Unit 3.3: Roles of IT Personnel

IT Roles Overview

• IT roles are divided into:

  • Hardware, Networks, Support

  • Software, Databases, Cloud

  • Security, Data Analytics

Hardware, Networks, Support

• PC Technician → repairs computers

• Hardware Engineer → designs hardware

• System Administrator → manages systems

• Network Administrator → manages networks

• IT Support → helps users

Key Differences

• Technician = fix

• Engineer = design

• System Admin = systems

• Network Admin = networks

• IT Support = users

Software, Databases, Cloud

• Software Engineer → builds software

• Back-End Developer → server/data logic

• UX Engineer → user experience

• Database Admin → manages databases

• Cloud Specialist → manages cloud systems

Key Differences

• Software Engineer = full system

• Back-End = server-side only

• UX = design experience

• DBA = data storage

• Cloud = infrastructure

Security & Data Roles

• Security Analyst → protects data

• BI Analyst → analyzes data

• Information Manager → organizes data

• Data Governance → ensures accuracy

Key Differences

• Security = protection

• BI = insights

• Manager = organize

• Governance = rules

Outsourcing vs Insourcing

• Outsourcing = external help

• Insourcing = internal team

🔥 EASIEST WAY TO REMEMBER

• Hardware/Network = KEEP THINGS RUNNING

• Software/Cloud = BUILD SYSTEMS

• Security/Data = PROTECT + ANALYZE