Risk likelihood of harm occuring
Uncertain is not able to be relied on; not known or definite
Uncertainty is state of being not completely sure or confident of something
Roger neighbour’s Inner Consultation Model
1-connecting with your patient
2-summarising for you and patient, patient understands you were listening, patient has opportunity to correct anything you misunderstood or to add something
3-handover, making sure patient is happy and agrees with management plan like gift wrapping and giving back to patient
4-safety netting, communicates to patient
5-housekeeping, to keep yourself in a good frame of mind to deal with next patient, documentation and records, if you’re gonna refer patient or not
Risk is an individual experience and perception of risk varies from person to person
Individualising care is very important
Problem Solving
Diagnosis requires -systematic enquiry -full examination
Hypothetico-deductive reasoning (HDR) is used
HDR in primary care
-make a few initial diagnostic hypotheses
-narrow down possible diagnoses through focused history and examination
-review diagnosis in light of new information eg progression of symptom or test results