TOEIC 900+ Master Plan: Essential Business Collocations for Operations, Marketing, and Management

Operations and Sales Collocations

• Process a full refund

  • Vietnamese Meaning: Hoàn tiền toàn bộ

  • Practical Example (Speaking/Writing): "If the item is defective upon delivery, we will immediately process a full refund."

• Keep track of inventory

  • Vietnamese Meaning: Theo dõi tồn kho

  • Practical Example (Speaking/Writing): "An automated system helps us keep track of inventory levels in real time."

• Boost sales revenue

  • Vietnamese Meaning: Gia tăng doanh thu

  • Practical Example (Speaking/Writing): "Running targeted promotions on weekends helped us boost sales revenue significantly."

• Streamline the supply chain

  • Vietnamese Meaning: Tinh gọn chuỗi cung ứng

  • Practical Example (Speaking/Writing): "The company is seeking new logistics partners to streamline the supply chain."

• Meet customer demands

  • Vietnamese Meaning: Đáp ứng nhu cầu khách hàng

  • Practical Example (Speaking/Writing): "We increased production capacity to meet growing customer demands."

• Expedite shipping

  • Vietnamese Meaning: Đẩy nhanh vận chuyển

  • Practical Example (Speaking/Writing): "We can expedite shipping for urgent orders upon request."

• Place an order

  • Vietnamese Meaning: Đặt hàng

  • Practical Example (Speaking/Writing): "Customers can easily place an order through our mobile application."

• Disrupt business operations

  • Vietnamese Meaning: Gây gián đoạn kinh doanh

  • Practical Example (Speaking/Writing): "Severe weather conditions may disrupt business operations for several days."

Marketing and Customer Relations Collocations

• Address a customer complaint

  • Vietnamese Meaning: Xử lý khiếu nại khách hàng

  • Practical Example (Speaking/Writing): "Our support representative acted promptly to address the customer complaint."

• Build brand awareness

  • Vietnamese Meaning: Nâng cao độ nhận diện thương hiệu

  • Practical Example (Speaking/Writing): "High-quality visual content is key to building brand awareness in online retail."

• Target specific demographics

  • Vietnamese Meaning: Nhắm vào phân khúc khách hàng

  • Practical Example (Speaking/Writing): "The promotional campaign was designed to target specific demographics."

• Improve customer retention

  • Vietnamese Meaning: Tăng tỷ lệ giữ chân khách hàng

  • Practical Example (Speaking/Writing): "Offering loyalty rewards is an effective way to improve customer retention."

Management and Corporate Strategy Collocations

• Launch a promotional campaign

  • Vietnamese Meaning: Tung chiến dịch quảng cáo

  • Practical Example (Speaking/Writing): "We plan to launch a promotional campaign for the upcoming holiday season."

• Conduct market research

  • Vietnamese Meaning: Nghiên cứu thị trường

  • Practical Example (Speaking/Writing): "Before releasing the product, we conducted extensive market research."

• Expand market share

  • Vietnamese Meaning: Mở rộng thị phần

  • Practical Example (Speaking/Writing): "By lowering prices, the brand managed to expand its market share rapidly."

• Solicit customer feedback

  • Vietnamese Meaning: Thu thập phản hồi từ khách hàng

  • Practical Example (Speaking/Writing): "We regularly send post-purchase surveys to solicit customer feedback."

• Meet rigorous standards

  • Vietnamese Meaning: Đạt tiêu chuẩn nghiêm ngặt

  • Practical Example (Speaking/Writing): "All imported products must meet rigorous quality standards before distribution."

• Reach a consensus

  • Vietnamese Meaning: Đạt được sự đồng thuận

  • Practical Example (Speaking/Writing): "After extensive negotiations, both parties finally reached a consensus."

• Take immediate action

  • Vietnamese Meaning: Hành động ngay lập tức

  • Practical Example (Speaking/Writing): "Management decided to take immediate action to fix the logistics delay."

• Cut down on expenditure

  • Vietnamese Meaning: Cắt giảm chi phí

  • Practical Example (Speaking/Writing): "The team was forced to cut down on operational expenditure this quarter."

• Exercise extreme caution

  • Vietnamese Meaning: Hết sức cẩn trọng

  • Practical Example (Speaking/Writing): "Investors are advised to exercise extreme caution due to market volatility."

• Implement new policy

  • Vietnamese Meaning: Ban hành / thực thi chính sách mới

  • Practical Example (Speaking/Writing): "The HR department will implement a new policy regarding remote work next month."

• Delegate responsibility

  • Vietnamese Meaning: Giao phó trách nhiệm

  • Practical Example (Speaking/Writing): "A successful manager knows how to delegate responsibility effectively."

• Allocate budget

  • Vietnamese Meaning: Phân bổ ngân sách

  • Practical Example (Speaking/Writing): "The board agreed to allocate budget for employee training programs."