8.1 8.2 8.3 ETC Events, EMAs, and NIMS

Chapter Overview: Disaster Readiness for Emergency Telecommunicators

  • Focus on preparing emergency telecommunicators (ETCs) for managing disasters.

Page 1: Title Page

  • Title: Certified International Emergency Dispatcher

  • Chapter 8: Disaster Readiness for Emergency Telecommunicators

  • Source: IAED 2019

Page 2: Examples of Recent Disasters

  • Context: Discusses various recent catastrophic events impacting communities.

Page 3: Natural Disasters

  • Definition: Events caused by natural processes of the Earth.

  • Examples:

    • Avalanches

    • Blizzards/Ice Storms

    • Earthquakes

    • Floods

    • Hurricanes

    • Mudslides

    • Tsunamis

    • Tornados

    • Volcanoes

    • Wildfires

Page 4: Man-Made Disasters

  • Definition: Events caused by human actions or negligence.

  • Examples:

    • Engineering failures

    • Explosions

    • Human stampedes

    • Industrial accidents

    • Massacres

    • Military accidents

    • Pandemics

    • Power grid failures

    • Riots & uprisings

    • Terrorist incidents (may involve Weapons of Mass Destruction)

    • Transportation disasters

Page 5: Emergency Telecommunications & Disasters

  • Impact: Catastrophic events can overwhelm even well-staffed communication centers.

Page 6: Discussion Points

  • Considerations for Emergency Telecommunicators (ETCs):

    • What factors could overwhelm an agency on a daily basis?

    • Strategies for collaboration among ETCs, public safety answering points (PSAPs), and emergency services.

Page 7: Emergency Management Agencies (EMAs)

  • Role: Not typically response agencies; focus on planning, assessment, and recovery.

    • FEMA: Federal Emergency Management Agency, leads national disaster management efforts in the U.S.

    • Other Countries: Similar agencies exist worldwide with the same responsibilities.

Page 8: Local Government Emergency Management Agencies

  • Responsibilities of Local EMAs:

    • Mitigating local disaster risks

    • Preparing and educating communities

    • Responding to and managing local disaster situations

    • Facilitating recovery from disasters

Page 9: National Incident Management System (NIMS)

  • Development: Established in 2003 by U.S. Department of Homeland Security.

  • Purpose: Create a framework for collaboration among responders and telecommunicators during disasters.

  • Core Concept: Emphasizes local command for all incidents, from beginning to end.

Page 10: What is NIMS Preparedness?

  • Focus: Understanding the foundation and purpose of NIMS in emergency management.

Page 11: Goals of NIMS

  • Main Goals Include:

    • Preparedness

    • Communication and information management

    • Resource management

    • Command and management

    • Ongoing management and maintenance

Page 12: Strategies for Achieving NIMS Goals

  • Methods:

    • Training and education programs

    • Models and recommendations for disaster preparedness

    • Implementation of the Incident Command System (ICS)

    • Development of incident action plans (IAPs) for organized response.