4.5 - Building the Business Case For Managing Diversity

  • access-to-legitimacy perspective - recognition that the organization's markets and constituencies are culturally diverse

  • glass ceiling - an invisible but absolute barrier that prevents women from advancing to higher-level positions

  • LGBT - a widely recognized acronym to represent lesbian, gay, bisexual, and transgender

  • transgender - applies to anyone whose gender identity or gender expression is different from sex at birth

  • Americans with Disabilities Act - prohibits discrimination against those with disabilities and requires organizations to reasonably accommodate an individual's disabilities

  • underemployed - working at jobs that require less education than attained