Groups and Group Dynamics: Summary Notes
Groups and Group Dynamics
Teams
- Teams are groups of two or more people who interact, influence each other, and are accountable for achieving common goals.
- Key characteristics: group consciousness, shared purpose, interdependence, interaction, and ability to act united.
- Differ in permanence, skill diversity, and authority dispersion.
- People join groups for: security, goal achievement, social needs, belonging/friendship, self-esteem, and mutual self-interest.
Benefits and Challenges of Teams
- Benefits: comprehensive competencies, improved problem-solving, better decision-making, and higher commitment.
- Challenges:
- Process losses: resources spent on team development rather than the task.
- Social Facilitation theory: performance improves in the presence of others, especially with familiar tasks (Zajonc, 1965).
- Social Loafing: reduced effort when working in a group (Latane, 1981). Reduced by smaller teams, specialized tasks, measured performance, and increased mindfulness.
- Risky shift phenomenon: groups make riskier decisions than individuals (Stoner, 1961) due to diffusion of responsibility.
Team Effectiveness Model
- A team is effective when it benefits the organization and its members and survives to fulfill its mandate.
- Factors include organizational and team environment, team design, and team processes.
Organizational and Team Environment
- External conditions influencing team effectiveness, e.g., resource pool.
- Effective teams need team-based rewards, information systems for coordination, and a workspace that encourages communication.
Team Design
- Task Characteristics: Teamwork is beneficial for complex tasks, and teams function better with structured tasks.
- Task Interdependence: the degree to which team members must share resources.
- Team Size: optimal size balances necessary abilities and viewpoints with coordination and member involvement.
- Task Composition: effectiveness depends on member qualities, motivation, competencies, and team diversity.
Team Processes
- Team Development: foundational process influencing norms and cohesiveness.
- Stages of Group Formation (Tuckman, 1965):
- Forming: formality, anxiety, guardedness.
- Storming: Members become argumentative with conflicting view points.
- Norming: handle differences without dissolving
- Performing: Members are interdependent.
- Adjourning: Project ends.
- Group Norms: informal rules regulating member behavior; enforced if they simplify expectations, express central values, or avoid embarrassing problems.
- Group Cohesion: the degree of attraction people feel toward the team.
- Conformity: changing behavior due to unspoken group pressure (Turner, 1991).