56 SWOT analysis
==swot analysis== - helps Business asses its competitive strength and nature of its external environment
==Strengths, Weaknesses,==
internal factors ^^^^
- comp advantage
- role of benchmarking ( measuring performance against comp in same market)
- key performance indicators
evidence of strengths and weaknesses;
- market share
- profitability compared to comp- ( operating profit %)
- efficiency (unit costs)
- brand recognition and customer loyalty
- market capitalisation ( value and growth )
- reputation for quality - customer service levels , market rep for quality
==opportunity, threat==
external to Business- outside business control ^^^
==PESTLE== ^^^^ for external environment
- how to take advantage if opportunities
- how to protect against threats
- role of risk management
ads of SOWT ;
- logical structure
- focuses on strategic issues
- encourages anwyslis of external environment - factors out of business control
dis;
- lacks focus
- less useful if being made by team who chooses decisions
- can become out of date