Chapter 2 Notes: Why People Use Media

Chapter 2: Why Do People Use Media?

Introduction

  • Media consumption is a ubiquitous part of modern life.
  • People use media in highly individualized ways, influenced by their experiences and beliefs.
  • Our attitudes are based on our experiences
  • It's often difficult to appreciate media's profound role in our daily routines due to its constant presence.

Smartphones Take Center Stage

  • Smartphones are nearly universal among Americans across demographics.
  • 97% of adults use smartphones to consume and create content, often subconsciously.
  • Activities like texting, creating videos, and sharing content are forms of media creation.
  • In 2022, 5.4 billion people (68% of the world's population) were internet users, primarily on mobile devices.
  • Many in Africa and Asia remain unconnected, missing opportunities for jobs, business, and services to escape poverty.
  • Mediatization: The concept that media and everyday life are deeply intertwined, influencing relationships, politics, business, culture, sports, and education.
  • Media's influence is complex and requires examination over decades due to rapid changes.
  • Masking with media is common, for example while watching TV while cooking or listen to music in the car when you drive.
  • People are not glued to the screen.

Survey Research on Media Consumption

  • Companies like Nielsen use representative demographic samples to infer media use trends.
  • Sophisticated sampling and statistics that carefully measure a small group of people's media use to infer the behavior of a larger population.
  • Book buying is increasing, but reading books is on the decline between 2002 and 2016.
  • College graduates read about six fewer books in 2021 than they did in 2002.
  • People over 50 watch the most TV.
  • In 2023, only 25% of TV viewing is on broadcast channels, a historical low.
  • As of December 2022, there were over 821,000 titles across streaming platforms, compared to 231,000 on traditional cable/broadcast.
  • One in three households accesses media only through the internet, a growing trend.
  • Streaming services account for nearly 40% of overall viewing, outpacing cable TV.
  • Younger audiences (24 and under) use streaming services the most, watching less live TV.
  • People spent an average of 37 minutes per day on the internet on their tablets and 128 minutes (more than 2 hours) on their smartphones Q4 2022.
  • During Q1, total live TV viewing clocks in at 173 minutes per day.
  • Live TV viewing decreases in Q3 to 159 minutes.

Your Online Life

  • Smartphones are indispensable for most people.
  • People are often unaware of how much time they spend on their phones.
  • Researchers found users touch their smartphones an average of 2,617 times daily, with 87% checking them between midnight and 5:00 am (DScout, 2016).
  • Most people use smartphones for short bursts throughout the day.
  • Studies show people use smartphones for over 4 hours and 48 minutes daily, up 30% since 2019 (Wakefield, 2022).
  • Android users can use the Digital Wellbeing app and iPhone users can use the ScreenTime tool to monitor device usage.
  • These tools provide detailed information on app usage, categories, and device pickups.
  • Google Analytics for website owners shows visitor data (views, time spent).
  • YouTube channels provide viewer analytics (view duration, drop-off points).
  • Heatmaps visualize user interaction (clicks, taps, scrolls) on a page.
  • Tools like Semrush track website traffic, even on competitors' sites.
  • Various digital platforms measure media usage time, but this data is proprietary.
  • Data is referred to as the central commodity of the internet.
  • Technology giants use collected data to predict user behavior.
  • Digital platforms profit from user data, including location, online searches, and transaction history.

Uses and Gratifications

  • Reasons for using media remain consistent despite media changes.
  • In the 19th century, poetry offered reflection, and fiction provided escape.
  • Examples of popular books in the 1830s: The Hunchback of Notre Dame, Frankenstein, Oliver Twist.
  • Media connects people, satisfying emotional, intellectual, and social needs.
  • Celebrity authors like Charles Dickens were mobbed by fans, creating a community of readers.
  • Reading could transport individuals to different cultures and provide insights into social issues.
  • Media studies scholars have developed a typology to depict the different ways people use media.
  • In 1972, researchers Jay Blumler, Joseph Brown, and Denis McQuail identified four uses of media: diversion, support for personal relationships, expression of personal identity, and surveillance.
  • Uses and Gratifications Theory: The medium providing the most satisfaction will be used more often.

Types of Human Needs Served by Media

  • Emotional Needs
    • Media is used to experience feelings like happiness, fear, excitement, or horror, providing pleasure.
    • People use media for catharsis or escape from real-world stresses.
  • Informational Needs
    • Media supports thinking and action in the world.
    • Media use supports lifelong learning.
    • Surveillance: Monitoring events locally, nationally, and globally for awareness and decision-making.
  • Social Needs
    • Identity: Promoting personal identity or expressing priorities and interests.
    • Power: Influencing others or being influenced.

Application of Uses and Gratifications

  • Media decisions are driven by these uses and gratifications.
  • Shared media experiences can activate nostalgic emotions.
  • Individual motivations for media use vary across the lifespan and align with identity and community roles.
  • Patterns are often learned in childhood.
  • Examples:
    • Playing video games with friends to deepen social cohesion.
    • Listening to music alone to manage moods and emotions.
    • Using Google to find answers and gain information.
    • Scrolling through social media when bored to fill time and experience various emotions.
  • Attentiveness to media content varies based on context and situation.
  • Media choices are often dictated by context and circumstance rather than individual preference.

Functions of Media in Society

  • Media serves many functions for individuals and society.
  • Based on Denis McQuail's work (2010), five basic functions of media include:
    1. Diversion and entertainment.
    2. Connecting past, present, and future.
    3. Sharing knowledge.
    4. Providing the symbolic power to construct reality.
    5. Mobilization for social action.
  • These functions explain media's importance in society.

Diversion and Entertainment

  • Movies provide an escape, displacing reality with vivid colors, action, and sound.