Crisis 2025
Understanding Crisis
What is a Crisis?
Disturbance of homeostasis
Normal coping mechanisms are not effective
Characteristics of Crisis
Can occur without psychopathy
Identifiable event
Personal in nature
Acute response
Potential for growth or deterioration
Feelings of helplessness, anxiety, and being overwhelmed
Often leads to maladaptive responses
Phases of Crisis Development
Phase 1: Exposure to a stressor
Phase 2: Previous problem-solving methods are ineffective
Phase 3: Utilization of all available resources
Phase 4: No resolution, panic ensues
Levels of Anxiety
Mild Anxiety
Normal level of anxiety
Increased perception of reality
Identifiable cause and mild symptoms
Moderate Anxiety
Mild escalation in anxiety
Slight decrease in reality perception
Problem-solving abilities become hampered
Symptoms may include headaches and concentration issues
Benefits from direction and support
Severe Anxiety
Distorted perception of reality
No learning or problem-solving capabilities
Signs of confusion and rapid speech, tachycardia, and fast breathing
Panic Levels
Disturbed behavior
Possible loss of touch with reality
Extreme fright and hyperactivity
Physical symptoms such as shakiness, delusions, and dilated pupils
Types of Crises
Class 1: Dispositional crisis – Acute response to external stressors
Class 2: Crises of anticipated life transitions – Lack of control during normal life cycle transitions
Class 3: Crises resulting in traumatic stress – Unexpected events leading to overwhelming responses
Class 4: Maturational or developmental crisis – Failure to master developmental tasks during life transitions
Class 5: Crisis reflecting psychopathology – Triggered by preexisting mental health disorders
Class 6: Psychiatric emergencies – Impaired functioning and incompetency
Crisis in Inpatient Unit
Crises can occur once a patient is admitted
Anger:
Secondary emotion often tied to grief, depression, anxiety, or trauma
Aggression:
Ranges from mild to severe; can be reactive or proactive
Signs of Anger and Aggression
Anger Signs
Clenched fists and teeth
Low-pitched verbalization; shouting
Intense or absent eye contact
Feelings of defensiveness and tension
Aggression Signs
Pacing and threatening body language
Loud speech, overreaction, panic
Disturbing behaviors and destruction
Assessment of Risk Factors
Importance of prevention
Consider history of violence, diagnosis, and behavior
Signs to monitor: anxiety, tension, verbal abuse, hyperactivity
De-escalation Techniques
Use a calm voice and helpful attitude
Identify consequences of behaviors
Maintain a non-threatening posture
Allow for phone calls and offer food/drink
Decrease waiting time and encourage positive activity
Additional Techniques
Walk with the individual to calm them
Reduce demands and group participation
Employ relaxation techniques and express concerns
Set limits and offer time-out options
Medications for Crisis Intervention
Antianxiety Agents
Lorazepam (Ativan): Enhances GABA effects, CNS depressant
Contraindications: Pregnancy, sleep apnea, respiratory depression
Antipsychotics
Haloperidol (Haldol): Alters dopamine effects, anticholinergic effects
Ziprasidone (Geodon), Olanzapine (Zyprexa): Other options for acute intervention
Antihistamines
Diphenhydramine (Benadryl): CNS depression and anticholinergic effects
Post-De-escalation
Options for time-out, unlocked and locked seclusion, observation, and debriefing staff
Client Problems
Ineffective coping: Negative role modeling, dysfunctional family systems
Risk for violence: Inadequate anger management
Outcomes for Clients
Ability to recognize and voice feelings of anger
Responsibility for emotions
Demonstration of self-control and constructive tension use
Nursing Interventions/Implementation
Rapid assessment: Prioritize safety
Utilize anxiety management techniques
Support services and follow-up care
Crisis Intervention: Phases
Phase 1: Assessment
Identify triggers and prior coping methods
Assess mental and physical status, support systems
Phase 2: Planning Therapeutic Intervention
Determine nursing actions, resources, and goals for crisis resolution
Phase 3: Intervention
Focus on the here and now, active listening, and problem clarification
Promote verbalization of feelings and alternative coping strategies
Phase 4: Evaluation of Crisis Resolution
Evaluate positive behavioral changes and the effectiveness of coping mechanisms
Understanding Disaster
A disaster overwhelms local resources and threatens safety
Range from violent events to natural disasters inducing emotional trauma
Responses to Disaster
Adults/Adolescents
Emotions: Anger, disbelief, anxiety
Children
Signs: Separation anxiety, regressive behavior, nightmares
Client Problems in Disasters
Risks for physical injury, infection, anxiety, and spiritual distress
Client Outcomes in Disasters
Safety and protection from further harm
Emotional processing and expression of beliefs
Interventions Post-Disaster
Maintaining manageable anxiety levels
Encouraging the expression of spiritual beliefs
References
ATI (2023). Content Mastery Series Review Module: RN Pharmacology for Nursing (9th ed.)
Townsend, M. C. (2023). Essentials of Psychiatric Mental Health Nursing, Concepts of Care in Evidence-Based Practice (9th ed.), F.A. Davis.