Operations Management and Productivity

Operations Management

Chapter 1: Operations and Productivity

What Is Operations Management?
  • Definition of Production: Production refers to the creation of goods and services.

  • Definition of Operations Management (OM): Operations management is defined as the set of activities that creates value in the form of goods and services by transforming inputs into outputs.

Understanding Productivity
  • Definition of Productivity: Productivity is a measure that represents the ratio of outputs (goods and services) to the inputs (resources such as labor and capital).

  • Objective of Productivity: The primary objective is to improve this measure of efficiency.

  • Important Note: Production is strictly a measure of output and is not a measure of efficiency.

Productivity Challenges and Variables
  • Key Contributors to Productivity Increase:

    • Labor: Contributes about 10% of the annual increase.

    • Capital: Contributes about 32% of the annual increase.

    • Management: Contributes about 52% of the annual increase.

  • The challenge lies in finding ways to optimize the use of these inputs to maximize outputs.

Examples Illustrating Productivity Concepts
  • Old System Case Study:

    • Staffing example:

    • A staff of 4 works 8 hours per day.

    • Total payroll costs amount to $640/day.

    • The output is 8 titles produced/day.

    • Overhead costs are $400/day.

    • Productivity Calculation: Old labor productivity is determined by amalgamating these figures to illustrate output efficiency:

      • Old Labor Productivity = Output / (Labor Hours)

      • Example: If 8 titles produced in 32 labor hours, productivity = 8 titles / 32 hours = 0.25 titles/hour.

Financial Insights Related to Productivity
  • Cost Management: Operations management explores ways to manage costs effectively.

  • Revenue Growth and Cost Reduction: Strategies are discussed, such as increasing revenue by 50% or reducing costs by 50% to improve operational efficiency.

Conclusion
  • Focus on Operational Efficiency: The importance of operations management is highlighted as essential for enhancing productivity through efficient resource management, which ultimately drives business success in a competitive landscape.