Operations Management and Productivity
Operations Management
Chapter 1: Operations and Productivity
What Is Operations Management?
Definition of Production: Production refers to the creation of goods and services.
Definition of Operations Management (OM): Operations management is defined as the set of activities that creates value in the form of goods and services by transforming inputs into outputs.
Understanding Productivity
Definition of Productivity: Productivity is a measure that represents the ratio of outputs (goods and services) to the inputs (resources such as labor and capital).
Objective of Productivity: The primary objective is to improve this measure of efficiency.
Important Note: Production is strictly a measure of output and is not a measure of efficiency.
Productivity Challenges and Variables
Key Contributors to Productivity Increase:
Labor: Contributes about 10% of the annual increase.
Capital: Contributes about 32% of the annual increase.
Management: Contributes about 52% of the annual increase.
The challenge lies in finding ways to optimize the use of these inputs to maximize outputs.
Examples Illustrating Productivity Concepts
Old System Case Study:
Staffing example:
A staff of 4 works 8 hours per day.
Total payroll costs amount to $640/day.
The output is 8 titles produced/day.
Overhead costs are $400/day.
Productivity Calculation: Old labor productivity is determined by amalgamating these figures to illustrate output efficiency:
Old Labor Productivity = Output / (Labor Hours)
Example: If 8 titles produced in 32 labor hours, productivity = 8 titles / 32 hours = 0.25 titles/hour.
Financial Insights Related to Productivity
Cost Management: Operations management explores ways to manage costs effectively.
Revenue Growth and Cost Reduction: Strategies are discussed, such as increasing revenue by 50% or reducing costs by 50% to improve operational efficiency.
Conclusion
Focus on Operational Efficiency: The importance of operations management is highlighted as essential for enhancing productivity through efficient resource management, which ultimately drives business success in a competitive landscape.