HM 422 HR Exam 1

HM 422 Hospitality Human Resources – Knowt Study Material

Key Employment Laws & HR Principles

Equal Employment & Discrimination Laws

  • Title VII (1964): Prevents discrimination based on race, color, religion, sex, or national origin.

  • Equal Pay Act (1963): Mandates equal pay for equal work, regardless of gender.

  • Age Discrimination in Employment Act (ADEA, 1967): Protects employees over 40 from age-related bias.

  • Americans with Disabilities Act (ADA, 1990): Requires reasonable accommodations for disabilities.

  • Pregnancy Discrimination Act (1978): Prohibits discrimination related to pregnancy and childbirth.

  • Bona Fide Occupational Qualification (BFOQ): Allows certain necessary job-based hiring exceptions.

  • Disparate Treatment vs. Disparate Impact:

    • Disparate Treatment: Direct, intentional discrimination.

    • Disparate Impact: Neutral policies disproportionately affecting protected groups.

Workplace Harassment & Legal Enforcement

  • Sexual Harassment:

    • Quid Pro Quo: Employment benefits tied to sexual favors.

    • Hostile Work Environment: Unwelcome behavior impacting work conditions.

  • Employment at Will: Employers can terminate employees anytime (except for illegal reasons).

  • Wrongful Discharge:

    • Contract Theory: Implied contract violated during termination.

    • Public Policy Theory: Employee fired for refusing illegal acts or exercising legal rights.

Job Analysis & Design

Job Analysis & Components

  • Definition: Identifies job responsibilities, required skills, and work conditions.

  • Job Description: Outlines tasks, responsibilities, and duties.

  • Job Specification: Details knowledge, skills, and abilities (KSAs).

  • Steps in Job Analysis:

    1. Select jobs for analysis.

    2. Determine data to collect (tasks, job context, required skills).

    3. Choose a data collection method (observation, interviews, surveys).

    4. Identify who collects data (HR, supervisors, consultants).

    5. Process data and create job descriptions.

Job Design Strategies

  • Job Enlargement: Expanding task variety.

  • Job Enrichment: Adding responsibilities to increase motivation.

  • Job Rotation: Moving employees through different roles.

  • Task Identity & Autonomy: Enhancing job significance and control.

Regulations, Legal Cases & HR Best Practices

Key HR Regulatory Agencies

  • Equal Employment Opportunity Commission (EEOC): Enforces anti-discrimination laws.

  • Department of Labor (DOL): Regulates wages, overtime, and workplace policies.

  • Occupational Safety and Health Administration (OSHA): Ensures workplace safety.

  • U.S. Department of Homeland Security (DHS): Oversees employment verification (I-9, E-Verify).

Major HR Legal Cases

  • Domino’s No-Beard Policy: Ruled discriminatory against African Americans due to genetic condition.

  • Hooters Hiring Policy: Evaluated under BFOQ.

  • Pregnancy Discrimination Cases:

    • Employee demoted after pregnancy disclosure ($82,500 settlement).

Flashcards for Knowt

Employment Laws

Q: What does Title VII of the Civil Rights Act protect against?
A: Discrimination based on race, color, religion, sex, or national origin.

Q: What is the purpose of the Equal Pay Act of 1963?
A: To ensure men and women receive equal pay for equal work.

Workplace Harassment

Q: What are the two types of sexual harassment?
A: Quid Pro Quo and Hostile Work Environment.

Q: What is an example of wrongful discharge under public policy theory?
A: Firing an employee for refusing to commit an illegal act.

Job Analysis & Design

Q: What is job analysis?
A: The process of identifying job responsibilities, necessary skills, and work conditions.

Q: What is the difference between job enlargement and job enrichment?
A: Enlargement increases tasks, while enrichment adds responsibilities to increase motivation.

Regulatory Agencies

Q: What does the EEOC enforce?
A: Equal employment opportunity laws.

Q: What is OSHA responsible for?
A: Ensuring workplace safety and health regulations.

This Knowt-formatted study material includes summaries and flashcards for interactive learning. You can now easily import and use these for self-testing and revision!

Q: What does the FTC protect? A: Consumer protection laws against unfair business practices.