Global Supply Chain Exam 2
🔹 Chapter 6: Resource Planning Systems
🌐 Overview
Resource planning determines how much capacity (people, machines, materials) a firm needs to meet demand while minimizing the mismatch between supply and demand.
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Goal: Balance production capacity with market demand to prevent shortages (stockouts) or excess inventory.
🔸 1. Operations Planning Levels
Planning Level | Time Horizon | Focus | Example |
|---|---|---|---|
Long-range | 1 year+ | Aggregate production plan (APP) | Facility expansion, major equipment |
Intermediate | 6–18 months | Master production schedule (MPS) | How many units per month |
Short-range | Days to weeks | Material Requirements Plan (MRP) | Scheduling parts & components |
🔸 2. Aggregate Production Planning (APP)
Definition: Translates annual business plan & demand forecasts into a high-level production plan for a product family.
Basic Strategies:
Chase Strategy:
Adjusts workforce to meet demand (hire/layoff).
Inventory constant.
Used in make-to-order environments.
Problem: Skilled labor shortages.
Level Strategy:
Output constant, inventory varies with demand.
Used in make-to-stock environments.
Mixed Strategy:
Combines workforce stability with overtime, subcontracting, or part-time labor.
Often used by firms producing multiple products.
🔸 3. Master Production Schedule (MPS)
Definition: Breaks down the APP into specific quantities and due dates of finished goods.
Horizon shorter than APP.
System Nervousness: Small changes at higher levels cause large fluctuations below.
Time Fences:
Firmed Segment: Frozen for managerial control.
Tentative Segment: Flexible future periods.
Available-to-Promise (ATP):
= MPS quantity – (Confirmed Customer Orders before next MPS)
Used to allocate available finished goods to new orders.
🔸 4. Bill of Materials (BOM)
Definition: Hierarchical listing of all components, assemblies, and parts needed to produce a final product.
Level 0: Finished product (independent demand).
Level 1, 2, 3: Components and subassemblies (dependent demand).
Indented BOM: Shows parent-child structure.
Super BOM: Used when product mix proportions are uncertain.
🔸 5. Material Requirements Planning (MRP)
Purpose: Translates MPS into time-phased requirements for components and materials.
Inputs:
Master Production Schedule
Bill of Materials
Inventory Status
Outputs:
Planned order releases (when to order/produce).
Terminology:
Parent – item creating demand for lower-level components.
Components – parts demanded by parent.
Net Requirement = Gross requirement – On-hand inventory – Scheduled receipts.
Pegging: Traces which parent items cause demand for a component.
Lot size (Q): Order quantity determined by lot-sizing technique.
🔸 6. Capacity Planning
Goal: Match production capacity with planned production.
RRP (Resource Requirement Planning): Long-term, checks facility & labor capability.
RCCP (Rough-Cut Capacity Planning): Mid-range, checks feasibility of MPS.
CRP (Capacity Requirement Planning): Short-term, evaluates MRP feasibility.
Strategies:
Lead: Add capacity ahead of demand.
Lag: Add capacity after demand increase.
Match: Add incrementally with demand changes.
🔸 7. ERP Systems
ERP (Enterprise Resource Planning): Integrates all business processes into one platform with shared database.
Advantages:
Real-time visibility across departments.
Reduces redundant data entry.
Improves decision-making speed.
Disadvantages:
High cost & long implementation.
Requires business process changes.
Complex to maintain.
ERP Implementation Approaches:
Best-of-Breed: Pick best app for each function (risk = poor integration).
Single Integrator: One vendor for all modules (simpler integration).
🔹 Chapter 7: Inventory Management
🌐 Overview
Inventory: Goods or materials held for later use or sale.
Primary Functions:
Buffer against uncertainty.
Decouple processes (avoid delays).
Balance holding cost vs. stockout risk.
🔸 1. Types of Inventory
Type | Description |
|---|---|
Raw Materials | Purchased but unprocessed inputs. |
Work-in-Process (WIP) | Partially completed items. |
Finished Goods | Completed, ready for shipment. |
MRO Supplies | Maintenance, repair, operating items. |
🔸 2. Costs of Inventory
Type | Description |
|---|---|
Order/Setup Cost | Cost to place or prepare an order. |
Holding/Carrying Cost | Storage, insurance, taxes, obsolescence, cost of capital. |
Stockout Cost | Cost of running out of inventory. |
Fixed/Variable Costs | Related to production scale. |
Inventory Turnover Ratio:
Turnover=Cost of Goods SoldAverage Inventory\text{Turnover} = \frac{\text{Cost of Goods Sold}}{\text{Average Inventory}}Turnover=Average InventoryCost of Goods Sold
Higher = better (faster sales, less holding).
🔸 3. ABC Classification
A Items: ~20% of items, ~80% of value → tight control.
B Items: ~40% of items, ~15% of value → moderate control.
C Items: ~40% of items, ~5% of value → simple control, minimal effort.
Used for cycle counting and management focus.
🔸 4. EOQ Model (Economic Order Quantity)
Purpose: Minimize total cost = order cost + holding cost.
Formula:
EOQ=2DSHEOQ = \sqrt{\frac{2DS}{H}}EOQ=H2DS
Where:
DDD = annual demand
SSS = setup/order cost per order
HHH = annual holding cost per unit
Assumptions:
Constant demand, lead time, cost; no stockouts; instantaneous replenishment.
🔸 5. Quantity Discount Model
Allows for price breaks at higher quantities.
Goal: Balance lower unit cost with higher holding cost.
Optimal order often occurs at a price break or feasible EOQ.
🔸 6. EMQ / EPQ Model (Economic Manufacturing Quantity)
Applies when items are produced internally (not all at once).
Inventory builds up gradually during production.
Used when production and consumption occur simultaneously.
🔸 7. Reorder Point (ROP)
Determines when to order.
ROP=(d×L)+SSROP = (d \times L) + SSROP=(d×L)+SS
Where:
ddd = demand rate
LLL = lead time
SSSSSS = safety stock
If uncertain:
ROP=dL+Z×σdLTROP = dL + Z \times \sigma_{dLT}ROP=dL+Z×σdLT
Where ZZZ = service level factor (e.g., 1.65 for 95%).
🔸 8. Inventory Review Systems
Continuous (Q): Monitor constantly; order when inventory hits ROP.
Periodic (P): Review at fixed intervals; order enough to reach target level.
Requires more safety stock.
🔸 9. RFID & Big Data
RFID Tags + Readers: Automate counting, tracking, replenishment.
Big Data Integration: Real-time analytics on stock movement and demand prediction.
🔹 Chapter 8: Process Management – Lean & Six Sigma
🌐 Overview
Lean and Six Sigma are process improvement philosophies within supply chain management.
Lean = Efficiency (speed)
Six Sigma = Effectiveness (quality)
🔸 1. Lean Production / Toyota Production System
Lean Production: Eliminate waste (“muda”) and enhance customer value.
Key Concepts:
Muda: Any non-value activity.
Kanban: Visual signal to trigger production (“pull” system).
Poka-Yoke: Error-proofing.
Kaizen: Continuous improvement.
Yokoten: Sharing best practices.
🔸 2. Elements of Lean
Waste Elimination: Overproduction, waiting, transport, excess inventory, motion, overprocessing, defects.
5S: Sort, Set in order, Shine, Standardize, Sustain.
Lean Layouts: U-shaped work cells, visual control.
Small Batch Production: Uses kanban to create pull system.
Supplier Relationships: Frequent deliveries, nearby facilities.
Kanban Formula:
n=D×T×(1+S)Cn = \frac{D \times T \times (1+S)}{C}n=CD×T×(1+S)
Where:
DDD = demand rate
TTT = cycle time
SSS = safety stock %
CCC = container capacity
🔸 3. Lean & Environment
“Green Lean” reduces waste, energy, and environmental impact through efficiency.
🔸 4. Six Sigma Overview
Goal: 3.4 defects per million opportunities (99.99966% good).
Focus: Reduce variation and defects using data-based decision making.
Key Metric:
DPMO=DefectsOpportunities×Units×1,000,000DPMO = \frac{\text{Defects}}{\text{Opportunities} \times \text{Units}} \times 1{,}000{,}000DPMO=Opportunities×UnitsDefects×1,000,000
Sigma Level: Measures how many standard deviations fit between mean and defect limit.
🔸 5. DMAIC Method
Define: Identify problem/project.
Measure: Collect data, understand process.
Analyze: Identify root causes.
Improve: Implement and test solutions.
Control: Sustain improvements.
🔸 6. Key Quality Philosophies
Expert | Contribution |
|---|---|
Deming | 14 Points for quality; continuous improvement. |
Crosby | Four Absolutes of Quality (“Zero Defects”). |
Juran | Quality Trilogy: Planning, Control, Improvement. |
🔸 7. Tools of Six Sigma
Tool | Purpose |
|---|---|
Flowchart / Process Map | Visualize process flow. |
Check Sheet | Collect frequency data. |
Pareto Chart | Rank problems by impact (80/20 rule). |
Fishbone Diagram | Identify root causes. |
Control Charts | Monitor process stability. |
🔸 8. Statistical Process Control (SPC)
Purpose: Detect shifts or variability in a process.
Chart Type | Data Type | Detects |
|---|---|---|
X̄-chart | Continuous | Shift in mean |
R-chart | Continuous | Shift in range |
p-chart | Categorical | % defective |
c-chart | Categorical | # defects/unit |
🔸 9. Acceptance Sampling
Used for supplier quality control.
Producer’s Risk (Type I): Rejecting good shipment.
Consumer’s Risk (Type II): Accepting bad shipment.
📊 Quantitative Summary (for Excel Practice)
Model | Formula | Variables | Key Notes |
|---|---|---|---|
EOQ | √(2DS/H) | D=demand, S=order cost, H=holding cost | Minimizes total cost |
ROP (deterministic) | d × L | demand rate, lead time | When to reorder |
ROP (probabilistic) | dL + Zσ | adds safety stock | Service level via Z |
Kanban | (D×T×(1+S))/C | pull system containers | Round up |
DPMO | (Defects ÷ (Units×Opportunities))×1,000,000 | Six Sigma metric | Lower = better |