Groups and Group Dynamics: Summary Notes

Groups and Group Dynamics

Teams

  • Teams are groups of two or more people who interact, influence each other, and are accountable for achieving common goals.
  • Key characteristics: group consciousness, shared purpose, interdependence, interaction, and ability to act united.
  • Differ in permanence, skill diversity, and authority dispersion.
  • People join groups for: security, goal achievement, social needs, belonging/friendship, self-esteem, and mutual self-interest.

Benefits and Challenges of Teams

  • Benefits: comprehensive competencies, improved problem-solving, better decision-making, and higher commitment.
  • Challenges:
    • Process losses: resources spent on team development rather than the task.
    • Social Facilitation theory: performance improves in the presence of others, especially with familiar tasks (Zajonc, 1965).
    • Social Loafing: reduced effort when working in a group (Latane, 1981). Reduced by smaller teams, specialized tasks, measured performance, and increased mindfulness.
    • Risky shift phenomenon: groups make riskier decisions than individuals (Stoner, 1961) due to diffusion of responsibility.

Team Effectiveness Model

  • A team is effective when it benefits the organization and its members and survives to fulfill its mandate.
  • Factors include organizational and team environment, team design, and team processes.

Organizational and Team Environment

  • External conditions influencing team effectiveness, e.g., resource pool.
  • Effective teams need team-based rewards, information systems for coordination, and a workspace that encourages communication.

Team Design

  • Task Characteristics: Teamwork is beneficial for complex tasks, and teams function better with structured tasks.
  • Task Interdependence: the degree to which team members must share resources.
  • Team Size: optimal size balances necessary abilities and viewpoints with coordination and member involvement.
  • Task Composition: effectiveness depends on member qualities, motivation, competencies, and team diversity.

Team Processes

  • Team Development: foundational process influencing norms and cohesiveness.
  • Stages of Group Formation (Tuckman, 1965):
    • Forming: formality, anxiety, guardedness.
    • Storming: Members become argumentative with conflicting view points.
    • Norming: handle differences without dissolving
    • Performing: Members are interdependent.
    • Adjourning: Project ends.
  • Group Norms: informal rules regulating member behavior; enforced if they simplify expectations, express central values, or avoid embarrassing problems.
  • Group Cohesion: the degree of attraction people feel toward the team.
  • Conformity: changing behavior due to unspoken group pressure (Turner, 1991).