Ch02 - Tagged

Chapter Overview

  • Title: Emerging Technologies Are Changing How We Live

  • Publication: Jones & Bartlett Learning, LLC, 2023

Learning Objectives and Key Concepts

  • Objectives:

    • Explain information systems security and its effect on people and businesses.

  • Key Concepts:

    • Evolution of the Internet of Things (IoT) from the late 1990s to present.

    • Impact of the Internet and IoT on personal and business life.

    • Transformation of brick-and-mortar businesses into e-business models with e-commerce and IoT strategy.

    • Role of IP mobility in an IoT-driven world.

    • New challenges created by IoT.

Drivers for Evolution of IoT

  • Key Drivers:

    • Global adoption of Internet Protocol (IP)-based networking.

    • Ubiquitous connectivity enabling devices to communicate.

    • Advances in smaller and faster computing technologies.

    • Growth of cloud computing, facilitating data storage and access.

    • Data analytics enhancing decision-making capabilities.

Evolution of IoT Technologies

  • Technological Foundations:

    • Internet Service Providers (ISPs): Ensure internet connectivity.

    • Radio Frequency Identification (RFID): Tracks and identifies objects using electromagnetic fields.

    • Application Service Providers (ASPs): Deliver software applications over the internet.

    • Software as a Service (SaaS): Software distribution model providing access to applications over the internet.

How the Internet and TCP/IP Transform Lives

  • Transformative Effects on Daily Life:

    • Ability to communicate, work, and manage daily tasks via the Internet.

IoT’s Impact on Human and Business Life

  • Personal Life Changes:

    • Daily awareness of weather, news, and social media through IoT applications.

    • Business emails accessible from any location.

  • Areas of Impact:

    • Health, social interactions, and professional engagements shaped by IoT technologies.

Communication Preferences

  • Types of Communication:

    • Real-time communications: Occurs instantly without delays.

    • Store-and-forward communications: Acceptable delays in message transmission.

IoT Applications Impacting Humans

  • Key Applications:

    • Health monitoring and updating.

    • Home security and smart home control systems.

    • Online calendars and scheduling.

    • Near real-time tracking via GPS.

    • Banking and financial transactions online.

    • E-commerce purchases.

    • Vehicles equipped with smart technology and internet access.

IoT's Impact on Business

  • Business Transformations:

    • Changes in retail strategies, enabling virtual workplaces.

    • Implementation of remote sensors and traffic-monitoring applications.

    • B2C service delivery models influenced by IoT applications.

Evolution from Brick-and-Mortar to E-Commerce

  • E-Commerce Definitions:

    • E-commerce as the sale of goods/services over the internet.

    • B2C: Customers purchase directly from websites.

    • B2B: Businesses engage in sales with one another.

    • Significance of PCI DSS in protecting customer data.

  • Business Challenges:

    • Growing through the Internet and transitioning existing businesses to e-business.

    • Building secure and easily accessible websites.

    • Creating a robust web-enabled customer service strategy.

    • Internet marketing to attract new customers.

E-Business Strategy Elements

  • Components of an E-business Strategy:

    • E-commerce solutions and platforms.

    • Internet marketing strategies.

    • Customer service delivery strategies online.

    • Payment processing and security management for transactions.

Importance of an Internet and IoT Marketing Strategy

  • Strategic Necessity:

    • To remain competitive in a changing market.

    • Brick-and-mortar models becoming outdated amidst rapid technological advancement.

    • Customer expectations for constant access to information, products, and services.

Transforming to an E-Business Model

  • Web Transformation: Efforts to embrace e-business models to meet modern demands.

IP Mobility

  • Mobile Technology Trends:

    • The evolution of personal devices enhancing mobility.

    • Smartphones, tablets, and wearables acting as powerful computing devices.

Mobile Users and BYOD

  • BYOD Considerations:

    • Employees using personal devices raises security concerns

    • Need for mobility and flexibility in the workplace.

  • Challenges:

    • Network speed, usability, and security concerns in mobile computing.

Mobile Applications

  • Challenges in Mobile App Use:

    • Limited web browsers unable to support traditional applications.

    • Problems arising from poor interface design.

    • Opportunities in sectors such as healthcare for mobile applications.

IP Mobile Communications

  • Advancements in Networking:

    • Introduction of 4G and 5G networks enabling true IP communications.

    • Continuous network connection while transitioning across LAN segments.

New Challenges Created by IoT

  • Primary Challenges:

    • Concerns about security and device privacy.

    • Issues of interoperability and the need for standards.

    • Legalities and regulatory compliance tied to data handling.

    • Economic implications of e-commerce.

Security Issues of IoT Devices

  • Key Points:

    • The widespread deployment of IoT devices creates vulnerabilities.

    • Maintenance and updates of devices are vital for security integrity.

    • Lack of visibility regarding the number of devices connecting to the Internet.

Privacy Considerations

  • Privacy Challenges:

    • Necessity for clear privacy policies and user consent practices by manufacturers.

    • Definition and usage rights of data collected through IoT devices.

Interoperability and Standards

  • Significance of Interoperability:

    • IETF's role in establishing standards for IoT technologies.

    • Financial implications of failure to ensure proper interoperability.

Compliance with Legal and Regulatory Standards

  • Compliance Essentials:

    • Protecting sensitive data and ensuring privacy law adherence.

    • Liability issues surrounding data collection and usage.

Economic Development Issues Related to E-Commerce

  • Focus Areas:

    • Infrastructure requirements.

    • Foundational investments needed for tech and industrial growth.

Summary

  • Recap of the evolution, impact, challenges, and strategies associated with IoT and e-business transformations from late 1990s to present.