1015CCJ Victims & Justice – Traditional vs Reformed Approaches
Investigation – Traditional Approach
- Officers frequently receive minimal or no formal interview training
- Reliance on ad-hoc experience rather than evidence-based techniques
- An incident may be reported to multiple officers, leading to:
- Fragmented information chains
- Inconsistent documentation and potential misunderstandings
- Core purpose of the investigation:
- Determine whether any offences occurred
- Identify who was involved
- Evidence collection method
- Written statements are the primary record
- Susceptible to transcription errors, omission of details, and interviewer bias
- Underlying presumption: victims or witnesses might be lying or are potential suspects
- Can create an adversarial tone from the very first interaction
- May discourage full disclosure and reduce cooperation
- Adoption of scientifically validated memory-enhancement techniques
- E.g., Cognitive Interview, PEACE model
- Purpose: improve completeness and accuracy of event recall
- Specialised officer training that explicitly targets:
- Empathy and positive attitudes toward victims
- Procedural fairness and trauma-informed practices
- Video or audio-recorded interviews now emphasised
- Provides an exact verbal and non-verbal record
- Reduces later disputes over what was said
- Current implementation status
- All Australian states: mandatory for child victims and individuals with intellectual impairment
- Expanding to adult victims in several jurisdictions (e.g., New Zealand, England, Norway)
- Broader implications
- Enhances transparency and public trust
- Creates durable evidence usable across investigation, charging, and trial stages
Video Interviewing – Key Benefits
- Improved police questioning methods
- Officers become more accountable and are incentivised to follow best-practice protocols
- Admissible evidence tool
- Video recordings can be played directly in court, avoiding repeated testimony
- Higher information quality
- Captures tone, pauses, emotion, and non-verbal cues often lost in written statements
- Enhanced victim satisfaction and well-being
- Perception of being heard and treated professionally
- Reduction of secondary victimisation
Court – Traditional Approach
- Victim must attend court in person and deliver live testimony while facing the accused
- Potentially re-traumatising and intimidating
- Courtroom sequence:
- Prosecutor’s examination-in-chief to present the narrative
- Defence cross-examination aimed at challenging credibility and reliability
- Adversarial logic: both parties attempt to convince the judge/jury either of guilt or to raise reasonable doubt
- Consequences for victims
- Emotional distress, anxiety, and feelings of being on trial themselves
- Possibility of aggressive questioning and scrutiny of personal life details
- Overarching principle: explicit consideration of victim welfare
- Aligns with international human-rights and trauma-informed justice frameworks
- Alternative evidence-giving modalities
- Pre-recorded video statements
- Closed-circuit television (CCTV) links allowing remote testimony
- Use of intermediaries or support persons, especially for children or vulnerable witnesses
- Evidentiary rule changes to protect victims
- Example: In sexual assault cases, a complainant’s sexual history is generally inadmissible
- Reduces character-based attacks and irrelevant moral judgments
- Practical pay-offs
- Decreases courtroom stress
- Potentially improves the clarity and reliability of testimony
- Encourages more victims to come forward, knowing safeguards exist
Comparative Insights & Broader Significance
- Shift from a suspect-focused, adversarial culture to a victim-centred, evidence-based paradigm
- Empirical research consistently shows that trauma-informed and scientifically grounded methods:
- Increase reporting rates
- Enhance conviction accuracy
- Mitigate secondary victimisation
- Ethical dimension: Balances due-process rights of the accused with psychological safety of victims
- Policy momentum suggests continued expansion of these reforms, especially as video technology becomes ubiquitous and cost-effective.