'"reintroducing info systems + exploring types of software" lecture notes (9/16/2025)

the information systems triangle

1. people: the most difficult to change, and the most complex part of any info system

   • diverse stakeholders: ppl will have differing info needs/preferences based on the roles that they play

   • culture: info flow is linked the ways that ppl interact and the values that they have

   • political forces: the distribution of power in an org has a big impact on info access/use

2. business processes

3. information technology

   
   

   stakeholder: anyone who has an interest in an existing or proposed info system (owners, users, designers, and builders)

   • systems analyst: a special type of stakeholder who needs to know what tech can do and what the biz needs

     
     

skills of a systems analyst

1. analytical

   • general problem-solving skills

2. technical

   • working knowledge of IT

3. managerical

   • flexibility and adaptability

4. interpersonal

• good communication skills

business process: a set of activities that accomplish a specific task (ex: marketing > order entry > order fulfillment > product distribution)

• a standard set of steps to get through something

• how organizations do what they do