Notes on Organizational Psychology: Leadership, Power, and Politics

Organizational Psychology: Leadership, Power, and Politics

Influence, Power, and Politics

  • Definition of Influence: The ability to use social forces to affect the behavior of others.

  • Strategies:

    • Informal Strategies: Using persuasion, peer pressure, and compliance (e.g., flattery).
  • Power: The capacity to compel or influence others despite resistance.

  • Examples: Safety inspector demanding compliance; supervisor threatening dismissal.

  • Politics: Self-serving actions aimed at influencing others for personal gain.

  • Types:

    • Internal: Interactions within the organization (e.g., office gossip, flattery).
    • External: Interactions with entities outside the organization (e.g., media leaks).

Methods of Influence

  • Study Overview:

  • Two studies assessing tactics used for influence in workplace settings, identifying 370 tactics categorized into 14 groups.

  • Example: Essays from 165 managers showcasing various influence metrics.

  • Eight Key Dimensions of Influence:

  • Assertiveness: Demanding compliance, setting deadlines.

  • Ingratiation: Complimenting others to gain favor.

  • Exchanges: Offering favors in return for compliance.

  • Upward Appeals: Involving superiors to strengthen requests.

  • Rationality: Using logical arguments to persuade.

  • Sanctions: Delivering punishments or rewards to motivate behavior.

  • Blocking: Withholding cooperation until demands are met.

  • Coalitions: Gaining support from coworkers for requests.

Sources of Power

  • Types of Power:

  • Coercive Power: Compelling compliance through threats.

  • Reward Power: Offering incentives for compliance.

  • Legitimate Power: Authority based on position.

  • Expert Power: Influence derived from specialized knowledge.

  • Referent Power: Influence based on personal traits that others admire.

  • Definitions of Power (selected quotes):

  • "Power is the probability that a person can carry out his or her own will despite resistance." - Max Weber

  • "Power is defined as a force that results in behavior that would not have occurred if the forces had not been present." - Mechanic

Leadership Emergence and Performance

  • Leadership Emergence Traits:

  • Traits associated with leadership include openness, conscientiousness, intelligence, and low neuroticism.

  • Motivational Factors for Leadership:

  • Duty: Social-normative motivation to lead out of obligation.

  • Enjoyment: Affective identity motivation based on a desire to lead.

  • Personal Gain: Noncalculative motivation for personal benefits.

Crisis and Disaster Management

  • Definition of Crisis: A rare, unexpected event requiring immediate corrective action to retain organizational viability (Williams et al. 2017).

  • Characteristics include low probability, high consequence, and demand for rapid responses.

  • Types of Crises:

  • Natural Disasters: Storms, earthquakes that cause significant impact.

  • Internal Scandals: Events arising from organizational mismanagement.

Organizational Politics

  • Types of Political Behavior:
  • Functional Political Behavior: Actions that align with organizational goals and can be beneficial.
  • Dysfunctional Political Behavior: Self-serving behaviors that do not add value to the organization.

Leadership Styles and Organizational Climate

  • Situational Leadership: Adapting leadership style according to the context and follower readiness, emphasizing emotional support and clarity of roles.
  • Workplace Environment: High turnover and employee satisfaction are influenced by the leadership style, focusing on task orientation vs. people orientation.

Personality and Leadership

  • The Big Five Personality Traits:

  • Openness, Conscientiousness, Extraversion, Agreeableness, and Neuroticism all play a role in leadership effectiveness.

  • The Dark Tetrad: Exploring traits like grandiosity and narcissism and their influence on leadership dynamics in organizational settings.

Key Takeaways:

  • Effective influence and power dynamics are critical in organizational settings, informed by personality traits and situational factors.
  • Understanding organizational politics helps navigate leadership challenges and foster a positive workplace culture.