communication

associated KSA: communication

pfe: none

assignment (due friday 01/23):

• sbar template for physician call

• sbar template for nurse report

• peer review

• written chart note documentation call to MD

textbook chapters:

• zerwekh: ch 12 (p. 252-279)

objective questions

1. Define and describe the concept of communication.

2. Compare/Contrast written and verbal communication and their importance.

3. Describe the scope and categories of communication.

4. Identify attributes of communication.

5. Apply effective communication skills in the context of nursing practice.

6. Define ISBAR.

7. Be able to give an appropriate end of shift (EOS) report to the oncoming shift.

8. Evaluate the relationship of the interrelated concepts to the primary concept.