Detailed Notes on Positioning, Branding, and Brand Equity
Positioning Strategies
- Positioning Definition: The place a brand occupies in customers' minds, differentiating it from competitors.
- Purpose: To influence consumer perception and assist in purchasing decisions.
- Positioning Process:
- Understanding the product's marketplace fit.
- Defining unique selling propositions that align with consumer needs.
Repositioning
- Repositioning Meaning: Modifying a brand's position based on market feedback.
- Examples of Successful Repositioning:
- Yahoo!: Shifted from an online guide to a web portal.
- Amazon: Transitioned from "world’s largest bookstore" to "Earth’s biggest selection."
- Repositioning Strategies:
- Stealth Positioning
- Breakaway Positioning
- Reverse Positioning
Stealth Positioning
- Associating a less accepted product with a more embraced category to overcome resistance.
Breakaway Positioning
- Recombines features from different product categories to appeal anew.
Reverse Positioning
- Strips expected attributes from mature products while introducing surprising new aspects.
Understanding Brands
- Brand Definition: A name, term, sign, symbol, or design identifying goods/services from one seller and differentiating them from competitors.
Commodities vs. Brands
- Commodity: A basic raw material used to produce consumer goods, standardized and competing on price.
- Brand Characteristics: Unique, adds emotional connections, and is associated with quality over price.
- Commodity Types:
- Agricultural (e.g., wheat, corn)
- Energy (e.g., oil, natural gas)
- Metal (e.g., gold, aluminum)
- Differences:
- Products offer rational solutions; Brands offer emotional connections.
Brand Culture
- Definition: The collective values, beliefs, and symbols that define company operations and market positioning.
Brand Extensions
- Brand Extension Definition: Introducing a new product under an established brand name.
- Types of Branding:
- New brand
- Existing brand
- Combination of new and existing brands.
- Parent Brand: The existing brand that drives the extension.
- Percentage Statistics: 81% of new products used brand extensions in the 1990s; 93% of food/beverage products were brand extensions in 2009.
Brand Value and Brand Equity
- Brand Value: The monetary worth of a brand if sold or merged.
- Brand Equity: The influence of brand knowledge on consumer response, measured through:
- Return to shareholders
- Brand image evaluation
- Brand earning potential
- Increased volume of sales
- Price premium over non-branded items
Components of Brand Equity
- Brand Strength: Customer-based measure.
- Brand Value: Financial measure (cost-based, market-based, royalty relief method, economic use method).
Brand Equity Measurement Models
- Key Models:
- Keller's Brand Equity Model (CBBE)
- Aaker’s Brand Equity Model
- Milward Brown’s Brand Dynamics
- Young and Rubicam’s Brand Asset Valuator
Customer-Based Brand Equity Model Components
- Brand Resonance: Intense and active loyalty.
- Judgments and Feelings: Consumer rational and emotional responses.
- Brand Performance and Imagery: Points of parity and difference with deep brand awareness.