FINAL EXAM

WHAT YOU ACTUALLY NEED TO STUDY FOR THE EXAM

1. BUDGET TYPES (VERY IMPORTANT)

Budget

Meaning

Fixed Budget

Does NOT change

Variable Budget

Changes with volume

Incremental Budget

Based on previous budget

Zero-based Budget

Starts from scratch; justify every expense

Know:

  • Which budget is MOST flexible → Variable

  • Which starts from scratch → Zero-based


2. PRODUCTIVITY TYPES

Type

Meaning

Quantitative

Numbers

Qualitative

Quality

Outcome

Did it work?

Examples:

  • Quantitative = trays served

  • Qualitative = appearance/taste

  • Outcome = patient improvement


3. MENU TYPES

Menu

Meaning

Static

Same daily

Cycle

Repeats

À la carte

Individual pricing

Table d’hôte

Fixed meal price

Single-use

One-time menu

Know:

  • Cycle menu repeats

  • À la carte = separate prices


4. PROCUREMENT / PURCHASING

Type

Meaning

Prime Vendor

One main vendor

Multiple Vendor

Many vendors

Bid Purchasing

Lowest qualified bidder

Retail Purchasing

Emergency purchases


5. IMPORTANT AGENCIES

Agency

Meaning

OSHA

Workplace safety

HIPAA

Patient privacy

HACCP

Food safety hazards

FDA

Food/drug safety

USDA

Food/agriculture

ACEND

Accredits dietetics programs

TJC

Accredits healthcare facilities


6. FORECASTING METHODS

Type

Meaning

Subjective Forecasting

Educated guess

Manual Tally

Count actual orders

Percentage Forecasting

Uses historical percentages

Computer Forecasting

Software prediction

Know:

  • Subjective = intuition

  • Percentage = historical data


7. JOB DESIGN TERMS

Term

Meaning

Job Rotation

Different jobs

Job Enlargement

More tasks

Job Enrichment

More responsibility

Work Simplification

Easier/more efficient tasks


8. FOOD SAFETY

VERY IMPORTANT

  • HACCP = food safety system

  • Danger Zone = temperatures where bacteria grow rapidly

  • Perishable foods need cold storage

  • Standardized recipes improve consistency/safety


9. SUSTAINABILITY

Term

Meaning

Composting

Organic waste breakdown

Organic

USDA certified

GMO/Transgenic

Genetically modified

Energy Star

Energy efficient

Food Recovery Hierarchy

  1. Reduce waste

  2. Feed people

  3. Feed animals

  4. Industrial uses

  5. Compost


10. IMPORTANT FINANCIAL TERMS

Term

Meaning

Revenue

Money coming in

Profit

Revenue − expenses

Fixed Costs

Stay constant

Variable Costs

Change with production

Overhead

Operating expenses


11. FINANCIAL REPORTS

Report

Purpose

Operating Statement

Actual vs budget

Profit & Loss Statement

Profit/loss

Balance Sheet

Assets/liabilities


12. BALANCE SHEET TERMS

Term

Meaning

Assets

Things owned

Liabilities

Debts

Equity

Ownership value


13. INVENTORY TYPES

Type

Example

Supplies

Cleaning products

Groceries

Shelf-stable food

Perishables

Milk, eggs

Capital Equipment

Ovens, refrigerators


14. WORKFLOW & PRODUCTION

Goal:

  • Efficiency

  • Fewer intersections

  • Fewer accidents

Know:

  • Gantt Chart = scheduling tool

  • Economy of Scale = large batches more efficient


15. INFORMATION MANAGEMENT

Term

Meaning

EHR

Electronic Health Record

LAN

Local Area Network

Intranet

Internal communication

Firewall

Protects systems


16. MUST-KNOW FORMULAS

Food Cost %

Food Cost %=Food CostMenu Price×100\text{Food Cost \%}=\frac{\text{Food Cost}}{\text{Menu Price}}\times100Food Cost %=Menu PriceFood Cost​×100

Contribution Margin

Contribution Margin=Menu Price−Food Cost\text{Contribution Margin}=\text{Menu Price}-\text{Food Cost}Contribution Margin=Menu Price−Food Cost

Turnover Rate

Turnover Rate=Employees LeftTotal Positions×100\text{Turnover Rate}=\frac{\text{Employees Left}}{\text{Total Positions}}\times100Turnover Rate=Total PositionsEmployees Left​×100

Trays per Minute

Trays per Minute=TraysMinutes\text{Trays per Minute}=\frac{\text{Trays}}{\text{Minutes}}Trays per Minute=MinutesTrays​

Labor Minutes per Tray

Labor Minutes per Tray=Workers×MinutesTrays\text{Labor Minutes per Tray}=\frac{\text{Workers}\times\text{Minutes}}{\text{Trays}}Labor Minutes per Tray=TraysWorkers×Minutes​

Break-even Point

Break-even Point=F1−VP\text{Break-even Point}=\frac{F}{1-\frac{V}{P}}Break-even Point=1−PV​F​

Recipe Conversion Factor

Conversion Factor=New YieldOld Yield\text{Conversion Factor}=\frac{\text{New Yield}}{\text{Old Yield}}Conversion Factor=Old YieldNew Yield​

Scoop Size

Scoop Volume=32Scoop Number\text{Scoop Volume}=\frac{32}{\text{Scoop Number}}Scoop Volume=Scoop Number32​

VERY IMPORTANT:

Bigger scoop number = SMALLER scoop


17. MOST COMMON TRICK QUESTIONS

Question

Answer

Which budget is flexible?

Variable

Which starts from scratch?

Zero-based

Which menu repeats?

Cycle

Which protects privacy?

HIPAA

Which focuses on food safety hazards?

HACCP

Which measure focuses on quality?

Qualitative

Which measure focuses on numbers?

Quantitative

Bigger scoop number means?

Smaller scoop

Which menu prices separately?

À la carte


MOST IMPORTANT THINGS TO MEMORIZE TONIGHT

  1. Budget types

  2. Quantitative vs Qualitative

  3. Menu types

  4. HACCP / HIPAA / OSHA

  5. Forecasting methods

  6. Procurement methods

  7. Food Cost %

  8. Contribution Margin

  9. Break-even

  10. Scoop sizes

  11. Recipe conversion factor

  12. Workflow goals

  13. Sustainability concepts

  14. Financial reports

  15. Productivity formulas

WHAT BOUT THE QUESTIONS TRUE AND FALSE AND MUTTIPLE CHOICE U CREATE

TRUE/FALSE QUESTIONS YOU SHOULD STUDY

  1. Accountability means being responsible for actions taken.
    TRUE

  2. External benchmarking compares current performance to past internal records.
    FALSE

  3. Quantitative productivity measures focus on numbers.
    TRUE

  4. Qualitative measures evaluate quality and accuracy.
    TRUE

  5. Outcome measures determine whether goals were achieved.
    TRUE

  6. HIPAA protects patient health information.
    TRUE

  7. A fixed budget changes automatically with production volume.
    FALSE

  8. Variable budgets respond to changes in production or revenue.
    TRUE

  9. Zero-based budgets require justification of every expense.
    TRUE

  10. Incremental budgets are based on the previous budget.
    TRUE

  11. Prime vendor purchasing uses one major vendor.
    TRUE

  12. Bid purchasing usually awards business to the lowest qualified bidder.
    TRUE

  13. Static menus repeat after a cycle period.
    FALSE

  14. Cycle menus repeat after a period of time.
    TRUE

  15. Perishable foods usually require cold storage.
    TRUE

  16. Larger scoop numbers mean larger scoop volumes.
    FALSE

  17. HACCP focuses on food safety hazards.
    TRUE

  18. Ergonomics studies movement related to work performance.
    TRUE

  19. Job rotation may reduce repetitive stress injuries.
    TRUE

  20. Subjective forecasting relies on intuition and experience.
    TRUE

  21. Computer forecasting requires reliable historical data.
    TRUE

  22. An EHR is an Electronic Health Record.
    TRUE

  23. Organic foods in the U.S. are certified by the USDA.
    TRUE

  24. Composting converts organic waste into useful soil material.
    TRUE

  25. Energy Star products improve energy efficiency.
    TRUE


MULTIPLE CHOICE QUESTIONS YOU SHOULD STUDY

26

Which budget starts from scratch?

A. Incremental
B. Variable
C. Fixed
D. Zero-based

Answer: D


27

Which menu repeats after a specific time period?

A. Static
B. À la carte
C. Cycle
D. Single-use

Answer: C


28

Which productivity measure focuses on quality?

A. Quantitative
B. Qualitative
C. Financial
D. Benchmarking

Answer: B


29

Which organization protects patient privacy?

A. OSHA
B. USDA
C. HIPAA
D. FDA

Answer: C


30

Which purchasing method commonly uses the lowest bidder?

A. Retail
B. Bid purchasing
C. Prime vendor
D. Multiple vendor

Answer: B


31

Which is considered a capital expense?

A. Gloves
B. Milk
C. Kitchen oven
D. Cleaning supplies

Answer: C


32

Which menu type prices items individually?

A. Static
B. Table d’hôte
C. Cycle
D. À la carte

Answer: D


33

Which forecasting method uses intuition?

A. Manual tally
B. Subjective forecasting
C. Percentage forecasting
D. Computer forecasting

Answer: B


34

Which is a quantitative productivity measure?

A. Taste
B. Appearance
C. Trays served
D. Accuracy

Answer: C


35

What is the main goal of workflow design?

A. More movement
B. More intersections
C. Operational efficiency
D. More accidents

Answer: C


36

Which productivity measure determines if a product achieved its purpose?

A. Outcome measure
B. Qualitative measure
C. Quantitative measure
D. Financial measure

Answer: A


37

Which budget changes according to volume?

A. Fixed budget
B. Static budget
C. Variable budget
D. Incremental budget

Answer: C


38

Which menu is designed for one-time use?

A. Static
B. Single-use
C. Cycle
D. À la carte

Answer: B


39

Which purchasing method is LEAST formal?

A. Prime vendor
B. Multiple vendor
C. Bid purchasing
D. Retail purchasing

Answer: D


40

Which law focuses on workplace safety?

A. HIPAA
B. HACCP
C. OSHA
D. USDA

Answer: C


MATH QUESTIONS YOU SHOULD STUDY

41

Food cost = $4
Menu price = $16

Food Cost % = ?

A. 20%
B. 25%
C. 30%
D. 35%

Answer: B


42

Menu price = $15
Food cost = $5

Contribution Margin = ?

A. $8
B. $9
C. $10
D. $11

Answer: C


43

10 employees left out of 100 positions.

Turnover Rate = ?

A. 5%
B. 10%
C. 15%
D. 20%

Answer: B


44

240 trays in 80 minutes.

Trays per Minute = ?

A. 2
B. 3
C. 4
D. 5

Answer: B


45

6 workers, 180 trays, 60 minutes.

Labor Minutes per Tray = ?

A. 1
B. 2
C. 3
D. 4

Answer: B


46

Fixed costs = 30,000
Variable costs = 45,000
Revenue = 90,000

Break-even Point = ?

A. 45,000
B. 50,000
C. 60,000
D. 75,000

Answer: C


47

Equipment cost = $12,000
Life span = 6 years

Depreciation = ?

A. 1,000
B. 1,500
C. 2,000
D. 2,500

Answer: C


48

Recipe serves 10.
Need 40 servings.

Conversion Factor = ?

A. 2
B. 3
C. 4
D. 5

Answer: C


49

#8 scoop = ?

A. 2 oz
B. 4 oz
C. 6 oz
D. 8 oz

Answer: B


50

8 pounds of beef with 4 oz servings = ?

A. 24
B. 28
C. 32
D. 36

Answer: C

QUESTIONS MOST LIKELY TO APPEAR EXACTLY LIKE THIS

Example 1

Which budget changes according to production volume?

A. Fixed
B. Incremental
C. Variable
D. Zero-based

Variable


Example 2

Which measure evaluates quality?

A. Quantitative
B. Qualitative
C. Financial
D. Outcome

Qualitative


Example 3

Which menu repeats after a set time?

A. Static
B. Cycle
C. À la carte
D. Single-use

Cycle


Example 4

Larger scoop numbers indicate:

A. Larger portions
B. Smaller portions
C. Higher temperatures
D. Better quality

Smaller portions

That exact type of question appears constantly in foodservice exams.


THE LEAST IMPORTANT THINGS

If you run out of time, spend LESS time on:

  • Green Restaurant Association

  • Fair Trade

  • animal welfare labels

  • LAN/Intranet

  • petty cash

  • bonded employee

Those are lower probability.


PRIORITY ORDER TO STUDY

PRIORITY 1 (ABSOLUTE MUST)

  • Budget types

  • Productivity types

  • Menu types

  • Food cost %

  • Contribution margin

  • Break-even

  • Forecasting

  • HIPAA/HACCP/OSHA

  • Scoop sizes

  • Recipe conversion factor

PRIORITY 2

  • Workflow

  • Standardized recipes

  • Procurement

  • Sustainability

  • Inventory types

  • Financial reports

PRIORITY 3

  • Animal welfare labels

  • LAN/Intranet

  • Fair Trade

  • Green Restaurant Association

So yes — the way the questions are written now is MUCH closer to how your actual multiple-choice exam will probably look.

SO CREATEM IN MULTIMPLE CHOICES

HIGH-YIELD MULTIPLE CHOICE QUESTIONS TO STUDY

1

Which budget changes according to production volume?

A. Fixed
B. Incremental
C. Variable
D. Zero-based

Answer: C


2

Which budget starts completely from scratch?

A. Fixed
B. Variable
C. Incremental
D. Zero-based

Answer: D


3

Which productivity measure focuses on numbers?

A. Qualitative
B. Quantitative
C. Outcome
D. Benchmarking

Answer: B


4

Which productivity measure evaluates quality and accuracy?

A. Quantitative
B. Financial
C. Qualitative
D. Revenue

Answer: C


5

Which productivity measure determines whether goals were achieved?

A. Quantitative
B. Qualitative
C. Outcome
D. Benchmark

Answer: C


6

Which menu repeats after a specific period of time?

A. Static
B. Cycle
C. À la carte
D. Single-use

Answer: B


7

Which menu type prices items separately?

A. Cycle
B. Static
C. Table d’hôte
D. À la carte

Answer: D


8

Which menu type is designed for one-time use?

A. Static
B. Cycle
C. Single-use
D. Table d’hôte

Answer: C


9

Which purchasing method uses one main vendor?

A. Retail purchasing
B. Bid purchasing
C. Multiple vendor purchasing
D. Prime vendor purchasing

Answer: D


10

Which purchasing method usually awards business to the lowest qualified bidder?

A. Prime vendor
B. Bid purchasing
C. Retail purchasing
D. Emergency purchasing

Answer: B


11

Which law protects patient health information?

A. OSHA
B. FDA
C. HIPAA
D. USDA

Answer: C


12

Which organization focuses on workplace safety?

A. HIPAA
B. OSHA
C. HACCP
D. USDA

Answer: B


13

HACCP primarily focuses on:

A. Payroll systems
B. Budget forecasting
C. Food safety hazards
D. Marketing strategies

Answer: C


14

Which forecasting method relies mainly on intuition and experience?

A. Manual tally
B. Percentage forecasting
C. Subjective forecasting
D. Computer forecasting

Answer: C


15

Which forecasting method uses historical percentages?

A. Subjective forecasting
B. Percentage forecasting
C. Manual tally
D. Retail forecasting

Answer: B


16

Which forecasting method counts actual customer orders?

A. Percentage forecasting
B. Manual tally
C. Subjective forecasting
D. Computer forecasting

Answer: B


17

What is the primary goal of workflow design?

A. More intersections
B. Increased movement
C. Operational efficiency
D. More accidents

Answer: C


18

Which workflow layout best reduces accidents?

A. Multiple-intersection layout
B. Circular layout
C. No-intersection layout
D. Random layout

Answer: C


19

Which tool is used to visually schedule tasks over time?

A. Benchmark report
B. Gantt chart
C. Inventory sheet
D. Balance sheet

Answer: B


20

Economy of scale means:

A. Small batches are more efficient
B. Large batches are more efficient
C. Food costs increase
D. Labor costs disappear

Answer: B


21

Which document helps ensure consistency and portion control?

A. Budget report
B. Standardized recipe
C. Payroll sheet
D. Delivery invoice

Answer: B


22

Which production control method ensures correct serving sizes?

A. Portion control
B. Forecasting
C. Benchmarking
D. Scheduling

Answer: A


23

Which type of customer is considered an INTERNAL customer?

A. Patient
B. Visitor
C. Nurse
D. Family member

Answer: C


24

Which center generates revenue greater than operating costs?

A. Cost center
B. Revenue center
C. Profit center
D. Budget center

Answer: C


25

Which center only generates expenses?

A. Profit center
B. Revenue center
C. Cost center
D. Purchasing center

Answer: C


26

Which financial report compares actual performance to the budget?

A. Balance sheet
B. Operating statement
C. Inventory report
D. Purchase order

Answer: B


27

Which financial statement shows assets and liabilities?

A. Profit & Loss Statement
B. Payroll report
C. Balance sheet
D. Production schedule

Answer: C


28

Assets are best described as:

A. Debts owed
B. Things owned
C. Payroll costs
D. Production expenses

Answer: B


29

Liabilities are best described as:

A. Revenue
B. Profit
C. Things owned
D. Debts owed

Answer: D


30

Which inventory category includes milk and eggs?

A. Supplies
B. Perishables
C. Capital equipment
D. Groceries

Answer: B


31

Which inventory category includes ovens and refrigerators?

A. Groceries
B. Supplies
C. Capital equipment
D. Perishables

Answer: C


32

Which sustainability practice reduces waste BEFORE it occurs?

A. Composting
B. Recycling
C. Source reduction
D. Landfill disposal

Answer: C


33

Composting is the process of:

A. Burning waste
B. Freezing food
C. Breaking down organic waste
D. Packaging leftovers

Answer: C


34

Which certification identifies energy-efficient equipment?

A. USDA Organic
B. OSHA Approved
C. Energy Star
D. HACCP

Answer: C


35

Organic foods in the United States are certified by:

A. FDA
B. OSHA
C. USDA
D. HIPAA

Answer: C


36

Which term describes genetically modified foods?

A. Organic
B. Compostable
C. Transgenic/GMO
D. Cage-free

Answer: C


37

Which animal welfare label means animals are not confined to cages?

A. Organic
B. Cage-free
C. Grass-fed
D. Compostable

Answer: B


38

Which program helps analyze foods and nutrients?

A. Payroll software
B. Nutrient analysis software
C. Purchasing software
D. Scheduling software

Answer: B


39

Patient service programs help manage:

A. Advertising
B. Allergies and meal tickets
C. Employee payroll
D. Vendor contracts

Answer: B


40

What does EHR stand for?

A. Employee Health Record
B. Emergency Health Report
C. Electronic Health Record
D. External Healthcare Registry

Answer: C


HIGH-YIELD MATH MULTIPLE CHOICE

41

Food cost = $4
Menu price = $16

Food Cost % = ?

A. 20%
B. 25%
C. 30%
D. 35%

Answer: B


42

Menu price = $15
Food cost = $5

Contribution Margin = ?

A. $8
B. $9
C. $10
D. $11

Answer: C


43

10 employees left out of 100 positions.

Turnover Rate = ?

A. 5%
B. 10%
C. 15%
D. 20%

Answer: B


44

240 trays in 80 minutes.

Trays per Minute = ?

A. 2
B. 3
C. 4
D. 5

Answer: B


45

6 workers, 180 trays, 60 minutes.

Labor Minutes per Tray = ?

A. 1
B. 2
C. 3
D. 4

Answer: B


46

Fixed costs = 30,000
Variable costs = 45,000
Revenue = 90,000

Break-even Point = ?

A. 45,000
B. 50,000
C. 60,000
D. 75,000

Answer: C


47

Equipment cost = $12,000
Life span = 6 years

Depreciation = ?

A. 1,000
B. 1,500
C. 2,000
D. 2,500

Answer: C


48

Recipe serves 10. Need 40 servings.

Conversion Factor = ?

A. 2
B. 3
C. 4
D. 5

Answer: C


49

A #8 scoop equals:

A. 2 oz
B. 4 oz
C. 6 oz
D. 8 oz

Answer: B


50

8 pounds of beef with 4 oz servings equals:

A. 24
B. 28
C. 32
D. 36

Answer: C

QUESTIONS MOST LIKELY TO APPEAR EXACTLY LIKE THIS

Example 1

Which budget changes according to production volume?

A. Fixed
B. Incremental
C. Variable
D. Zero-based

Variable


Example 2

Which measure evaluates quality?

A. Quantitative
B. Qualitative
C. Financial
D. Outcome

Qualitative


Example 3

Which menu repeats after a set time?

A. Static
B. Cycle
C. À la carte
D. Single-use

Cycle


Example 4

Larger scoop numbers indicate:

A. Larger portions
B. Smaller portions
C. Higher temperatures
D. Better quality

Smaller portions

That exact type of question appears constantly in foodservice exams.


THE LEAST IMPORTANT THINGS

If you run out of time, spend LESS time on:

  • Green Restaurant Association

  • Fair Trade

  • animal welfare labels

  • LAN/Intranet

  • petty cash

  • bonded employee

Those are lower probability.


PRIORITY ORDER TO STUDY

PRIORITY 1 (ABSOLUTE MUST)

  • Budget types

  • Productivity types

  • Menu types

  • Food cost %

  • Contribution margin

  • Break-even

  • Forecasting

  • HIPAA/HACCP/OSHA

  • Scoop sizes

  • Recipe conversion factor

PRIORITY 2

  • Workflow

  • Standardized recipes

  • Procurement

  • Sustainability

  • Inventory types

  • Financial reports

PRIORITY 3

  • Animal welfare labels

  • LAN/Intranet

  • Fair Trade

  • Green Restaurant Association

So yes — the way the questions are written now is MUCH closer to how your actual multiple-choice exam will probably look.

SO CREATEM IN MULTIMPLE CHOICES

HIGH-YIELD MULTIPLE CHOICE QUESTIONS TO STUDY

1

Which budget changes according to production volume?

A. Fixed
B. Incremental
C. Variable
D. Zero-based

Answer: C


2

Which budget starts completely from scratch?

A. Fixed
B. Variable
C. Incremental
D. Zero-based

Answer: D


3

Which productivity measure focuses on numbers?

A. Qualitative
B. Quantitative
C. Outcome
D. Benchmarking

Answer: B


4

Which productivity measure evaluates quality and accuracy?

A. Quantitative
B. Financial
C. Qualitative
D. Revenue

Answer: C


5

Which productivity measure determines whether goals were achieved?

A. Quantitative
B. Qualitative
C. Outcome
D. Benchmark

Answer: C


6

Which menu repeats after a specific period of time?

A. Static
B. Cycle
C. À la carte
D. Single-use

Answer: B


7

Which menu type prices items separately?

A. Cycle
B. Static
C. Table d’hôte
D. À la carte

Answer: D


8

Which menu type is designed for one-time use?

A. Static
B. Cycle
C. Single-use
D. Table d’hôte

Answer: C


9

Which purchasing method uses one main vendor?

A. Retail purchasing
B. Bid purchasing
C. Multiple vendor purchasing
D. Prime vendor purchasing

Answer: D


10

Which purchasing method usually awards business to the lowest qualified bidder?

A. Prime vendor
B. Bid purchasing
C. Retail purchasing
D. Emergency purchasing

Answer: B


11

Which law protects patient health information?

A. OSHA
B. FDA
C. HIPAA
D. USDA

Answer: C


12

Which organization focuses on workplace safety?

A. HIPAA
B. OSHA
C. HACCP
D. USDA

Answer: B


13

HACCP primarily focuses on:

A. Payroll systems
B. Budget forecasting
C. Food safety hazards
D. Marketing strategies

Answer: C


14

Which forecasting method relies mainly on intuition and experience?

A. Manual tally
B. Percentage forecasting
C. Subjective forecasting
D. Computer forecasting

Answer: C


15

Which forecasting method uses historical percentages?

A. Subjective forecasting
B. Percentage forecasting
C. Manual tally
D. Retail forecasting

Answer: B


16

Which forecasting method counts actual customer orders?

A. Percentage forecasting
B. Manual tally
C. Subjective forecasting
D. Computer forecasting

Answer: B


17

What is the primary goal of workflow design?

A. More intersections
B. Increased movement
C. Operational efficiency
D. More accidents

Answer: C


18

Which workflow layout best reduces accidents?

A. Multiple-intersection layout
B. Circular layout
C. No-intersection layout
D. Random layout

Answer: C


19

Which tool is used to visually schedule tasks over time?

A. Benchmark report
B. Gantt chart
C. Inventory sheet
D. Balance sheet

Answer: B


20

Economy of scale means:

A. Small batches are more efficient
B. Large batches are more efficient
C. Food costs increase
D. Labor costs disappear

Answer: B


21

Which document helps ensure consistency and portion control?

A. Budget report
B. Standardized recipe
C. Payroll sheet
D. Delivery invoice

Answer: B


22

Which production control method ensures correct serving sizes?

A. Portion control
B. Forecasting
C. Benchmarking
D. Scheduling

Answer: A


23

Which type of customer is considered an INTERNAL customer?

A. Patient
B. Visitor
C. Nurse
D. Family member

Answer: C


24

Which center generates revenue greater than operating costs?

A. Cost center
B. Revenue center
C. Profit center
D. Budget center

Answer: C


25

Which center only generates expenses?

A. Profit center
B. Revenue center
C. Cost center
D. Purchasing center

Answer: C


26

Which financial report compares actual performance to the budget?

A. Balance sheet
B. Operating statement
C. Inventory report
D. Purchase order

Answer: B


27

Which financial statement shows assets and liabilities?

A. Profit & Loss Statement
B. Payroll report
C. Balance sheet
D. Production schedule

Answer: C


28

Assets are best described as:

A. Debts owed
B. Things owned
C. Payroll costs
D. Production expenses

Answer: B


29

Liabilities are best described as:

A. Revenue
B. Profit
C. Things owned
D. Debts owed

Answer: D


30

Which inventory category includes milk and eggs?

A. Supplies
B. Perishables
C. Capital equipment
D. Groceries

Answer: B


31

Which inventory category includes ovens and refrigerators?

A. Groceries
B. Supplies
C. Capital equipment
D. Perishables

Answer: C


32

Which sustainability practice reduces waste BEFORE it occurs?

A. Composting
B. Recycling
C. Source reduction
D. Landfill disposal

Answer: C


33

Composting is the process of:

A. Burning waste
B. Freezing food
C. Breaking down organic waste
D. Packaging leftovers

Answer: C


34

Which certification identifies energy-efficient equipment?

A. USDA Organic
B. OSHA Approved
C. Energy Star
D. HACCP

Answer: C


35

Organic foods in the United States are certified by:

A. FDA
B. OSHA
C. USDA
D. HIPAA

Answer: C


36

Which term describes genetically modified foods?

A. Organic
B. Compostable
C. Transgenic/GMO
D. Cage-free

Answer: C


37

Which animal welfare label means animals are not confined to cages?

A. Organic
B. Cage-free
C. Grass-fed
D. Compostable

Answer: B


38

Which program helps analyze foods and nutrients?

A. Payroll software
B. Nutrient analysis software
C. Purchasing software
D. Scheduling software

Answer: B


39

Patient service programs help manage:

A. Advertising
B. Allergies and meal tickets
C. Employee payroll
D. Vendor contracts

Answer: B


40

What does EHR stand for?

A. Employee Health Record
B. Emergency Health Report
C. Electronic Health Record
D. External Healthcare Registry

Answer: C


HIGH-YIELD MATH MULTIPLE CHOICE

41

Food cost = $4
Menu price = $16

Food Cost % = ?

A. 20%
B. 25%
C. 30%
D. 35%

Answer: B


42

Menu price = $15
Food cost = $5

Contribution Margin = ?

A. $8
B. $9
C. $10
D. $11

Answer: C


43

10 employees left out of 100 positions.

Turnover Rate = ?

A. 5%
B. 10%
C. 15%
D. 20%

Answer: B


44

240 trays in 80 minutes.

Trays per Minute = ?

A. 2
B. 3
C. 4
D. 5

Answer: B


45

6 workers, 180 trays, 60 minutes.

Labor Minutes per Tray = ?

A. 1
B. 2
C. 3
D. 4

Answer: B


46

Fixed costs = 30,000
Variable costs = 45,000
Revenue = 90,000

Break-even Point = ?

A. 45,000
B. 50,000
C. 60,000
D. 75,000

Answer: C


47

Equipment cost = $12,000
Life span = 6 years

Depreciation = ?

A. 1,000
B. 1,500
C. 2,000
D. 2,500

Answer: C


48

Recipe serves 10. Need 40 servings.

Conversion Factor = ?

A. 2
B. 3
C. 4
D. 5

Answer: C


49

A #8 scoop equals:

A. 2 oz
B. 4 oz
C. 6 oz
D. 8 oz

Answer: B


50

8 pounds of beef with 4 oz servings equals:

A. 24
B. 28
C. 32
D. 36

Answer: C

1. Budget Types

You MUST instantly know:

Budget

Meaning

Fixed

Does not change

Variable

Changes with volume

Incremental

Based on previous budget

Zero-based

Starts from scratch


2. Productivity Types

Type

Meaning

Quantitative

Numbers

Qualitative

Quality

Outcome

Did it work

This is VERY likely on the exam.


3. Menu Types

Menu

Meaning

Static

Same daily

Cycle

Repeats

À la carte

Individual pricing

Table d’hôte

Fixed-price meal


4. Procurement Methods

Type

Meaning

Prime vendor

One vendor

Bid purchasing

Lowest qualified bidder

Retail purchasing

Emergency purchase


5. HIPAA / HACCP / OSHA

Term

Meaning

HIPAA

Patient privacy

HACCP

Food safety hazards

OSHA

Workplace safety

These ALWAYS appear.


6. Forecasting Methods

Type

Meaning

Subjective

Educated guess

Percentage

Historical percentages

Manual tally

Count actual orders

Computer forecasting

Software prediction


7. Workflow Concepts

Know:

  • operational efficiency

  • fewer intersections

  • fewer accidents

  • Gantt chart

  • economy of scale


8. Standardized Recipes

Know they improve:

  • consistency

  • portion control

  • quality control

  • food safety

And include:

  • ingredients

  • procedures

  • yield

  • portion size


9. Sustainability Concepts

Know:

  • composting

  • source reduction

  • organic

  • GMO/transgenic

  • Energy Star

  • Food Recovery Hierarchy


10. Inventory Types

Type

Example

Perishables

Milk, eggs

Supplies

Cleaning products

Capital equipment

Ovens


11. Financial Terms

Term

Meaning

Revenue

Money coming in

Profit

Revenue minus expenses

Assets

Things owned

Liabilities

Debts