Problem Solving and Decision Making Notes

Problem Solving Process

  • Problem solving mirrors the scientific method, involving a structured process.
  • Framing the Problem: Creating a mental image or schematic of the issue.
  • Generating Potential Solutions: Deriving solutions, often influenced by a mental set.
  • Testing Solutions: Evaluating the results and considering alternative, potentially more effective solutions.
  • Mental Set: The tendency to approach similar problems in the same way.
  • Problem-solving can be hindered by inappropriate mental sets and functional fixedness.

Functional Fixedness

  • Dunker's Candle Problem: Demonstrates functional fixedness.
    • Given a box of matches, tacks, and a candle, the task is to mount the candle on the wall without wax dripping.
    • The solution involves recognizing the matchbox as a potential candle holder, tacking it to the wall, and placing the candle inside.
  • Definition: The inability to consider using an object in a non-traditional manner.

Types of Problem Solving

  • Trial and Error: Testing various solutions until one works; effective when there are few possible solutions.
  • Algorithms: A set of step-by-step procedures that provides the correct answer to a particular problem.
  • Deductive Reasoning: Reasoning from general principles to a specific conclusion.
  • Inductive Reasoning: Reasoning from specific observations to a general conclusion.

Bias and Overconfidence

  • Disconfirmation Principle: Discarding a solution when testing demonstrates it doesn't work.
  • Confirmation Bias: The tendency to focus on information confirming one's beliefs and reject conflicting information.
  • Overconfidence: The tendency to overestimate the accuracy of one's decisions, knowledge, and beliefs.
  • Hindsight Bias: Overestimating the ability to predict an outcome after it has already occurred.
  • Belief Perseverance: The inability to reject a belief despite clear contradictory evidence.
  • These biases can significantly impede the analysis of available evidence.

Intuition

  • Definition: Acting on perceptions not necessarily supported by available evidence.
  • Often developed through experience.
  • Recognition-Primed Decision Model: Describes intuition as the brain sorting through information to match patterns based on extensive experience.

Emotion

  • Emotion is a subjective experience that influences thinking and decision-making.
  • Example: Anger may lead to riskier decisions.
  • Emotions expected from a decision also play a role (e.g., buying a car to feel more powerful).

Intellectual Functioning

  • A highly studied area in psychology, focusing on the definition and determinants of intelligence.

Theories of Intelligence

  • Howard Gardner's Theory of Multiple Intelligences: Defines eight types of intelligence:
    • Linguistic
    • Logical-mathematical
    • Musical
    • Visual-spatial
    • Bodily-kinesthetic
    • Interpersonal
    • Intrapersonal
    • Naturalist
  • Western culture values linguistic and logical-mathematical abilities (tested on IQ tests).
  • Interpersonal and intrapersonal intelligence greatly impact quality of life.
    • Interpersonal Intelligence: The ability to understand and navigate the moods and motivations of others.
    • Intrapersonal Intelligence: Being mindful of one's own emotions, strengths, and weaknesses.
  • Robert Sternberg's Triarchic Theory of Human Intelligence: Focuses on how people use intelligence:
    • Analytical Intelligence: Evaluating and reasoning.
    • Creative Intelligence: Solving problems using novel methods.
    • Practical Intelligence: Dealing with everyday problems.

Emotional Intelligence

  • Addresses emotional awareness with four components:
    • The ability to express and perceive emotions in oneself and others.
    • The ability to comprehend and analyze our emotions.
    • The ability to regulate our emotions.
    • Awareness of how emotions shape our thoughts and decisions.
  • Empathy is an example, requiring understanding of one's own emotions to recognize them in others.

Variations in Intellectual Ability

  • Quantified through tests; a founding concept is Spearman's G factor.
  • Spearman's G Factor (General Intelligence Factor): Performance on cognitive tasks is positively correlated, indicating an underlying factor.
  • Measured with standardized tests, generating an intelligence quotient (IQ).
  • IQ Tests: Pioneered by Alfred Binet, later adapted into the Stanford-Binet IQ test.
  • Original formula for calculating IQ:
    • IQ=(MentalAgeChronologicalAge)100IQ = (\frac{Mental Age}{Chronological Age}) * 100
    • Example: A four-year-old with the abilities of a six-year-old has an IQ of 150.
  • Galton argued for intelligence as a hereditary trait (Hereditary Genius).
  • Variations in intellectual ability are due to:
    • Genes
    • Environment
    • Educational experiences
  • Intellectual ability tends to run in families due to genetics and environment.
  • Environmental Factors: Parental expectations, socioeconomic status, and nutrition correlate with intelligence.
  • Educational System: Significant role in intelligence development; children in school show greater IQ increases.
  • Early intervention improves IQ, especially for children in low-enrichment environments.
  • Specialized educational environments benefit both gifted students and those with cognitive disabilities.
    • For students with cognitive disabilities, the least restrictive environment is encouraged, promoting participation in mainstream classrooms with individualized help.