Responsibility of Patients' Rights and Responsibilities

1. ALL PATIENTS HAVE THE RIGHT TO INFORMED

CONSENT IN TREATMENT DECISIONS, TIMELY

ACCESS TO SPECIALTY CARE, AND

CONFIDENTIALITY PROTECTIONS.

2. ALL PATIENTS HAVE THE RIGHT TO CONCISE AND

EASILY UNDERSTOOD INFORMATION ABOUT THEIR

COVERAGE.

3. ALL PATIENTS HAVE THE RIGHT TO KNOW HOW

COVERAGE PAYMENT DECISIONS ARE MADE AND

HOW THEY CAN BE FAIRLY AND OPENLY APPEALED.

4. ALL PATIENTS HAVE THE RIGHT TO COMPLETE

AND EASILY UNDERSTOOD INFORMATION ABOUT

THE COSTS OF THEIR COVERAGE AND CARE.

5. ALL PATIENTS HAVE THE RIGHT TO A

REASONABLE CHOICE OF PROVIDERS AND USEFUL

INFORMATION ABOUT PROVIDER OPTIONS.

6. ALL PATIENTS HAVE THE RIGHT TO KNOW WHAT

PROVIDER INCENTIVES OR RESTRICTIONS MIGHT

INFLUENCE PRACTICE PATTERNS.