Recruitment and Selection

Explain one reason why Jooma recruits its managers internally rather than externally.

  • One reason that Jooma would rather recruit internally than externally is that it is cost effective. Which means that company doesn’t have to spend money on recruitment for example they would have to spend money on job adverts or even pay recruitment agencies. This means recruiting internally is cheaper which would help Jooma reduce costs which is useful as it runs over 200 restaurants and needs to fill roles quickly without spending extra money.

Effective training benefits:

  • Improved productivity which leads to higher labour productivity and lowering labour unit costs

  • Better customer service which can help generate repeat sales and higher sales

  • Higher quality standards can lead to reduced errors and less waste

  • Improved employee motivation and retention leads to boosting staff performance

On the job training

  • Training which takes place while the employee is working. They learn by doing the job usually supervised by a experienced colleague

    Pros: Cost effective, learn practical job skills, less disruption and can be tailored to business needs

    Cons: Can be rushed, trainer could pass on bad habits and limited new ideas from outside the business

Off the job training

  • Training which takes place away from the workplace often led by trained professional

    Pros: Access to specialist skills, can be more focused and in depth, fresh ideas and no pressure from daily job tasks

    Cons: Can be expensive, employee might not be productive, employee might leave the company

Redeployment involves moving employees to different jobs, departments or locations within the same business

Redundancy arises when an employee is dismissed because the job/ role no longer exists or is required

Why redeployment is usually better than redundancy

  • Helps business keep more experienced staff

  • Saves on redundancy pay-outs and recruitment costs

  • Boosts staff morale

  • Maintains productivity causes little disruptions

  • Reduces bad publicity or damage to employers reputation