iGCSE Business Studies: Business and Stakeholder Objectives
Definition of Business Objectives: Targets a business works towards, guiding decisions and actions.
Benefits:
Motivation: Clear targets improve motivation among workers and managers.
Focus for Decision-Making: Align management decisions with objectives.
Business Unity: Everyone works towards the same purpose.
Performance Measurement: Compare actual performance against objectives to measure success.
Principal Business Objectives:
Survival: Priority for new businesses or those in economic trouble.
Profit: Revenue minus total costs; crucial for returns to owners and reinvestment.
Growth: Job security, increased salary for managers, higher market share, achieving economies of scale.
Service to Community: Some prioritize community welfare over profit.
Objectives of Social Enterprises: Focus on social and environmental goals, alongside financial profits.
Changing Objectives: Objectives may shift based on business lifecycle and external environment.
Stakeholders:
Internal: Owners, workers, managers, with different objectives.
External: Customers, community, government, banks—all can have conflicting objectives.
Public Sector Goals: Meet profit targets, provide public services, create jobs.
Conflict of Stakeholder Objectives: Decisions may benefit one group while harming another; managers must balance these interests.