Global Supply Chain Exam 2

🔹 Chapter 6: Resource Planning Systems

🌐 Overview

Resource planning determines how much capacity (people, machines, materials) a firm needs to meet demand while minimizing the mismatch between supply and demand.

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Goal: Balance production capacity with market demand to prevent shortages (stockouts) or excess inventory.


🔸 1. Operations Planning Levels

Planning Level

Time Horizon

Focus

Example

Long-range

1 year+

Aggregate production plan (APP)

Facility expansion, major equipment

Intermediate

6–18 months

Master production schedule (MPS)

How many units per month

Short-range

Days to weeks

Material Requirements Plan (MRP)

Scheduling parts & components


🔸 2. Aggregate Production Planning (APP)

Definition: Translates annual business plan & demand forecasts into a high-level production plan for a product family.

Basic Strategies:

  1. Chase Strategy:

    • Adjusts workforce to meet demand (hire/layoff).

    • Inventory constant.

    • Used in make-to-order environments.

    • Problem: Skilled labor shortages.

  2. Level Strategy:

    • Output constant, inventory varies with demand.

    • Used in make-to-stock environments.

  3. Mixed Strategy:

    • Combines workforce stability with overtime, subcontracting, or part-time labor.

    • Often used by firms producing multiple products.


🔸 3. Master Production Schedule (MPS)

Definition: Breaks down the APP into specific quantities and due dates of finished goods.

  • Horizon shorter than APP.

  • System Nervousness: Small changes at higher levels cause large fluctuations below.

  • Time Fences:

    • Firmed Segment: Frozen for managerial control.

    • Tentative Segment: Flexible future periods.

Available-to-Promise (ATP):
= MPS quantity – (Confirmed Customer Orders before next MPS)
Used to allocate available finished goods to new orders.


🔸 4. Bill of Materials (BOM)

Definition: Hierarchical listing of all components, assemblies, and parts needed to produce a final product.

  • Level 0: Finished product (independent demand).

  • Level 1, 2, 3: Components and subassemblies (dependent demand).

  • Indented BOM: Shows parent-child structure.

  • Super BOM: Used when product mix proportions are uncertain.


🔸 5. Material Requirements Planning (MRP)

Purpose: Translates MPS into time-phased requirements for components and materials.

Inputs:

  • Master Production Schedule

  • Bill of Materials

  • Inventory Status

Outputs:

  • Planned order releases (when to order/produce).

Terminology:

  • Parent – item creating demand for lower-level components.

  • Components – parts demanded by parent.

  • Net Requirement = Gross requirement – On-hand inventory – Scheduled receipts.

  • Pegging: Traces which parent items cause demand for a component.

  • Lot size (Q): Order quantity determined by lot-sizing technique.


🔸 6. Capacity Planning

Goal: Match production capacity with planned production.

  • RRP (Resource Requirement Planning): Long-term, checks facility & labor capability.

  • RCCP (Rough-Cut Capacity Planning): Mid-range, checks feasibility of MPS.

  • CRP (Capacity Requirement Planning): Short-term, evaluates MRP feasibility.

Strategies:

  • Lead: Add capacity ahead of demand.

  • Lag: Add capacity after demand increase.

  • Match: Add incrementally with demand changes.


🔸 7. ERP Systems

ERP (Enterprise Resource Planning): Integrates all business processes into one platform with shared database.

Advantages:

  • Real-time visibility across departments.

  • Reduces redundant data entry.

  • Improves decision-making speed.

Disadvantages:

  • High cost & long implementation.

  • Requires business process changes.

  • Complex to maintain.

ERP Implementation Approaches:

  • Best-of-Breed: Pick best app for each function (risk = poor integration).

  • Single Integrator: One vendor for all modules (simpler integration).


🔹 Chapter 7: Inventory Management

🌐 Overview

Inventory: Goods or materials held for later use or sale.

Primary Functions:

  • Buffer against uncertainty.

  • Decouple processes (avoid delays).

  • Balance holding cost vs. stockout risk.


🔸 1. Types of Inventory

Type

Description

Raw Materials

Purchased but unprocessed inputs.

Work-in-Process (WIP)

Partially completed items.

Finished Goods

Completed, ready for shipment.

MRO Supplies

Maintenance, repair, operating items.


🔸 2. Costs of Inventory

Type

Description

Order/Setup Cost

Cost to place or prepare an order.

Holding/Carrying Cost

Storage, insurance, taxes, obsolescence, cost of capital.

Stockout Cost

Cost of running out of inventory.

Fixed/Variable Costs

Related to production scale.

Inventory Turnover Ratio:

Turnover=Cost of Goods SoldAverage Inventory\text{Turnover} = \frac{\text{Cost of Goods Sold}}{\text{Average Inventory}}Turnover=Average InventoryCost of Goods Sold​

Higher = better (faster sales, less holding).


🔸 3. ABC Classification

  • A Items: ~20% of items, ~80% of value → tight control.

  • B Items: ~40% of items, ~15% of value → moderate control.

  • C Items: ~40% of items, ~5% of value → simple control, minimal effort.

Used for cycle counting and management focus.


🔸 4. EOQ Model (Economic Order Quantity)

Purpose: Minimize total cost = order cost + holding cost.

Formula:

EOQ=2DSHEOQ = \sqrt{\frac{2DS}{H}}EOQ=H2DS​​

Where:

  • DDD = annual demand

  • SSS = setup/order cost per order

  • HHH = annual holding cost per unit

Assumptions:
Constant demand, lead time, cost; no stockouts; instantaneous replenishment.


🔸 5. Quantity Discount Model

  • Allows for price breaks at higher quantities.

  • Goal: Balance lower unit cost with higher holding cost.

  • Optimal order often occurs at a price break or feasible EOQ.


🔸 6. EMQ / EPQ Model (Economic Manufacturing Quantity)

  • Applies when items are produced internally (not all at once).

  • Inventory builds up gradually during production.

  • Used when production and consumption occur simultaneously.


🔸 7. Reorder Point (ROP)

Determines when to order.

ROP=(d×L)+SSROP = (d \times L) + SSROP=(d×L)+SS

Where:

  • ddd = demand rate

  • LLL = lead time

  • SSSSSS = safety stock

If uncertain:

ROP=dL+Z×σdLTROP = dL + Z \times \sigma_{dLT}ROP=dL+Z×σdLT​

Where ZZZ = service level factor (e.g., 1.65 for 95%).


🔸 8. Inventory Review Systems

  • Continuous (Q): Monitor constantly; order when inventory hits ROP.

  • Periodic (P): Review at fixed intervals; order enough to reach target level.

    • Requires more safety stock.


🔸 9. RFID & Big Data

  • RFID Tags + Readers: Automate counting, tracking, replenishment.

  • Big Data Integration: Real-time analytics on stock movement and demand prediction.


🔹 Chapter 8: Process Management – Lean & Six Sigma

🌐 Overview

Lean and Six Sigma are process improvement philosophies within supply chain management.

Lean = Efficiency (speed)
Six Sigma = Effectiveness (quality)


🔸 1. Lean Production / Toyota Production System

Lean Production: Eliminate waste (“muda”) and enhance customer value.

Key Concepts:

  • Muda: Any non-value activity.

  • Kanban: Visual signal to trigger production (“pull” system).

  • Poka-Yoke: Error-proofing.

  • Kaizen: Continuous improvement.

  • Yokoten: Sharing best practices.


🔸 2. Elements of Lean

  • Waste Elimination: Overproduction, waiting, transport, excess inventory, motion, overprocessing, defects.

  • 5S: Sort, Set in order, Shine, Standardize, Sustain.

  • Lean Layouts: U-shaped work cells, visual control.

  • Small Batch Production: Uses kanban to create pull system.

  • Supplier Relationships: Frequent deliveries, nearby facilities.

Kanban Formula:

n=D×T×(1+S)Cn = \frac{D \times T \times (1+S)}{C}n=CD×T×(1+S)​

Where:

  • DDD = demand rate

  • TTT = cycle time

  • SSS = safety stock %

  • CCC = container capacity


🔸 3. Lean & Environment

“Green Lean” reduces waste, energy, and environmental impact through efficiency.


🔸 4. Six Sigma Overview

Goal: 3.4 defects per million opportunities (99.99966% good).

Focus: Reduce variation and defects using data-based decision making.

Key Metric:

DPMO=DefectsOpportunities×Units×1,000,000DPMO = \frac{\text{Defects}}{\text{Opportunities} \times \text{Units}} \times 1{,}000{,}000DPMO=Opportunities×UnitsDefects​×1,000,000

Sigma Level: Measures how many standard deviations fit between mean and defect limit.


🔸 5. DMAIC Method

  1. Define: Identify problem/project.

  2. Measure: Collect data, understand process.

  3. Analyze: Identify root causes.

  4. Improve: Implement and test solutions.

  5. Control: Sustain improvements.


🔸 6. Key Quality Philosophies

Expert

Contribution

Deming

14 Points for quality; continuous improvement.

Crosby

Four Absolutes of Quality (“Zero Defects”).

Juran

Quality Trilogy: Planning, Control, Improvement.


🔸 7. Tools of Six Sigma

Tool

Purpose

Flowchart / Process Map

Visualize process flow.

Check Sheet

Collect frequency data.

Pareto Chart

Rank problems by impact (80/20 rule).

Fishbone Diagram

Identify root causes.

Control Charts

Monitor process stability.


🔸 8. Statistical Process Control (SPC)

Purpose: Detect shifts or variability in a process.

Chart Type

Data Type

Detects

X̄-chart

Continuous

Shift in mean

R-chart

Continuous

Shift in range

p-chart

Categorical

% defective

c-chart

Categorical

# defects/unit


🔸 9. Acceptance Sampling

Used for supplier quality control.

  • Producer’s Risk (Type I): Rejecting good shipment.

  • Consumer’s Risk (Type II): Accepting bad shipment.


📊 Quantitative Summary (for Excel Practice)

Model

Formula

Variables

Key Notes

EOQ

√(2DS/H)

D=demand, S=order cost, H=holding cost

Minimizes total cost

ROP (deterministic)

d × L

demand rate, lead time

When to reorder

ROP (probabilistic)

dL + Zσ

adds safety stock

Service level via Z

Kanban

(D×T×(1+S))/C

pull system containers

Round up

DPMO

(Defects ÷ (Units×Opportunities))×1,000,000

Six Sigma metric

Lower = better