Types of Hazards & Fraud

Hazards in Insurance

Definition of Hazard

  • A hazard is an instance, behavior, or condition that increases the chance of incurring a loss or increases the severity of a loss.
  • Hazards can result from:
    • An insured's own actions
    • The actions of others
    • Physical conditions
  • Insurers are concerned about the number and type of hazards affecting the items they insure.
  • More hazards increase the insurer's chance of incurring a loss.

Types of Hazards

Moral Hazards

  • Occur when an insured person consciously and deliberately acts in a way that is more likely to result in a loss.
  • Involve fraudulent intention.
  • Example: Leaving a car unlocked in an unsafe neighborhood with the keys in the ignition, hoping it will be stolen for insurance payment.
  • All conscious acts committed with the hope of defrauding the insurance company are moral hazards.

Morale Hazards

  • Occur when someone exhibits riskier behavior and becomes indifferent to losses because they have insurance.
  • Recklessness is not necessarily intentional.
  • The comfort given by insurance coverage still results in a change of behavior.
  • Example: A woman visiting her boyfriend overnight in an area with a high rate of auto theft may feel more comfortable doing so if she has auto insurance.
  • Klutzy, forgetful people are also examples of morale hazards.

Physical Hazards

  • Physical conditions that increase the chance of loss.
  • All insured items are exposed to a variety of physical hazards ranging from environmental to material, operational, or occupational.
  • Example: A poorly maintained car presents a physical hazard by increasing the risk for all drivers on the road.
  • An improperly inflated tire could rupture, or worn-out brakes could fail and cause an accident.

Legal Hazards

  • Occur when the chances of loss increase because of legal action.
  • Examples:
    • Laws or regulations that force insurers to provide coverage for risks they would otherwise not cover, such as drug and alcohol addiction.
    • The American legal system is sometimes considered a legal hazard because it often favors those who file lawsuits for monetary gain even if they have little or no legitimate cause for a financial claim.
    • Loopholes in an insurance company's procedural or regulatory systems can also increase the company's legal hazard.

Insurance Fraud

Definition of Fraud

  • The act of deliberately perverting, altering, or misrepresenting the truth or willfully deceiving an insurer in order to realize financial gain.
  • Fraud occurs anytime someone tries to benefit by being dishonest with an insurer.
  • Examples: Burning down one's own house or reporting jewelry or cars stolen in order to defraud their insurers.
  • Even exaggerating damages counts as a fraudulent practice.

Types of Fraud

Hard Fraud
  • Involves deliberately planning or faking a loss such as an accident, theft, or fire that is covered by the insurance policy.
  • One of the most frequently seen examples of hard fraud is the staging of car accidents.
Soft Fraud
  • Also known as opportunistic fraud
  • More common.
  • Occurs when a policyholder deliberately exaggerates covered damages in the hopes of getting a larger indemnity.

Impact of Fraud

  • Fraudulent claims cost insurers hundreds of millions of dollars a year.
  • This, in turn, affects the premiums of honest policyholders as insurers raise their rates to cover their losses.

Review of Hazards and Fraud

  • Moral hazard: An intentional act committed by an insured with the goal of collecting insurance money.
  • Morale hazard: A reckless, careless, and sometimes unconscious change in behavior, often due to the comfort of insurance protection.
  • Legal hazards: Increase the chance of loss through legal action.
  • Physical hazards: Physical conditions that increase the chance of a loss.
  • Fraud: Any kind of dishonest behavior used to benefit unfairly from an insurance contract.
    • Hard fraud: Involves intentionally causing or faking losses.
    • Soft fraud: Occurs when people overstate existing losses to increase their insurance payment.