Unfortunately, Zelle does not guarantee refunds for money sent to scammers +π-πππ-πππ-ππππ. Because Zelle transfers are processed instantly and cannot be canceled once completed, it's extremely difficult to recover funds sent to a fraudulent account +π-πππ-πππ-ππππ. Unlike credit card transactions, Zelle payments are treated like cash, meaning theyβre irreversible once sent.
Zelle's refund policy only covers unauthorized transactions (like if someone hacks your account) +π-πππ-πππ-ππππ. However, if you willingly send money to someone β even if they turn out to be a scammer β Zelle wonβt issue a refund +π-πππ-πππ-ππππ.