class 8
Principles of Marketing
Class Overview
Course: Principles of Marketing
Class: 8
Institution: Leeds School of Business, University of Colorado Boulder
Term: Spring 2026
Key Concepts
4 Ps of Marketing
Product: A good or service that meets customer needs and wants.
Price: The amount of money customers must pay to acquire the product.
Place: The distribution channels used to deliver the product to customers.
Promotion: The activities and strategies used to raise awareness and persuade customers to buy the product.
Agenda for Today
Closing the loop on New Product Development (NPD)
Midterm update
Introduction to Product Lifecycle and Consumer Adoption
Warm Up Activity
Question for Reflection: What type of consumer are you when you learn about a new product? Do you adopt immediately, wait for a sale, or follow another approach?
Product Lifecycle Overview
Definition
The product lifecycle refers to the stages a product goes through in the market, influenced by the market, which, in turn, dictates marketing objectives and the marketing mix.
Stages of Product Lifecycle
Introduction
Goal: Gain awareness among potential consumers.
Competition:
Few competitors initially.
Product Strategy:
Pricing may include skimming or penetration strategies.
Growth
Goal: Differentiate from competitors and increase market share.
Competition:
More competitors emerge.
Price Strategy:
Focus on gaining market share.
Maturity
Goal: Maintain brand loyalty and defend market share.
Competition:
Many competitors, including variants.
Place Strategy:
Maximize distribution outlets.
Promotion Strategy:
Stress points of difference.
Decline
Goal: Harvest or delete the product as sales drop.
Competition:
Reduced competitors remain in the market.
Price Strategy:
Focus on staying profitable and managing costs.
Place Strategy:
Reduce channels as the product becomes less viable.
Promotion Strategy:
Minimal promotion as interest wanes.
BCG Matrix Relationship with Product Lifecycle
Market Growth Rate and Relative Market Share
Stars: High growth; high market share.
Cash Cows: Low growth; high market share.
Question Marks: High growth; low market share.
Dogs: Low growth; low market share.
Consumer Adoption Curve Estimates by Category
Innovators: 2.5%
Early Adopters: 13.5%
Early Majority: 34%
Late Majority: 34%
Laggards: 16%
Crossing the Chasm
Concept applied to technology products, where:
Visionary consumers tend to adopt early (Innovators and Early Adopters).
Pragmatic consumers typically delay adoption until proven successful.
Tracking the Evolution of iPad (2010-2017)
2010-2011: Focus on driving trial and awareness.
2011-2012: Emphasis on differentiation and product variations.
2013-2017: Maintain market share, control costs, and continuously update models.
iPad Product Portfolio
iPad Pro: The ultimate iPad experience with advanced technology.
iPad Air: Performance-focused, thin and light.
iPad (10th generation): Colorful everyday use tablet.
iPad (9th generation): Affordable and essential features.
iPad Mini: Full iPad experience in a compact form.
Price Range of iPads
iPad Pro: From $799
iPad Air: From $599
New iPad: From $449
iPad Mini: From $329
Consumer Adoption Process
Five Stages of Consumer Adoption
Awareness: The consumer learns about the product and seeks more info.
Interest: The consumer finds the product relevant and seeks more information.
Evaluation: The consumer compares the product against alternatives.
Trial: The consumer tests the product for the first time.
Adoption/Rejection: The consumer decides to either adopt or reject the product.
Factors Affecting Speed of Adoption
Compatibility: How well the product fits with existing values and experiences.
Trialability: The degree to which a product can be tried on a limited basis.
Relative Advantage: The perceived improvements over existing solutions.
Product Complexity: The difficulty of understanding and using the product.
Perceived Risk: The perceived uncertainty in adopting the product.
Adoption Curves
High-learning product: Complex items requiring significant consumer education, leading to a longer introduction phase.
Low-learning product: Items that are easily understood leading to quick user acceptance.
Fashion product: Items with short lifecycle trends, needing ongoing innovation.
Fad product: Items that enjoy temporary popularity and a quick decline.
Adoption Profiles
Characteristics of Different User Groups
Innovators (2.5%): Adventurous, well-educated, willing to take risks.
Early Adopters (13.5%): Visionary and enthusiastic individuals who lead in social settings.
Early Majority (34%): Pragmatic users who make decisions based on practicality and social influence.
Late Majority (34%): Skeptical users who often adopt due to necessity.
Laggards (16%): Conservative users who resist change and value tradition.