Notes on CSS NC II Transcript

CSS Overview

  • Computer System Servicing (CSS) refers to the maintenance, repair, and upgrading of computer systems and networks.

  • It involves a wide range of tasks to ensure that computer hardware, software, and peripheral devices function efficiently and reliably.

  • The Computer Systems Servicing NC II course offered by the Technical Education and Skills Development Authority (TESDA) is designed to equip individuals with the necessary skills to install, configure, maintain, and repair computer systems and networks.

Why CSS is Relevant

  • In today’s industry, almost every establishment needs the assistance of technology.

  • Establishments and businesses are gearing toward information technology to promote their services.

  • The demand for people who offer computer servicing and repair continues to increase as society rapidly changes.

  • Examples:

    • Computer hardware needs maintenance services in order to repair normal wear and tear.

    • Network infrastructures used by organizations will need maintenance and monitoring.

    • Computer equipment would need occasional repair and maintenance; thus, requiring the assistance of computer systems service providers.

Qualification and Roles

  • The Computer Systems Servicing National Certificate (NC II) Qualification trains its learners with competencies that will allow them to diagnose and troubleshoot PC systems and software issues, as well as restoring its parts to return the device to its normal function.

  • A person who has achieved the Computer Systems Servicing NC II Qualification is competent to be:

    • Computer Assembler

    • Computer Service Technician

    • Network Technician

    • Technical Support Staff

    • Computer Maintenance Technician

    • Computer Repairman

Job Roles (Details)

  • Computer Assembler: Responsible for producing components and assembling computer parts.

  • Computer Service Technician: This job may include setting up hardware and configuring software and drivers. Other tasks may be maintaining and repairing technological equipment as well as computer peripheral devices.

  • Network Technician: An information technology professional responsible in building and troubleshooting computer networks.

  • Technical Support Staff: This position can be very in demand in various organizations and/or business establishments. A technical support staff may be in charge maintenance of computer systems, installation of devices and software, and configuration.

  • Computer Maintenance Technician: Has a more diverse set of skills, but is responsible for maintaining and providing technical support to overall daily computer performance.

  • Computer Repairman: This position may be common to computer related businesses that provide repair and maintenance services. This job requires extensive knowledge on diagnosing and repairing different devices that will be brought to them.

Knowledge and Skills Needed

  • What knowledge and skills do I need? As much as possible, you will need some prior knowledge and skills so that you will be able to perform computer servicing easily.