Chapter Ten

Technical Resumes & Cover Letters 

Types of Resumes 

  • Resume - short one- or two-page document that describes your relevant education, experience, and skills for a particular job

  • Chronological Resume

    • provides a short history of your education and work experience.

    • lists your education and work history in reverse chronological order with the most recent educational achievement and job experience listed first

    • typically includes the following sections

      • contact information

      • objectives/goal

      • education

      • experience

      • professional memberships and affiliations

      • licenses and certifications

      • awards and honors

    • easiest type of resume to write

    • they make it easy for an employer to guess your age

      • more likely to face age discrimination

    • hard to illustrate your specific qualifications or unique abilities

  • Functional Resume

    • showcases your strengths and skills relevant to the job, including transferable skills

    • transferable skills - skills that were developed for one type of job

    • functional resumes include

      • contact information

      • profile, which is a short description of the individual focusing on relevant experience and skills

      • skills summary, which is usually a bulleted list of skills relevant to the position

      • professional experience categorized by skills rather than positions held

      • employment history, which is often a short listing of positions in reverse chronological order

      • education, which is usually in reverse chronological order

    • useful to stress one’s skills and accomplishments as well as camouflage a spotty employment history or lack of direct work experience in the position

    • does not clearly show an applicant’s career development over time

    • tend to be textually heavy - having to get through paragraphs may get your resume filed in the circular file

    • red flag to employers - they know that this style is used to hide gaps in employment or a lack of direct job-related experience

  • entry level resume

    • used when the employee does not have a detailed job history or much ‘real-world’ experience

    • tend to be much shorter and skills focused

    • experience and skills acquired through volunteering and membership organizations are often used to supplement a short employment history

    • expectations concerning work history and depth of experience is lower

  • online resume

    • some companies provide resume builders that guide an applicant through building a resume online

    • a typical resume builder will have fields related to contact information, education, work experience, and references

    • online resume - it was composed and stored online’

    • if composing the resume through the resume builder it will have all of the relevant information that an employer wants

    • may not allow applicants to include other relevant information that may set the applicant apart

  • scannable resume

    • scannable resume - one that can easily be ‘read’ or scanned by a computer program

    • keep two things in mind - keywords and simple formatting

    • the computer program will search for keywords that the employer believes will identify appropriate candidates

      • also need to include keywords in the resume that you think the employer wants the software to find

      • keywords need to be relevant to the applicant’s education and experience

      • employer’s job announcement and job description is a good place to mine for keywords

    • formatting is important and should be kept simple

      • using a consistent font that is common

      • size and font stay the same throughout

      • avoid fancy formatting like bullet points, tables, charts and other visuals

      • keep spacing consistent

Types of Letters of Employment

  • recommendation request

    • writing to a potential reference, such as a college professor, a co-worker, or supervisor, seeking a written recommendation that you can use in your job search

    • things to consider

      • you cannot and should not tell your potential reference what to put in your letter of reference; only include some details about your professional accomplishments and other facts to help your potential reference compose the letter

      • note any pertinent timelines if there is a deadline to meet

      • include contact information, including address, phone number and email address

      • don’t forget to thank your reference prospect for considering your request, but don’t assume in your letter that the recommendation will be forthcoming

  • letters of inquiry

    • letter of inquiry - an unsolicited letter to prospective employers presenting yourself as a potential candidate for the positions with the employer that match your interests and qualifications

      • usually demonstrates some knowledge and interest in the organization and the work it does

    • provide a brief snapshot of your relevant qualifications for the type of positions of which you have interests

    • resume is usually included with the letter of inquiry

  • follow-up letters

    • sent to prospective employer after an interview to demonstrate continued interest

    • no more than one page and the three-paragraph structure works best

      • first paragraph to remind the reader of the position you interviewed for and thank them for the opportunity of the interview

      • second paragraph briefly summarize your qualifications for the position

      • final paragraph should restate your interest in the position and your appreciation for the interview

  • refusal and rejection letters

    • rejection letter - sent by prospective employer informing you that you did not get the job

    • refusal letter - a letter you send if you decide to decline the job offer

      • compose a refusal letter for several reasons

        • determining the position is not a good fit

        • the compensation offered was too low

        • you received a better offer elsewhere

      • be short and do not burn bridges

        • avoid making negative comments about the employer

    • acceptance letters

    • letter should be short and sweet

    • indicate appreciation for the opportunity and acceptance of the other

    • a place to confirm the terms of the offer such as pay, benefits, start date, and other special terms of employment agreed upon in your acceptance to avoid misunderstandings later on

Parts of a Resume | Sections & Components 

  • Resume - a brief summary of professional, educational, and personal accomplishments that is used to acquire a job

  • Professional experience

    • contains the dates of employment, job titles, job duties and accomplishments

    • selling points - specific responsibilities or relevant achievements in order to best match the position

      • need to be easily viewed because they inform the potential employer about how he could be a valuable asset to the company

  • Education

    • consists of the individual’s college information and also certificates, work seminars or academic awards

      • if college degree was not completed, it is appropriate to list specific, relevant classes with estimated graduation dates and degrees

    • excellent GPA should be mentioned in this section too

    • shows evidence of expertise and goals

  • Personal Accomplishments

    • the last part of your resume and consist of work-related organizations, memberships and volunteer activities along with an explanation of the positions and duties of those achievements

    • people who lack work experience find volunteering allows them to increase the evidence of their skills on their resume

Tailoring the Content of Your Resume for a Job

  • in order to get an interview, you need to tailor your resume specifically for the advertised position

  • it needs to be adapted and tweaked in order to apply for different positions

  • develop a basic resume that can be altered depending on the job requirements

  • How to Tailor Your Resume - ASSD

    • avoid using one resume

      • tailor each resume to the characteristics requested in the classified job listings

      • look for keywords or phrases that match the advertised job description

    • Scrutinize job ad

      • carefully examine the job advertisement for specific keywords

        • i.e.. customer service, analytical, payroll, graphic design software experience, etc.

      • ensure the keywords appear on your resume listing related job experience

    • Selling points

      • are the applicant’s achievements and accomplishments that can be used to inform the potential employer about how you could be a valuable asset to the company

    • Downsize

      • do not sent a resume to a potential employer that is longer than 2 pages

      • showcase relevant job experience that matches what the job ad demands

      • remove all work that is not related to the position you are applying for

Formatting Your Resume: Layout & Distribution Types 

  • layout - the way the text and information is arranged and organized on the page

    • opt for bullet points to emphasize key selling points, achievements and accomplishments

    • limit font style and be consistent. italics and bolding should be used in small doses, and underlining should be avoided completely.

    • embrace white space - use 1-inch margins and spacing to draw the reader’s eye to segments of information

    • two-font limit. Use one font for your heading and one for the rest of the resume

  • distribution type - how the resume is requested to be sent to the human resource manager

    • if a resume is requested to be sent by Microsoft Word, save with a .doc extension; PDF has a .pdf extension

    • different distribution types

      • traditional word processing - consists of any word processing software, ie. Microsoft Work, Apple doc or Goggle doc

      • PDF - the safest distribution type; an open-format document created by Adobe Systems in 1993.

        • major advantage is you do not need special software to open

        • easily viewed across all platforms

      • ASCII or plain text - American Standard Code for Information Interchange; it allows a document to be read with any type of computer system

        • disadvantage is that it does not keep software specific formats. resumes can lose all formatting changes when copy and pasted into plain text format

Technical Writing Examples: Resumes 

  • technical resume - emphasizes specialized skills the individual possesses to successfully be a talented worker in various engineering, mechanical, and scientific disciplines

  • Resume structure

    • at the top: name, hometown, email and telephone number

    • summary statement, or headline, that briefly gives your occupation, years of experience, major talents, and aspirations for employment

    • educational background

    • experience and work history

    • list of awards, certifications, computer skills

    • pertinent activities such as speeches or presentations related to the profession

      • can also add personal activities to show the applicant’s more human side such as hobbies, exercise preferences and musical interests

    • resume should also distinguish between

      • tangible technical skills:

        • audio communication

        • computer abilities

        • general knowledge

        • research talents

        • visual communication

      • intangible skills:

        • efficiency

        • insight

        • interpersonal

        • office communication

        • team player

Cover Letter | Definition, Format & Examples 

  • cover letter - job applicant’s credentials and interest in the position. Informs the potential employer what you are enclosing in the email or letter, and also explains why you are contacting them. It also explains why they should consider hiring you for the position.

  • Cover letter heading should match you resume

    • name, full postal address, home phone/cell phone, email address

    • the next line is the date followed by a space

    • the contact information of the potential employer

    • limit your cover letter to 3 paragraphs. make it direct, short and well written

    • first paragraph

      • quickly explain why you are interested in the position

      • next two sentences should be you selling point - why you would be beneficial to the company

    • second paragraph

      • this is where you expand on your qualifications and experiences

      • the explanation should explain why you would be a perfect fit for the advertised position

      • it is critical to associate your strengths and accomplishments with what the company is looking for in their position

      • this paragraph should be no longer than 5 sentences to keep the reader’s interest

    • third paragraph

      • this is where you provide the reason why the employer should read your resume and contact you

  • cover letter close

    • the end of the letter should have a complementary close

      • i.e. respectfully, sincerely and regards

      • do not use “thank you” as a close

    • finally add your written signature with your name typed underneath

      • signature and name should match your resume exactly

Curriculum Vitae | CV Definition, Structure & Purpose

  • curriculum vitae - a detailed biographical overview of a person’s education, relevant experiences, and other information that demonstrates the person’s professional qualifications

    • longer and more detailed that a resume

  • CV’s are used for purposes other than job applications

    • research grant applications

    • submissions for publication

    • consulting work

    • demonstrating qualifications for professional presentations

    • leadership positions

  • structure and content of a CV

    • section giving general information including name, address, phone number, fax number, email and professional website

    • educational background including academic degrees, the institution where she received each degree, and the year each degree was obtained

    • dissertation abstract as well as past and current postdoctoral research with a short statement of research interest

    • awards and academic honors received during and after graduate school, including years each was obtained and the conferring institution

    • fellowships held and grants awarded with the relevant dates and institutions

    • all academic work published as well as a subsection of work in progress

    • presentations given at professional workshops and seminars

    • teaching experience as a graduate assistant as well as teaching interests

    • any language you have proficiency in

    • workshops and seminars attended, and all academic certificates received relevant to the field

    • memberships to relevant professional organizations under professional affiliations

    • community service activities and leadership roles held

    • three references

  • this is not the only way to compose a CV and they are usually personal in nature

  • formatting and style

    • CV uses one-inch margins, and can go up to one and a half inches without being unprofessional

    • Arial or Times New Roman, with 12-point size; larger that 12 may not look professional and going smaller than 11-point becomes difficult to read

    • italics and bold for emphasis on important information and for heading/subheadings

    • dates are placed to the right side of each entry

    • reverse chronological order - newest events or information first

    • footer or header for each page after the first page, which includes name and page number

    • white space to give the reader somewhere to rest their eye to avoid reader fatigue

    • formatting and style remain consistent from page one to the end