inclusive design

INCLUSIVE AND EXCLUSIVE DESIGN

inclusive design - design of products and services that are accessible and useable to as many people as reasonably possible without the need for adaptation or specialisation of the design

exclusive design - when a design is made specialised for a specific demographic and to meet their wants and needs

inclusive design needs an understanding of different user groups and the awareness of different user capability. everyday tools are often adapted for ease of use, an example is the oxo peeler developed from a knife for people with arthritis, it has grips, a simple shape and doesn’t tire the user

this must also be considered in the day to day, with access to buildings and vehicles, safe walkways and car parking for all. there are a set of principles for the CABE (commission for architecture and the built environment which is;

• inclusive

• responsive

• flexible

• convenient

• accommodating

• welcoming

• realistic

CATERING FOR IMPARIED PEOPLE

ergonomic changes can be used to aid groups, such as braille for visually impaired people. tactile warnings are often used to highlight danger or differences in surface. tactile surfaces can also be used as a directioning system. hearing aid pre-sets can be used for people with hearing aids along with audio guides

empathetic design allows the designer to create a product hat can be used easily be people with impairments, this can be done using coloured glasses, or using an aging suit(third age suit) , this was used to ensure the inclusivity of the ford focus’s design

products may also be designed for flexibility, for different clients to use it differently or to change over time to increase a products’ life span

bad designs can cause confusion and bring a bad reputation to your brand, to avoid this you must design inclusively, an example of a failure is the US bank notes which were not discernible, as a result people can feel discriminated against and excluded