Interpersonal Communication Chapter 9
Chapter Topics
Relationship Stages
Relationship Communication
Relationship Theories
Introduction to Interpersonal Relationships
Interpersonal relationships evolve and often include multiple interactions over time.
Effective communication guides relationships towards desired outcomes.
Learning Objectives
9.1: Describe the process of relationship development—from contact through (possible) dissolution.
9.2: Explain the role of communication at different relationship stages.
9.3: Summarize major theories that explain relationship development, deterioration, and repair.
Importance of Interpersonal Relationships
Human connection is crucial; isolation can lead to:
Depression and self-doubt.
Difficulty performing daily tasks.
Research Findings:
Close relationships significantly contribute to happiness; they rank higher than material wealth or job satisfaction.
Universal Desire:
All individuals, regardless of gender or age, value interpersonal relationships.
Advantages and Disadvantages of Relationships
Consider the benefits and drawbacks of various relationships:
Brainstorming Exercise: Evaluate past, present, and anticipated relationships.
Reflect on advantages and disadvantages of each relationship type (friends, family, romantic, work).
Benefits of Interpersonal Relationships
Lessen Loneliness
Relationships foster feelings of connection and care (Rokach, 1998).
Enhance Self-Knowledge and Self-Esteem
Close relationships provide perspectives that boost self-worth.
Improve Physical and Emotional Health
Strong interpersonal connections correlate with improved health (Goleman, 1995a).
Isolation's impact on mortality equals risk factors like smoking and obesity.
Maximize Pleasure and Minimize Pain
Supportive relationships amplify joy and comfort during tough times.
Secure Stimulation
Human interaction fulfills intellectual, physical, and emotional stimulation needs (Davis, 1973).
Disadvantages of Interpersonal Relationships
Pressure Exposing Vulnerabilities
Close relationships may compel vulnerability, which can backfire if trust is broken.
Increased Obligations
Relationships can demand time and energy, impacting personal freedom.
Difficulty Developing Other Relationships
Prioritizing one relationship may lead to neglecting others.
Fear of Difficult Dissolution
High emotional investment makes dissolution painful.
Potential for Hurt
Emotional distress often correlates with caring deeply for a partner.
Relationship Stages (9.1)
Process of Relationship Development
Relationships transition through several defined stages:
Contact: Initial interaction characterized by perceptual and interactional contact.
Perceptual Contact: First impressions formed through visual and auditory cues, social media profiles, etc.
Interactional Contact: Exchange of basic information.
Involvement: Participants test compatibility, escalating interaction.
Testing Phase: Initial judgments are explored through questions and small actions.
Intensifying Phase: Increased personal disclosures, escalated emotional and physical intimacy.
Intimacy: Establishes a deeper partnership marked by commitment and social bonding.
Interpersonal Commitment: Private promise to each other.
Social Bonding: Making the relationship public.
Deterioration: Relationship bonds weaken, leading to dissatisfaction and interaction decline.
Intrapersonal Dissatisfaction: Internal discontent with the relationship.
Interpersonal Deterioration: External expressions of dissatisfaction.
Repair: Attempts to restore the relationship's initial quality through communication and actions.
Intrapersonal Repair: Self-analysis of relationship issues.
Interpersonal Repair: Joint discussions of issues and solutions.
Dissolution: Formal separation of partners leading to either physical or social separation.
Often characterized by avoidance and a shift in identity from a couple to individuals.
Visual Representation of Stages
Figure 9.1: Six-Stage Model of Relationships,
Contact (Perceptual, Interactional)
Involvement (Testing, Intensifying)
Intimacy (Interpersonal Commitment, Social Bonding)
Deterioration (Intrapersonal Dissatisfaction, Interpersonal Deterioration)
Repair (Intrapersonal Repair, Interpersonal Repair)
Dissolution (Interpersonal Separation, Social/Public Separation)
Communication During Relationship Stages (9.2)
Role of Communication
Developing Relationships: Effective communication patterns:
Be Positive: Maintain an upbeat demeanor; avoid criticism.
Engage in Joint Activities: Share positive experiences and tasks.
Open and Honest: Engage in self-disclosure about personal thoughts and feelings.
Offer Assurance: Express commitment and reassurances regularly.
Deteriorating Relationships: Common patterns:
Withdrawal: Reduced communication and physical interaction.
Depenetration: Reversal in depth and breadth of communication.
Deceit: Increased dishonesty and miscommunication.
Decline in Disclosure: Withholding personal insights, defensive communication styles.
Negative Messaging: Shift from positive to critical exchanges.
Repairing Relationships: Effective strategies include:
Recognize the Problem: Identify specific issues impacting the relationship.
Engage in Productive Communication: Use open dialogue and active listening.
Propose Solutions: Discuss options that benefit both parties.
Affirm Each Other: Regularly express appreciation and support.
Integrate Solutions: Apply agreed-upon resolutions in daily interactions.
Risk Giving: Be willing to invest without expectation of immediate reciprocity.
Relationship Theories (9.3)
Major Theories of Relationship Dynamics
Attraction Theory
Individuals are drawn to those they find attractive based on various factors (similarity, proximity).
Relationship Rules Theory
Relationships are successful when mutual expectations or rules are honored; breaches lead to deterioration.
Relationship Dialectics Theory
Relationships are influenced by internal tensions between opposing desires (e.g. freedom vs. closeness).
Social Exchange Theory
Relationships are formed based on perceived benefits; maintaining balance between rewards and costs is crucial.
Equity Theory
Successful relationships possess equity in contributions and rewards received; inequity leads to dissatisfaction.
Politeness Theory
Relationships thrive on mutual respect for individual desires for autonomy and validation; deterioration occurs with disrespect.
Application of Theories
Identifying Relationship Issues: Understand the framework of these theories to analyze personal relationships.
Improving Interpersonal Skills: Apply the core principles to enhance relationship satisfaction and mitigate conflict.
Conclusion and Summary of Skills
Evaluating both advantages and disadvantages when considering a relationship.
Formulating appropriate communication messages based on relationship stages.
Recognizing the significance of interpersonal dynamics during repair and maintenance attempts.
Key Terms
Relationship License: The growing permission to break norms as intimacy develops.
Cherishing Behaviors: Small, thoughtful gestures that reinforce emotional connection.
Comparison Level: Personal expectations regarding the rewards of a relationship.