Pharmaceutical Marketing
Pharmaceutical Marketing
Introduction
The term 'market' is defined by the gaps separating parties in an exchange.
These gaps include spatial, time, perception, ownership, value, and quality dimensions.
Marketing is a crucial aspect of modern business management, relying on market analysis and research.
Pharmaceutical marketing aligns with general marketing principles.
Specifics of Pharmaceutical Marketing
In the pharmaceutical sector, consumers often have limited choice in drug selection.
Physicians usually select drugs, making them key decision-makers.
Pharmaceutical marketing, also known as medico-marketing, involves advertising and promoting pharmaceuticals.
Advertising of pharmaceuticals is regulated in many countries.
Pharmaceutical management is governed by drug and magic remedies regulations.
Core Principles of Marketing
Marketing is defined as the art and science of creating, exploring and delivering value to meet target market needs at a profit.
It identifies unmet needs and desires. For example, eBay was created to locate items people desired the most.
Marketing defines, measures, and quantifies the market size and profit potential.
It identifies which market segments a company can best serve and designs appropriate products and services.
Marketing encompasses sales, public relations, pricing, packaging, distribution, and promotions.
Key Marketing Processes
Opportunity identification.
New product development.
Customer attraction.
Customer retention and loyalty building.
Order fulfillment.
Success depends on effectively managing all processes; failure in any can hinder survival.
Mission of Marketing (According to Philip Kotler)
Early Answer: To sell all company products to everyone.
Sophisticated Answer: To create products that meet the unmet needs of target markets.
Philosophical Answer: To raise the material standard of living and quality of life worldwide.
Marketing aims to identify unfulfilled needs and create attractive solutions, such as modern kitchens liberating women from housework.
Marketing Management
Marketing management is a business discipline focused on the practical application of marketing techniques and managing a firm's marketing resources and activities.
Scope of Marketing
Marketing is a dynamic business process that evolves over time.
Marketing involves 10 types of entities:
Goods.
Services.
Experiences.
Events.
Persons.
Places.
Properties.
Organizations.
Information.
Ideas.
Goods
Goods are tangible items offered to satisfy a need or want.
Exchange of physical goods results in ownership.
Goods represent the bulk of most countries' production and marketing efforts.
Marketing programs center around goods, including fast-moving consumer goods (FMCG) and consumer durables.
Services
Services are intangible activities or benefits offered by one party to another.
Services include the work of professionals like lawyers, doctors, and teachers, as well as services provided by hotels, airlines, banks, insurance companies, and transportation corporations.
Service production may or may not be tied to a physical product.
Many market offerings include a mix of goods and services.
Examples range from doctors providing consultations (pure service) to fast-food centers combining goods and services.
Experiences
Experiences are created by mixing services and goods, offering unique, non-routine activities.
Examples include water parks, zoos, and museums.
Experiences such as climbing Mount Everest, traveling on the Palace on Wheels, and trips to the Moon are also marketed.
Events
Marketers promote time-based, theme-based, or special events.
These include company anniversaries, sports events (e.g., FIFA World Cup, Olympics), artistic performances, trade shows, award ceremonies, and beauty contests.
Persons
Celebrity marketing has become a major business, with film stars, singers, cricketers, and celebrity chefs managed by agents and public relations firms.
Places
Countries like India and China compete to attract foreign companies as production hubs.
Cities like Bangalore, Hyderabad, and Gurgaon are promoted as software development centers; Bangalore is known as the software capital of India.
Countries with cost-effective medical services and ancient therapies are emerging as destinations for medical treatment.
Properties
Properties, including real estate and financial instruments, are marketed.
Property dealers facilitate the buying and selling of residential and commercial properties.
Organizations
Organizations actively build a strong, favorable public image.
Companies invest in corporate identity ads and associate with social causes to enhance their image.
Universities, museums, and performing arts organizations use marketing to boost their images and compete for recognition.
Information
Information is produced and marketed as a product.
Schools, colleges, and universities provide information at a price.
Encyclopedias and non-fiction books market information.
Magazines provide information on health, business, automobiles, architecture, and technology.
Ideas
Every market offering includes a basic idea.
An example is Revlon selling