Perception and Attribution in Human Communication
Perception: The Foundation of Communication
Perception Defined: Process of gathering and interpreting sensory information to create meaning. It involves selecting relevant details and filtering out irrelevant ones, leading to potential omissions.
Impact of Perspective: "Impossible objects" and examples like "The Dress" (blue/black vs. white/gold) and "Yanny vs. Laurel" show how individual perspective and sensory experiences lead to varied interpretations of the same stimulus.
Selective Attention: The ability to process specific stimuli while filtering others.
"Gorilla Test": Viewers focusing on counting passes () often miss a gorilla walking through the scene.
Real-world significance: Overstimulation in complex environments hinders proper attention.
Research Example: A Harvard Medical study showed of radiologists missed a gorilla embedded in an X-ray image due to focus on medical details.
Perceptual Filters: Factors that shape how we view the world, including:
Gender, culture, ethnicity, age, sexuality
Peer groups, upbringing, environment, education
Sensory limitations
Perceptual Sets: Psychological predispositions to perceive what we expect or want to perceive (e.g., favoring a friend).
Three-Step Perception Process: An active process:
Select: Attend to intense, repetitive, or changing information.
Organize: Categorize information into coherent pictures.
Interpret: Assign meaning, often biased by expectations and beliefs.
Attribution and Attribution Biases
Attribution Defined: The process of explaining why an event or behavior occurred.
Three Dimensions of Attribution:
Locus: Internal (within-person, e.g., hard work) vs. External (situational, e.g., luck or traffic).
Stability: Stable (permanent, e.g., characteristic) vs. Unstable (temporary, e.g., mood).
Controllability: Outcomes that could have been controlled by the actor vs. those that could not.
Fundamental Attribution Error (FAE): Tendency to attribute others' behavior to their character/disposition while attributing our own behavior to situational factors.
Impression Formation
Impression Formation Defined: How we combine information about others to form a general impression.
Self-Perception:
Self-concept: Stable impressions about who we are.
Looking-glass self (Cooley): Self-image shaped by how others perceive us.
Social comparison (Festinger): Self-worth influenced by comparing ourselves to others.
Self-monitoring (Goffman): Regulating behavior in social contexts to fit desired impressions.
Self-esteem: Overall evaluation of self-worth.
Face Needs and Face Threats:
Face Needs: Desired public image and how we want others to view us.
Face Threats: Events or statements that undermine these public impressions.
Impressions of Others: Biases in Perception
Primacy Effect: First impressions have a strong, lasting impact.
Recency Effect: Most recent interactions also significantly influence perception.
Attractiveness and Halo Effect: Attractiveness often leads to positive attributions (e.g., greater intelligence, competence), showing how appearance can color judgments.
Stereotypes: Generalizations about groups applied to individuals. These are cognitive shortcuts but can be harmful and lead to prejudice.
Perception Accuracy: Factors Influencing How Well We Perceive Others
Perceiver self-confidence alone does not reliably improve accuracy.
Key Factors for Improved Accuracy:
Disposition Intelligence: Understanding how personality relates to behavior.
Context Matters: Interpreting behavior with situational awareness.
Interpersonal Sensitivity: Awareness of verbal and nonverbal cues.
Flexible Expectations: Openness to variation