class 8

Principles of Marketing

Class Overview
  • Course: Principles of Marketing

  • Class: 8

  • Institution: Leeds School of Business, University of Colorado Boulder

  • Term: Spring 2026

Key Concepts
4 Ps of Marketing
  • Product: A good or service that meets customer needs and wants.

  • Price: The amount of money customers must pay to acquire the product.

  • Place: The distribution channels used to deliver the product to customers.

  • Promotion: The activities and strategies used to raise awareness and persuade customers to buy the product.

Agenda for Today
  • Closing the loop on New Product Development (NPD)

  • Midterm update

  • Introduction to Product Lifecycle and Consumer Adoption

Warm Up Activity
  • Question for Reflection: What type of consumer are you when you learn about a new product? Do you adopt immediately, wait for a sale, or follow another approach?

Product Lifecycle Overview
Definition
  • The product lifecycle refers to the stages a product goes through in the market, influenced by the market, which, in turn, dictates marketing objectives and the marketing mix.

Stages of Product Lifecycle
  1. Introduction

    • Goal: Gain awareness among potential consumers.

    • Competition:

      • Few competitors initially.

    • Product Strategy:

      • Pricing may include skimming or penetration strategies.

  2. Growth

    • Goal: Differentiate from competitors and increase market share.

    • Competition:

      • More competitors emerge.

    • Price Strategy:

      • Focus on gaining market share.

  3. Maturity

    • Goal: Maintain brand loyalty and defend market share.

    • Competition:

      • Many competitors, including variants.

    • Place Strategy:

      • Maximize distribution outlets.

    • Promotion Strategy:

      • Stress points of difference.

  4. Decline

    • Goal: Harvest or delete the product as sales drop.

    • Competition:

      • Reduced competitors remain in the market.

    • Price Strategy:

      • Focus on staying profitable and managing costs.

    • Place Strategy:

      • Reduce channels as the product becomes less viable.

    • Promotion Strategy:

      • Minimal promotion as interest wanes.

BCG Matrix Relationship with Product Lifecycle
Market Growth Rate and Relative Market Share
  • Stars: High growth; high market share.

  • Cash Cows: Low growth; high market share.

  • Question Marks: High growth; low market share.

  • Dogs: Low growth; low market share.

Consumer Adoption Curve Estimates by Category
  • Innovators: 2.5%

  • Early Adopters: 13.5%

  • Early Majority: 34%

  • Late Majority: 34%

  • Laggards: 16%

Crossing the Chasm
  • Concept applied to technology products, where:

    • Visionary consumers tend to adopt early (Innovators and Early Adopters).

    • Pragmatic consumers typically delay adoption until proven successful.

Tracking the Evolution of iPad (2010-2017)
  • 2010-2011: Focus on driving trial and awareness.

  • 2011-2012: Emphasis on differentiation and product variations.

  • 2013-2017: Maintain market share, control costs, and continuously update models.

iPad Product Portfolio
  • iPad Pro: The ultimate iPad experience with advanced technology.

  • iPad Air: Performance-focused, thin and light.

  • iPad (10th generation): Colorful everyday use tablet.

  • iPad (9th generation): Affordable and essential features.

  • iPad Mini: Full iPad experience in a compact form.

Price Range of iPads
  • iPad Pro: From $799

  • iPad Air: From $599

  • New iPad: From $449

  • iPad Mini: From $329

Consumer Adoption Process
Five Stages of Consumer Adoption
  1. Awareness: The consumer learns about the product and seeks more info.

  2. Interest: The consumer finds the product relevant and seeks more information.

  3. Evaluation: The consumer compares the product against alternatives.

  4. Trial: The consumer tests the product for the first time.

  5. Adoption/Rejection: The consumer decides to either adopt or reject the product.

Factors Affecting Speed of Adoption
  • Compatibility: How well the product fits with existing values and experiences.

  • Trialability: The degree to which a product can be tried on a limited basis.

  • Relative Advantage: The perceived improvements over existing solutions.

  • Product Complexity: The difficulty of understanding and using the product.

  • Perceived Risk: The perceived uncertainty in adopting the product.

Adoption Curves
  • High-learning product: Complex items requiring significant consumer education, leading to a longer introduction phase.

  • Low-learning product: Items that are easily understood leading to quick user acceptance.

  • Fashion product: Items with short lifecycle trends, needing ongoing innovation.

  • Fad product: Items that enjoy temporary popularity and a quick decline.

Adoption Profiles
Characteristics of Different User Groups
  • Innovators (2.5%): Adventurous, well-educated, willing to take risks.

  • Early Adopters (13.5%): Visionary and enthusiastic individuals who lead in social settings.

  • Early Majority (34%): Pragmatic users who make decisions based on practicality and social influence.

  • Late Majority (34%): Skeptical users who often adopt due to necessity.

  • Laggards (16%): Conservative users who resist change and value tradition.