2/3 You appel, generate appeal
Possible uses
Sales
Marketing
Strategy
Elicit Attention
generate Appeal
elicit Attention
Don’t blurt out request immediately
Summary of issue/problem
Unexpected statement
Reader benefit
compliment
Related facts
Simulating question
Generate Appeal
Convince audience you are credible an request is beneficial with
Fact and figures
Expert opinions
Examples
Specific details
Direct benefits
Indirect benefint
Address Counterargumment
Anticipate counter argument and calm fears
Reduce resistance
Anticipate objections
Offer counterarguments
Show value
Request Action
Tell them exactly what to do with deadlines if necessary
Describe specific request
Make action easy to take
Offer gift or incentive
Repeat main benefits
You view style you attidute
Looks at every aspect from the readers POV
Shows reader benefits emphasizes what the reader wants to know
Focuses on the positive
Promotes the readers ego
Empowers appreciation
Resumaries the message
You attitude
It’s more than using the “you”pronoun
Remember the goal of communication
Customers must feel valued and appreciated