Business Environments and Sectors of the Economy
Environments and Sectors Overview
Micro environment (internal):
Business has full control.
Known as Business Policy
Market environment (external):
Business has some control.
Macro environment (external):
Business has no control.
Sectors:
Public / Private
Primary, Secondary, Tertiary
Environmental Elements
Micro:
Customers, Suppliers, Competitors, Substitute products, Government, Intermediaries, New entrants
Macro:
Political / (Physical) factors, Economical / (Ethical) factors, Social factors, Technological factors, Legal factors, Environmental factors (P2E2STLE)
Linking Environments
Factors have ripple effects.
Example: Tax law changes impact employees and customer spending.
Adapting to Challenges
Micro:
Vision, objectives, competent staff, resource use, training.
Market:
Customer relationships, supplier contracts, communication, stakeholder relationships, distribution channels.
Lobbying: Influencing decision makers.
Macro:
Awareness, technology updates, networking, power relationships.
Analyzing Business Environments
SWOT Analysis:
Strengths, Weaknesses (Internal/Micro)
Opportunities, Threats (External/Market/Macro)
Porter’s Five Forces:
Market environment: Rivalry, substitutes, new entrants, supplier power, buyer power (+ complementary products)
P2E2STLE Analysis:
Macro environment
Sectors
Public:
Government (service-oriented, non-profit).
Private:
Individual-owned, profit-driven.
Primary:
Raw material extraction (farming, fishing, mining, forestry).
Secondary:
Manufacturing.
Tertiary:
Selling final product/service.
Personal, Professional, Auxiliary services.
Environmental Scanning
Definition:
Obtaining information about current and future events to asses impact on performance.
Purpose
Identify challenges and opportunities.
Understand change (crisis vs. trend).
Develop flexible strategies.
Understand impact of decisions on sustainability.
Strategic Plans
Vision => Mission, Strategy => Implementation => Evaluation => Continuous Scanning
Conducting Environmental Scanning
Macro: PESTLE and OT.
Market: Porters and OT.
Micro: SW.
SWOT Analysis Details
S, W: Internal (tangible - resources; intangible - trademark).
O, T: External (O adds value, T destroys).
Strengths
Add value, give competitive advantage.
Examples: competitive price, location, unique product (patent), business culture, brand, financing, operational efficiency.
Location Factors
Raw material vs. finished good transport.
Fit with neighborhood, complementary businesses.
Customer access, parking, security.
Future developments, competitors, trading hours.
Concepts - Strengths
Patents: Legal protection, limits competitors.
Skilled workforce: Productivity, fair treatment.
Business culture: Meeting deadlines, customer confidence.
Marketing and brand: Brand equity.
Access to financing.
Operational efficiency and quality.
Weaknesses
Opportunities can turn into weaknesses if not managed properly
Strategies to overcome weaknesses
Opportunities and Threats
External
Opportunities: outperform competitors
Threats: hamper success
Porters: Market
PESTLE: Macro
SWOT Matrix (TOWS)
SO: Strengths to seize opportunities.
ST: Strengths to counter threats.
WO: Overcome weaknesses to exploit opportunities.
WT: Minimize weaknesses to avoid threats.
Porters Forces
New entrants, Competitors, Buyer power, Supplier power, Substitute products, Complementary products
Markets - Porters
Attractive: High profits, high entry barriers, low competition.
Unattractive: Low profits, low entry barriers, high competition.
PESTLE
Political, Physical, Economical, Environmental, Technological, Legal, Ethical
Ripple effect between factors