Global Marketing Strategies and Market Entry
Globalization: An Overview
Definition: Increased flow of goods, services, capital, people, information, and ideas across national borders, allowing firms to expand markets and source products globally.
Components of a Country Market Assessment
Firms use four key criteria:
A. Evaluating the General Economic Environment
Gross Domestic Product (GDP): Total market value of all goods and services produced by a country in a year.
Gross National Income (GNI): + net income from foreign investments (excluding payments to non-residents).
Purchasing Power Parity (PPP): Theory that identical products should cost the same in different countries when expressed in the same currency.
The Big Mac Index: Informal application comparing Big Mac cost globally.
Trade Deficit or Surplus:
Trade Deficit: Imports > Exports (signals foreign competition).
Trade Surplus: Exports > Imports (offers export opportunities, good manufacturing location).
Evaluation Approach: Use multiple relevant metrics for a comprehensive view.
B. Evaluating Market Size and Population Growth Rate
Population Growth: Rapid growth, especially in less developed countries (e.g., BRIC), suggests high demand. Developed countries often have stagnant/declining growth.
Distribution of Population: Urban vs. rural concentration affects distribution strategies.
C. Evaluating Real Income
Firms adapt products/pricing for lower-income countries (e.g., Haier washing machines for vegetables in China).
D. Analyzing Infrastructure and Technological Capabilities
Infrastructure: Basic facilities needed for society to function (transportation, distribution channels, communication, commerce).
Crucial for efficient business operations.
E. Analyzing Governmental Actions
Tariffs: Tax on imported products; increases price, reduces demand, benefits domestic producers.
Quotas: Limit on quantity of goods imported; benefits domestic goods.
Exchange Control: Regulation of currency exchange rates (e.g., central bank); affects import/export cost/profitability. Strong domestic currency: cheaper imports, costlier exports.
Trade Agreements: Intergovernmental agreements to promote trade within blocs (e.g., EU, NAFTA); reduce barriers.
Pricing Laws: National rules on competition (e.g., antidumping laws); impact global pricing strategies, may prohibit selling below cost.
F. Analyzing Sociocultural Factors
Understanding local culture is critical.
Visible Artifacts: Observable cultural elements (dress, food, language).
Underlying Values: Deeper aspects (beliefs, thought processes, ethics).
Ethical Dilemma (Dolce & Gabbana): Culturally insensitive advertising led to market backlash in China.
Geert Hofstede's Cultural Dimensions: Framework for cultural differences:
Power Distance: Acceptance of unequal power distribution.
Uncertainty Avoidance: Tolerance for ambiguity; high avoidance means preference for strict rules.
Individualism vs. Collectivism: Focus on self/family vs. group loyalty/cohesion.
Masculinity vs. Femininity: Values assertiveness/achievement vs. cooperation/quality of life.
Global Entry Strategies
Strategies vary in risk and potential return, typically starting less risky.
1. Exporting
Description: Producing goods in one country and selling them in another.
Risk/Return: Least financial risk, limited return; often first approach.
2. Strategic Alliance
Description: Collaboration between independent companies in a foreign market, without equity investment in each other.
Role: Flexible cooperation.
3. Franchising
Description: Contract allowing franchisee to operate business using franchisor's brand, products, and format for a fee/royalties.
4. Joint Venture
Description: Pooled resources of a firm and local firm to create a new, shared company; share ownership, control, profit.
Risk/Return: More risk than exporting/alliances, but greater control and potential returns.
5. Direct Investment
Description: Firm maintains 100 percent ownership of foreign facilities, offices, plants.
Risk/Return: Significant risk, but highest potential return and complete control.
Developing a Global Marketing Mix (STP - Segmentation, Targeting, Positioning)
Complexity: More complicated globally due to cultural nuances and differing consumer views.
Approach: Tailor marketing mix to meet needs of individual global markets.
1. Global Product Strategies
Three options:
Selling the Same Product/Service: Identical product (e.g., Glocalization, where product is standardized but adapted to local cultural taste).
Selling a Product with Minor Adaptations: Slight modifications for host country.
Selling a Completely New Product: Entirely new product for host country.
Adaptation Factors: Economic development and product/technical standards determine adaptation needs.
2. Global Pricing Strategies
Prices differ due to:
Market Positioning: Products may have different perceived value globally.
Impact of Governmental Actions: Tariffs increase costs; antidumping laws prevent selling below cost.
3. Global Distribution Strategies
Complex Value Chains: Include wholesalers, importers, transportation, increasing final price.
Adaptation for Developing Countries: Consumers shop in small outlets; difficult transport to remote areas due to poor infrastructure.
Creative Solutions: Retailers must devise ways to reach hard-to-access consumers.
4. Global Communication Strategies (Promotion)
Language and Culture: Firms invest to avoid culturally insensitive messaging or embarrassing translations; cultural sensitivity is crucial.