Lecture 4 - 18.11.24 - purposeful linking of business and culture
what is culture and why does it matter
what is culture→ “the shared values, attitudes, standards, and beliefs that characterize members of an organisation”
levels of culture
visible → ETC
ETC
ETC
culture is measurable
strategy does not just follow culture, culture also follows strategy.
leaders can change the culture in the organisation
the denison culture model
linking culture with strategy
Dan Denison - creator of the model
research-based model linking culture to performance
the model looks at:
mission
direction, purpose, and blueprint
long term strategy and goals, vision and mission, direction of the company, important for culture
creating shared vision: creating a clear and compelling vision of a future state
defining strategic direction and intent: understanding, developing and executing strategy
defining goals and objectives: setting clear goals and tracking progress against those goals
consistency
systems, structures, core values, do we share the same values, what values do we have in the company
how do we come to an agreement - how do we share info
define core values: aligning behaviour of self and others in accordance with the core values
managing coordination and integration: building effective working relationships with a range of colleagues and stakeholders across the organisation
working to reach agreement: engaging in effective problem solving and decision making
involvement
communication, ownership and responsibility
about people
developing organisation capabilities: developing employees to meet current and future organisational needs
building team orientation: developing effective and successful teams - teams are the cornerstone of success
empowering people: sharing information and communicating so that employees have the information they need to make informed decisions - the ability to make a difference
adaptability
how we adapt to the market, willingness to learn and ability to learn
creating change: encouraging change and continuous improvement
emphasising customer focus: understanding customer needs - developing responsive, effective working relationships with customers
promoting organisational learning: seeing continuous learning and innovation as critical to adapting and leading in a dynamic environment