resource based model
1-4 The Resource-Based Model
of Above-Average Returns
The resource-based model of above-average returns assumes that each organization is a collection
of unique resources and capabilities. The uniqueness of resources and capabilities is the basis of a
firm’s strategy and its ability to earn above-average returns.)# Resources are inputs into a firm’s pro-
duction process, such as capital equipment, the skills of individual employees, patents, finances, and
talented managers. Firms use three categories to classify their resources: physical, human, and orga-
nizational capital. Described fully in Chapter ', resources are either tangible or intangible in nature.
Individual resources alone may not yield a competitive advantage; resources have a greater
likelihood of being a source of competitive advantage when integrated to form a capability.
A capability is the capacity for a set of resources to perform a task or an activity in an integrative
manner.87 Core competencies are capabilities that serve as a source of competitive advantage for a
firm over its rivals.88 Core competencies are often visible in the form of organizational functions.
For example, Apple’s R&D function is one of its core competencies, as is its ability to produce
innovative new products that create value for customers. Amazon’s distribution function is a core
competence while information technology is a core competence for Walmart.
According to the resource-based model, differences in firms’ performances across time are due
primarily to their unique resources and capabilities rather than the industry’s structural charac-
teristics. Through continued use, capabilities become stronger and more difficult for competitors
to understand and imitate. As a source of competitive advantage, a capability must not be easily
imitated but also not too complex to understand and manage.89 The resource-based model of
above-average returns is found in Figure 1.3. This model suggests that the strategy the firm chooses
should allow it to use its competitive advantages in an attractive industry (firms use the I/O model
to identify an attractive industry).
Not all of a firm’s resources and capabilities have the potential to be the foundation for a com-
petitive advantage. This potential is realized when resources and capabilities are valuable, rare,
costly to imitate, and non-substitutable.90 Resources and capabilities are valuable when they allow
a firm to take advantage of opportunities or neutralize threats in its external environment. They
are rare when possessed by few, if any, current and potential competitors. Resources are costly to
imitate when other firms either cannot obtain them or are at a cost disadvantage in obtaining them
compared with a firm that already possesses them. They are non-substitutable when they have no
practical equivalents.
Over time, competitors find ways to imitate value-creating resources or to create new resources that
yield a different type of value for customers. Therefore, it is difficult to achieve and sustain a competi-
tive advantage based on resources alone. Firms integrate individual resources to develop configurations
of resources with the potential to build capabilities. Capabilities developed in this manner have a stron-
ger likelihood of becoming a core competence and of leading to a source of competitive advantage.91
Learning Objective
1-4 Use the resource-
based model to explain
how firms can earn
above-average returns.
Resources are inputs into
a firm’s production process,
such as capital equipment,
the skills of individual
employees, patents, finances,
and talented managers.
A capability is the capacity
for a set of resources to
perform a task or an activity in
an integrative manner.
Core competencies are
capabilities that serve as
a source of competitive
advantage for a firm over its
rivals.
Copyright 2024 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s).
Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.
Chapter 1: Strategic Management and Strategic Competitiveness 15
While the I/O model focuses on industry, which is external to the organization, and the
resource-based model focuses on internal resources and capabilities, a third model of above-aver-
age returns focuses simultaneously on internal stakeholders (employees) and external stakeholders
(customers, suppliers, communities, shareholders), and in particular on the relationships of a firm
with these stakeholders. Since all firm resources come from stakeholders, it makes sense that the
nature of relationships with those stakeholders will make a big difference in terms of a firm’s ability
to create and sustain competitive advantages leading to above-average returns. In fact, one of the
leading scholars on the resource-based model, Jay Barney, said that if there were no other stake-
holders besides shareholders providing resources to the firm that have the potential to earn profits,
there would be no profits.92