Identity and Culture in Communication

The Overlooked Importance of Air and Communication Factors

  • Analogy: We often take air for granted until its quality changes (e.g., rotting milk) or its movement becomes noticeable (e.g., wind).
  • Parallel in Communication: Certain factors, like identity and culture, significantly influence communication but are often overlooked until something deviates from the norm.
  • Impact of Identity and Culture: Personal identity and cultural expectations continuously shape self-expression and interactions, often subconsciously.
  • Benefits of Understanding: Comprehending identity and culture fosters more intentional communication and reduces surprises arising from misinterpretations.

Defining Identity

  • Initial Reaction to "Who Are You?" Question: Typically answered with a name, which is a label.
  • Deeper Exploration: Identity encompasses interests, work, relationships, and activities.
  • Cultural Influence: The aspects of identity we emphasize depend on culture, location, gender, and relationship status.

Culture and Identity Defined

  • Identity (Sela Tang Toomey's Definition): "The reflective self-image that we each derive from our family, gender, culture, ethnic, and individual socialization process."
  • Components of Identity: Nationality, ethnicity, gender, religious/political affiliations, and family background.
  • Uniqueness: Identity is a unique blend of various cultural influences.
  • Social Interaction: Identity is shaped through interactions with others.
  • Dynamic nature: Identities can be both fixed and dynamic, evolving with experiences.

Deep Dive on Culture

  • Definition: Shared symbols, languages, values, and traditions that distinguish groups.
  • Group Similarities: Shared priorities, behaviors, and communication styles within a culture.
  • Individual Variation: Differences exist within cultural groups due to individual identities.
    • Example: ASU students. Common norms: casual attire, "Go Devils", valuing innovation.
    • Deviations highlight norms: Wearing a wedding dress in class is unusual.

Universality and Diversity of Cultures

  • Ubiquity of Cultures: Cultures exist everywhere, shaped by tradition, companies, and shared interests.
    • Examples: Yoga practitioners, Apple/Android users, musicians, company employees.
  • Multiple Cultural Affiliations: Individuals belong to various cultures, each shaping their identity.

Impact of Culture on Communication. Example with Leo's Concussion

  • Scenario: Leo sustains a concussion during a football game.
  • Family Culture (Health and Loyalty): Leo rests at home over the weekend.
  • High School Culture (Competitive): Teachers prioritize assignments, contributing to Leo's headache.
  • Football Team Culture (Toughness): Leo feels pressure to play despite his injury.

Cultural Feedback and Behavioral Choices

  • Constant Information Intake: Leo processes words, gestures, tones, and behaviors from different cultural circles.
  • Culture and Identity in Decision-Making: Leo's choices are influenced by both his identity and cultural norms.
  • Possible Actions
    • Prioritize family and rest for a few days.
    • Focus on academics and take time off sports.
    • Prioritize football and play through the injury.

Recognizing Cultural and Identity Influences

  • Benefits of Awareness: Understanding cultural and identity influences improves communication.
  • Avoiding Assumptions: Recognizing the limitations of one's own cultural experiences is crucial.
    • Example: Not all workout enthusiasts own a Peloton.
  • Common Ground: Ability to find commonalities despite differences.
  • Approach to New Communication: Adopting curiosity and willingness to learn.