Goal Setting Theory: is a motivation theory that states that employees are motivated by clearly defined goals that fulfil five key principles.
Principle | Summary | How it Motivates |
Clarity |
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Commitment |
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Challenge |
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Complexity |
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Feedback |
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Managers should consider setting multiple types of goals when using this theory, including:
sales/KPI goals - based on pre-set criteria, such as number of sales
Knowledge and skills goals - based on employees learning new information or ways to do things
Deadline goals - based on a timeline/set time target for the goal
Productivity goals - based on pre-set criteria, such as amount of work produced/completed
Advantages | Disadvantages |
Setting goals will motivate employees to improve their performance, and as a result, increase achievement of business objectives. | Setting goals that are too vague can lead to poor performance and can become demotivating |
Staff will perform at a higher standard due to the clear/specific goals, leading to higher productivity | Individual employee goals may clash with each other, or with business objectives |
There will be a better relationship between management and employees as managers work with employees to set goals and support achievement. | Employees may focus too strongly on achievement of their own goals and forget other aspects of their jobs |
As goals are specific, it is not time-consuming to measure if goals have been met/achieved | Failing to meet a goal may reduce employee confidence and future achievement |