Notes on Organizational Psychology: Leadership, Power, and Politics
Organizational Psychology: Leadership, Power, and Politics
Influence, Power, and Politics
Definition of Influence: The ability to use social forces to affect the behavior of others.
Strategies:
- Informal Strategies: Using persuasion, peer pressure, and compliance (e.g., flattery).
Power: The capacity to compel or influence others despite resistance.
Examples: Safety inspector demanding compliance; supervisor threatening dismissal.
Politics: Self-serving actions aimed at influencing others for personal gain.
Types:
- Internal: Interactions within the organization (e.g., office gossip, flattery).
- External: Interactions with entities outside the organization (e.g., media leaks).
Methods of Influence
Study Overview:
Two studies assessing tactics used for influence in workplace settings, identifying 370 tactics categorized into 14 groups.
Example: Essays from 165 managers showcasing various influence metrics.
Eight Key Dimensions of Influence:
Assertiveness: Demanding compliance, setting deadlines.
Ingratiation: Complimenting others to gain favor.
Exchanges: Offering favors in return for compliance.
Upward Appeals: Involving superiors to strengthen requests.
Rationality: Using logical arguments to persuade.
Sanctions: Delivering punishments or rewards to motivate behavior.
Blocking: Withholding cooperation until demands are met.
Coalitions: Gaining support from coworkers for requests.
Sources of Power
Types of Power:
Coercive Power: Compelling compliance through threats.
Reward Power: Offering incentives for compliance.
Legitimate Power: Authority based on position.
Expert Power: Influence derived from specialized knowledge.
Referent Power: Influence based on personal traits that others admire.
Definitions of Power (selected quotes):
"Power is the probability that a person can carry out his or her own will despite resistance." - Max Weber
"Power is defined as a force that results in behavior that would not have occurred if the forces had not been present." - Mechanic
Leadership Emergence and Performance
Leadership Emergence Traits:
Traits associated with leadership include openness, conscientiousness, intelligence, and low neuroticism.
Motivational Factors for Leadership:
Duty: Social-normative motivation to lead out of obligation.
Enjoyment: Affective identity motivation based on a desire to lead.
Personal Gain: Noncalculative motivation for personal benefits.
Crisis and Disaster Management
Definition of Crisis: A rare, unexpected event requiring immediate corrective action to retain organizational viability (Williams et al. 2017).
Characteristics include low probability, high consequence, and demand for rapid responses.
Types of Crises:
Natural Disasters: Storms, earthquakes that cause significant impact.
Internal Scandals: Events arising from organizational mismanagement.
Organizational Politics
- Types of Political Behavior:
- Functional Political Behavior: Actions that align with organizational goals and can be beneficial.
- Dysfunctional Political Behavior: Self-serving behaviors that do not add value to the organization.
Leadership Styles and Organizational Climate
- Situational Leadership: Adapting leadership style according to the context and follower readiness, emphasizing emotional support and clarity of roles.
- Workplace Environment: High turnover and employee satisfaction are influenced by the leadership style, focusing on task orientation vs. people orientation.
Personality and Leadership
The Big Five Personality Traits:
Openness, Conscientiousness, Extraversion, Agreeableness, and Neuroticism all play a role in leadership effectiveness.
The Dark Tetrad: Exploring traits like grandiosity and narcissism and their influence on leadership dynamics in organizational settings.
Key Takeaways:
- Effective influence and power dynamics are critical in organizational settings, informed by personality traits and situational factors.
- Understanding organizational politics helps navigate leadership challenges and foster a positive workplace culture.