Pricing Strategy and Elasticity
Consumer Perspective on Price
- Consumers consider if a product's cost is justified by its problem-solving ability and convenience compared to alternatives.
- Time and resources are factored into the cost.
- Psychological cost: Prestige or lack thereof associated with using certain brands, especially in social situations (e.g., wearing a shirt with a disliked university's logo).
- Price conveys value to consumers.
Factors Influencing Price
Internal Factors
- Factors that the company can influence:
- Marketing Objectives: Maximizing total profit per product (high margin) vs. increasing market share (lower price).
- Marketing Mix Strategy: Price should be consistent with other marketing elements.
- Example: Southwest Airlines - lower price reflects their customer value approach.
- Product features (e.g., fewer first-class seats) align with the value approach.
- Costs: Influenceable, as the product can be made with components that determine the price.
External Factors
- Factors outside the company's control:
- Competition: Cannot control competitors' actions in response to price changes.
- Demand: Building a better product should increase demand.
- Economy: Macro-level factor beyond control.
Price Elasticity
Definition: How changes in price affect customer demand.
Price Sensitivity: How sensitive customers are to price changes.
Formula: e = \frac{\% \text{ change in quantity}}{\% \text{ change in price}}
- Note: The absolute value is typically used in economics, but for this purpose, focus on the ratio.
Elastic Demand:
- Coefficient above one (e > 1).
- Sensitive to price changes.
- Example: If the price increases by 10% and quantity demanded decreases by 30%, it's very elastic.
Inelastic Demand:
- Coefficient below one (e < 1).
- Not very sensitive to price changes.
- Example: If the price increases by 20% and quantity demanded only decreases by 5%, it's relatively inelastic.
Unitary Elasticity:
- Coefficient equals one (e = 1).
- Perfect one-to-one ratio.
- Example: A 10% increase in price leads to a 10% decrease in sales, keeping revenue unchanged.
Visual Recap:
- Elastic: Consumers buy more or less when the price changes significantly.
- Inelastic: Changes in price do not significantly affect demand.
- Gasoline example: even with price fluctuations, consumption remains relatively constant.
- Textbook Example:
- If a textbook is required, a small price change won't alter demand significantly.
Elasticity and Revenue
- Revenue = Price x Quantity Purchased
- Elastic Demand:
- Price goes up, quantity demanded decreases significantly, revenue goes down.
- Price goes down, quantity demanded increases significantly, revenue goes up.
- Inelastic Demand:
- Price changes, quantity demanded remains relatively constant.
- Price goes up, revenue goes up.
- Price goes down, revenue goes down.
- Unitary Elasticity:
- Price changes, quantity demanded changes proportionately, revenue stays the same.
Stages for Establishing a Price
1. Developing Pricing Objectives
- Determine the strategic goals of pricing.
- Consider maximizing profit per product (high margin).
- Status Quo: Pricing at the average level for the product category.
- Market Share Perception: Pricing low to sell more volume (Walmart model).
2. Assessing the Target Market's Evaluation of Price
- Consider what consumers are looking for.
- The type of product and target market matters.
- Purchase situation (new product vs. improvement).
- Example: Apple's Macintosh in 1984 priced at 2,500 (equivalent to over 6,000 today).
- The high price conveyed quality and differentiation.
3. Evaluating the Competitor's Price
- Set a benchmark relative to competitors.
- Pricing above or below the competition conveys information about quality.
- Low price may suggest a lack of quality.
- Consumers perceive value as benefits relative to price.