Managerial Communication Notes

Managerial Communication Overview

Employment Communication (Chapters 15-16)

Informational Interviews

  • Purpose: To gain insights about specific job roles.

    • Learn how professionals landed their roles.

    • Understand their daily routines.

    • Discover likes and dislikes about their jobs.

    • Find tips on getting started in the field.

Importance of Internships

  • Value:

    • Provides real-world experience, boosting employability.

    • Higher likelihood of receiving job offers ($4,000 to $11,000 more) for those with internships.

  • Business Career Center:

    • Helps students secure internships.

    • Most internships are paid.

    • Allows for evaluation of job fit.

Job Satisfaction Considerations

  • A job’s salary does not guarantee satisfaction.

  • Try internships to gauge interest in potential careers.

Résumé Formats

Common Formats

  1. Chronological Résumé:

    • Lists work history in reverse chronological order.

    • Highlight experience related to a specific job advertisement.

  2. Functional Résumé:

    • Focuses on skills and capabilities rather than specific job roles.

    • Useful for those with limited or no direct experience.

Example: Chronological Résumé

  • Contact Information: Amy Chavez, LinkedIn, Email, Cell

  • Target Position: Clinical Psychology Internship

  • Education:

    • Degree: Bachelor of Arts in Psychology, Sacramento State University

    • GPA: 3.6, Psychology GPA: 3.8

    • Relevant Coursework: Educational Psychology, Advanced Behavioral Analysis

  • Internship Experience:

    • Case Management Support Intern:

    • Responsibilities included counseling and documentation compliance.

    • Proficient in both Spanish and English.

  • Work Experience:

    • Customer Service Assistant at Career Center:

    • Developed customer service skills and collaborated on events.

  • Honors:

    • Dean's List, Phi Chi Honor Society, Scholarships.

Interview Preparation

Research and Strategies

  • Know the Company: Develop knowledge about the company to impress.

  • Questions for the Interviewer: Prepare questions to ask; showing interest is key.

Professional Image

  • Always dress appropriately for interviews.

  • Follow resume and cover letter format conventions (traditional/block).

  • Send a thank-you message post-interview; this is a professional expectation.

Cover Letter Structure

  1. Introduction: State the position applied for and where you found it.

  2. Experience Highlights: Summarize relevant experience matching the position.

  3. Closure: Ask for an interview and offer contact information.

  • Length: Aim for about 3/4 of a page, single-spaced.

Thank-You Notes

  • Send a thank-you note shortly after the interview to reinforce a positive impression.

  • Maintain a polite and professional demeanor throughout the process.