Unit 4 Management and Leading

Which type of difficult person can be fine and then explode in anger?

  • Selected: a. grenadeThis answer is correct.

  • b. tank

  • c. know it all

  • d. sniper

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Question 2

Which leadership style allows some freedom of input from employees, but ultimately leaves decision making to the leader?

  • Selected: a. AutocraticThis answer is incorrect.

  • b. Laissez faire

  • c. Coaching

  • d. Democratic

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Question 3

In a SWOT analysis, which 2 factors are internal?

  • a. Weaknesses, Opportunities

  • Selected: b. Strengths, WeaknessesThis answer is correct.

  • c. Strengths, Threats

  • d. Opportunities, Threats

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Question 4

In which of the 4 functions of management would you guide and motivate employees?

  • a. Planning

  • b. Organizing

  • c. Controlling

  • Selected: d. LeadingThis answer is correct.

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Question 5

The mission of a company is where they aspire to be in the future.

  • True

  • Selected: FalseThis answer is correct.

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Question 6

In which of the 4 functions of management would you allocate resources and assign tasks?

  • a. Planning

  • Selected: b. ControllingThis answer is incorrect.

  • c. Leading

  • d. Organizing

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Question 7

Which of the following is a job title of a first level manager?

  • No answer provided

  • a. Shift Supervisor

  • b. CFO

  • c. CTO

  • d. Sales Manager

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Question 8

Which type of difficult person is pushy and aggressive?

  • a. grenade

  • Selected: b. tankThis answer is correct.

  • c. know it all

  • d. sniper

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Question 9

Which type of difficult person uses rude comments or biting sarcasm?

  • Selected: a. sniperThis answer is correct.

  • b. know it all

  • c. tank

  • d. grenade

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Question 10

Which of the following is a job title of a top level manager?

  • Selected: a. COOThis answer is correct.

  • b. HR Manager

  • c. Shift Supervisor

  • d. Operations Manager

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Question 11

The vision of a company is their purpose for existing.

  • True

  • Selected: FalseThis answer is correct.

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Question 12

In which of the 4 functions of management would you set organizational goals?

  • a. Organizing

  • b. Leading

  • Selected: c. PlanningThis answer is correct.

  • d. Controlling

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Question 13

Which of the following is a top level manager responsible for?

  • a. Implementing activities

  • b. Overseeing day to day operations

  • c. Hiring employees

  • Selected: d. Creating objectivesThis answer is correct.

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Question 14

Which of the following is a job title of a middle level manager?

  • a. Team Lead

  • b. Shift Supervisor

  • c. CEO

  • Selected: d. Marketing ManagerThis answer is correct.

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Question 15

Which factor in a SWOT analysis is an evaluation of what the company does well?

  • Selected: a. OpportunitiesThis answer is incorrect.

  • b. Strengths

  • c. Weaknesses

  • d. Threats

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Question 16

Which 2 factors in a SWOT analysis are external factors?

  • a. Strengths, Opportunities

  • Selected: b. Opportunities, ThreatsThis answer is correct.

  • c. Strengths, Weaknesses

  • d. Weaknesses, Threats

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Question 17

Which of the following is a first level manager responsible for?

  • a. Setting goals

  • Selected: b. Creating objectivesThis answer is incorrect.

  • c. Overseeing day to day activities

  • d. Implementing activities

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Question 18

Which leadership style is extrememly hands-off and allows employees ultimate freedom and creativity?

  • a. Laissez faire

  • Selected: b. DemocraticThis answer is incorrect.

  • c. Coaching

  • d. Autocratic

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Question 19

Which of the following parts of communication is not actually part of the message?

  • a. decoding

  • Selected: b. messageThis answer is incorrect.

  • c. noise

  • d. encoding

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Question 20

Which leadership style is very controlling and rigid, a micro manager?

  • Selected: a. AutocraticThis answer is correct.

  • b. Coaching

  • c. Democratic

  • d. Laissez faire

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Question 21

Which of the following is a middle level manager responsible for?

  • a. Supervising employees

  • b. Implement activities

  • Selected: c. Overseeing day to day activitiesThis answer is incorrect.

  • d. Creating objectives

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Question 22

Which factor in a SWOT analysis is an evaluation of growth potential outside of the company?

  • Selected: a. OpportunitiesThis answer is correct.

  • b. Strengths

  • c. Threats

  • d. Weaknesses

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Question 23

In which of the 4 functions of management would you measure results against objectives?

  • Selected: a. ControllingThis answer is correct.

  • b. Organizing

  • c. Leading

  • d. Planning