Notes: Perspectives of Tourism and Hospitality - Macro Perspective

Micro Perspective vs Macro Perspective

  • Micro Perspective focuses on personal travel choices and experiences.

  • Macro Perspective focuses on the bigger system: tourism trends, supply chains, local employment, sustainability, and national tourism policies.

Macro Perspective — Big Picture View

  • Macro Perspective provides a big-picture view of the tourism and hospitality industries.

  • It connects economic, cultural, social, and environmental aspects.

  • Helps students understand how tourism operates as a global system.

Objectives of Macro Perspective

  • Builds foundational knowledge for hospitality and tourism careers.

  • Encourages critical thinking about tourism's role in society.

  • Promotes awareness of economic and environmental impacts.

  • Prepares students for real-world applications and risk management.

Core Idea: Tourism Is More Than Fun

  • Tourism is not just about fun, travel, and luxury.

  • It’s a powerful force that creates jobs, supports businesses, and boosts the country’s economy.

  • Tourism isn’t just about seeing the world; it helps build it.

Topics Covered

  • Overview of the Tourism and Hospitality Industry

  • The Scope and Sectors of Tourism

  • The Tourism Network and Supply Components

  • Impacts of the Tourism Industry

  • Tourism Multiplier Effect

  • Tourism Risk Mitigation Methods

  • Future of Tourism and Hospitality

Objectives (Slide 11)

  • Define tourism, hospitality, and other terms used.

  • Compare and contrast the different forms of tourism.

  • Explain the scope of the tourism and hospitality industry.

  • Discuss the role of global organizations in the industry.

Activity (Slide 12)

1) Define the given word (related to Tourism & Hospitality Industry).
2) Use the word in a sentence. Example: travel agency.
3) A business entity under Tourism Industry that helps people plan, book and organize their trips.
4) The ABC travel agency offered me a really good deal for my upcoming trip to Japan.

Overview of the Tourism and Hospitality Industry

  • I. Dynamic

  • II. Complex

  • III. Interconnected

The Tourism and Hospitality Network (Slide 14)

  • Transportation

  • HOTEL lodging

  • Travel Agency

  • Tour operators

  • Top destinations offers

  • Holiday packages

  • Travel agency home services destinations contact us

  • F&B (Food & Beverage)

  • Lights, Cars, Crashes (illustrative of travel imagery)

Global Definition: UN Definition of Tourism (Slide 15)

  • Tourism is a social, cultural and economic phenomenon which entails the movement of people to countries or places outside their usual environment for personal or business/professional purposes.

  • Source: UN Tourism Definition

Traveler vs Visitor (Slide 16)

  • Traveler: someone who moves between geographic locations for any purpose and duration.

  • Visitor: a traveler taking a trip to a main destination outside their usual environment for less than a year. Can be categorized as either tourist or excursionist.

Tourist vs Excursionist (Slide 17)

  • Tourist: a visitor whose trip includes an overnight stay.

  • Excursionist: a visitor who does not include an overnight stay.

  • Example geography map shows multiple cities/countries to illustrate the concept of travel routes and destinations.

Hospitality Symbol and Definition (Slides 18-19)

  • What’s the symbol for hospitality? Pineapple.

  • Reason: historically associated with hospitality; difficult to obtain; tropical areas.

  • Latin origin: hospes meaning host, visitor, or stranger.

  • Definition reference: EHL Hospitality Business School definition.

Hospitality and Tourism Industry Significance (Slide 21)

  • One of the largest and fastest-growing industries in the world.

  • Means for job creation, economic diversification, and source of foreign exchange.

  • Promotes mutual understanding among people of different cultures.

Five A’s of Tourism (Slide 22)

  • Accessibility

  • Attraction

  • Accommodation

  • Activities

  • Amenities

  • These five components make up a successful tourism destination or experience.

  • Note: Each A contributes to the overall appeal, accessibility, and functionality of a destination.

Travel Motivations (Slide 23)

  • Push + Pull Theory (Push and Pull)

  • Plog's Psychographic Theory

  • Maslow's Hierarchy of Needs

  • These concepts explain why people travel and how motivations align with destinations.

Maslow’s Hierarchy of Needs (Slides 24-26)

  • Abraham Maslow: American psychologist; hierarchy explains motivation.

  • Core idea: people are driven by unmet needs arranged in a hierarchy.

  • Levels (from bottom to top):

  • 1) Physiological needs: food, water, air, shelter, clothing. extPhysiologicalneeds:extfood,water,air,shelter,clothingext{Physiological needs: } ext{food, water, air, shelter, clothing}

  • 2) Safety needs: safety in health, finances, safety from accidents. extSafetyneeds:extfinancialsecurity,health,safetyext{Safety needs: } ext{financial security, health, safety}

  • 3) Love/Belonging: social needs such as friends, family, community. extLove/Belonging:extfriends,family,communityext{Love/Belonging: } ext{friends, family, community}

  • 4) Esteem: appreciation and respect; recognition. extEsteem:extrecognition,selfworthext{Esteem: } ext{recognition, self-worth}

  • 5) Self-Actualization: meaning, personal growth, purpose. extSelfActualization:extpersonalgrowth,meaningoflifeext{Self-Actualization: } ext{personal growth, meaning of life}

  • Notes: Maslow’s framework is used across industries to understand motivation, including tourism and hospitality behaviors.

Maslow’s Hierarchy in Tourism Context (Slide 25-26)

  • When traveling, travelers seek to satisfy layered needs: basic needs (food, accommodation) and higher-order needs (safety, social belonging, esteem, self-actualization).

  • Travel experiences can contribute to personal growth, social connections, and life meaning.

Push and Pull Theory (Slide 27)

  • Concept: motivations categorized into two major factors:

  • Push factors: origin-related, intangible/desires of the individual traveler (e.g., escape, relaxation, self-discovery).

  • Pull factors: attractiveness of destination as perceived by the traveler (e.g., climate, scenery, culture).

  • This framework explains why people travel and how destinations appeal to travelers.

  • Formula-style summary: Push factors drive travel initiation; Pull factors influence destination choice.

Push-Pull Theory Example (Slide 28)

  • Push: You want to escape the city heat and stress.

  • Pull: Baguio offers fresh air, pine trees, cool climate, parks, and affordable food.

Plog’s Theory (Slide 29-30)

  • Stanley Plog’s psychographic theory (1970s) categorizes tourists by personality, values, attitudes, and lifestyle.

  • Categories:

  • Allocentric: loves adventure; seeks new, unfamiliar, remote places.

  • Mid-centric: enjoys both comfort and some adventure.

  • Psychocentric: prefers familiar, safe, and organized trips.

  • Diagrammatic idea: tourism preferences shift along a spectrum from Allocentric to Psychocentric over time; travel behavior can be influenced by experience and exposure.

Types of Tourism (Slides 31-40)

  • Leisure: travel outside the usual environment for relaxation and fun. Examples: beach vacation in Palawan.

  • BUSINESS: travel for business purposes (conferences, meetings). Example: conference in Japan.

  • CULTURAL: travel to experience culture and heritage. Example: group tour in Corregidor.

  • ECO-TOURISM: responsible travel to natural areas; conservation and local well-being. Example: tour in Masungi Georeserve.

  • HEALTH: travel to receive medical treatment or improve health. Example: meditation retreat.

  • RELIGIOUS: travel for religious purposes or to see religious sites; pilgrimage.

  • SPORTS: travel to participate in or observe sporting events (e.g., Olympics).

  • EDUCATIONAL: travel with a primary learning purpose (e.g., Ilocos Tour for Tourism students).

  • DARK: travel to places associated with death, tragedy, or suffering (grief/thanatourism). Example: Chernobyl.

  • SPACE: travel for commercial space experiences; space tourism.

  • Note: The slide set presents 17 types of tourism; the examples above cover several key categories.

Forms of Tourism (Slides 42-43)

  • DOMESTIC: traveling within one’s own country.

  • INTERNATIONAL: traveling outside one’s country.

  • OUTBOUND: travel out from origin place.

  • INBOUND: travel into the destination place.

Review Questions (Slide 44)

  • Explain the relationship between tourism and hospitality industry.

  • What is the difference between a tourist and an excursionist?

  • What are the 5 components of tourism? Give one example.

  • Give one theory about travel motivation and explain.

  • Give one type of tourism and give an example.

  • Give one form of tourism and give an example.

Homework and Course Guidance (Slide 45-46)

  • Homework: Familiarization of terms; Reaction paper for the provided video about tourism and hospitality industry overview.

  • Deadline: July 18, 2025; instructions in Orange Apps.

  • Reminder: Use AI thoughtfully; avoid over-reliance to maintain academic integrity.

Closing (Slide 47)

  • Thank you


Quick reference formulas and key terms:

  • Maslow’s Hierarchy: 1: Physiological,2: Safety,3: Love/Belonging,4: Esteem,5: Self-Actualization1:\text{ Physiological}, 2:\text{ Safety}, 3:\text{ Love/Belonging}, 4:\text{ Esteem}, 5:\text{ Self-Actualization}

  • Five A’s: Accessibility, Attraction, Accommodation, Activities, Amenities\text{Accessibility}, \text{ Attraction}, \text{ Accommodation}, \text{ Activities}, \text{ Amenities}

  • Push-Pull Theory: push factors (origin-related, intrinsic desires) vs pull factors (destination attractiveness as perceived)

  • Plog’s Theory categories: Allocentric, Mid-centric, Psychocentric\text{Allocentric}, \text{ Mid-centric}, \text{ Psychocentric}

  • Forms of tourism: Domestic,International,Outbound,Inbound\text{Domestic}, \text{International}, \text{Outbound}, \text{Inbound}

  • UN definition of tourism: tourism is a social, cultural, and economic phenomenon involving movement of people to places outside their usual environment for personal or business/professional purposes.