shaping their identity.
Impact of Culture on Communication. Example with Leo's Concussion
- Scenario: Leo sustains a concussion during a football game.
- Family Culture (Health and Loyalty): Leo rests at home over the weekend.
- High School Culture (Competitive): Teachers prioritize assignments, contributing to Leo's headache.
- Football Team Culture (Toughness): Leo feels pressure to play despite his injury.
Cultural Feedback and Behavioral Choices
- Constant Information Intake: Leo processes words, gestures, tones, and behaviors from different cultural circles.
- Culture and Identity in Decision-Making: Leo's choices are influenced by both his identity and cultural norms.
- Possible Actions
- Prioritize family and rest for a few days.
- Focus on academics and take time off sports.
- Prioritize football and play through the injury.
Recognizing Cultural and Identity Influences
- Benefits of Awareness: Understanding cultural and identity influences improves communication.
- Avoiding Assumptions: Recognizing the limitations of one's own cultural experiences is crucial.
- Example: Not all workout enthusiasts own a Peloton.
- Common Ground: Ability to find commonalities despite differences.
- Approach to New Communication: Adopting curiosity and willingness to learn.