Introduction to the Clinical Compliance Process
The transcript begins with a clarification regarding the importance of compliance for students in a clinical program, particularly related to the Complio system. Students should reach out for help if they face issues such as rejecting documentation, finding missing items, or compliance by the set deadlines.
Overview of the TSC Program Coordinator
Introduction of Miranda
Miranda introduces herself as the TSC (Technical Support Coordinator) program coordinator for levels one through five of the nursing program.
Role and Responsibilities
- Miranda assists students throughout their clinical process, gathers and disseminates reports to students and clinical instructors, and provides needed assistance if students are behind or require help.
- Miranda’s office is located on the 3rd Floor behind the staircase near the elevator.
- Contact information is displayed, and students can utilize directories or contact Miranda’s office for assistance.
Complio System Overview
Introduction to Complio
- Students are instructed to utilize the Complio website for compliance documentation.
- The presentation will provide screenshots and step-by-step instructions on how to create an account and navigate the platform.
- Information provided during the session will also be sent via email after the workshop, ensuring access for future reference.
Creating a Complio Account
Account Registration Process
- **Visit the provided Complio website and click on "Create Account."
- Fill out all required fields using a university email address (UNM email).
- Ensure all details are correctly entered, specifically for expiration notifications which will inform students of upcoming deadlines (two months, one month, and one week in advance).
Student Responsibility on Compliance
- Students are responsible for their compliance items, which are mandated by the state and potentially vary by clinical site (e.g., COVID or flu shot requirements).
Selecting the Correct Packages
New Student Bundle
- Students must ensure they select the new student bundle within Complio, which includes crucial items like drug screening.
Location Selection
- Choose the correct campus location (Albuquerque or Rio Rancho) based on the clinical site designation.
Important Notifications
Students must carefully follow prompts during registration to avoid missing essential steps, ensuring that all areas are filled out completely before proceeding.
Drug Screening Process
Scheduling Drug Screen
- Select an appropriate location for drug screening based on the ZIP code.
- Ensure that the selected location connects back to the student’s account with a barcode for correct documentation.
Liability for Drug Screening Costs
- Students are informed that they are responsible for any costs associated with drug screening if it is expired, failed, or diluted, including the cost of potential retests.
- Specific emphasis is placed on the requirement that marijuana use, despite state legality, remains federally prohibited and thus can result in failure of the drug screening.
Disclosure and Document Uploading
Navigating Disclosures on Complio
- Students are instructed on scrolling through pages, highlighting that failure to do so has resulted in missed opportunities for compliance submission.
- Each disclosure requires agreement and signature when navigating through the platform.
Verification of Submission
- Upon uploading documents, ensure they reflect updated information and are labeled correctly for approval.
- Mandatory sharing of sensitive information with clinical sites is covered by student consent.