Social Psychology Notes

Chapter 12 - Social Psychology

What is Social Psychology?

  • Definition: The scientific study of how a person's thoughts, feelings, and behaviors influence and are influenced by social groups.

Three Aspects of Social Psychology

  • Social Influence: How the real or implied presence of other people can change feelings, thoughts, or actions.
  • Social Cognition: The mental processes that help individuals make sense of the social world.
  • Social Interaction: The relationships between people, both casual and intimate.

Social Influence

  • Conformity: Changing behavior to fit in with the actions of others.
  • Main Findings from Solomon Asch's Research (1951):
    • Conformity varies across eras and cultures.
    • Both men and women conform; women tend to conform slightly more publicly.
  • Reasons for Conformity:
    1. Normative Social Influence: Pressure to act a certain way for social acceptance.
    2. Informational Social Influence: Following others' behavior when unsure of how to act.

Compliance

  • Definition: Changing behavior because a person or group requests it.
  • Importance: Most significant in consumer psychology.
  • Techniques for Gaining Compliance:
    1. Foot-in-the-door Technique: Request a small favor first, then a larger one.
    2. Door-in-the-face Technique: Start with a large request (expected to be refused), then ask for a smaller, more reasonable request.
    3. Lowball Technique: Get a commitment followed by a cost hike.
    4. That’s-not-all Technique: Make an offer and add something extra before the decision is made.

Norm of Reciprocity

  • The belief that if someone does something for you, you reciprocate.
  • Techniques Utilizing Reciprocity:
    • Door-in-the-face: You feel the requester has made sacrifices, leading to agreement.
    • That’s-not-all: Feels like a favor, increasing the chance of agreement.

Obedience

  • Definition: Changing behavior due to an authority figure's command.
  • Difference from Compliance: Authority is exercised over the person, unlike requests from peers.
  • Milgram's Research (1964): Explored how far individuals would go in obeying authority, even if it involved harming others. Results indicated a high likelihood to obey if the authority figure appears legitimate.

Group Behavior & Task Performance

  • Key Concepts: Groupthink, group polarization, social facilitation and impairment, social loafing, and deindividuation.
  • Groupthink: Prioritizing agreement over rational decision-making leading to errors.
  • Group Polarization: Group discussions lead to more extreme opinions than those held individually.
  • Social Facilitation: Improved performance on easy tasks when being watched.
  • Social Impairment: Poorer performance on hard tasks when being observed.
  • Social Loafing: Reduced effort when working in a group compared to working individually.
  • Deindividuation: Loss of self-awareness and accountability in group settings.

Social Cognition

  • Definition: Processes for making sense of social surroundings.
  • Three Aspects:
    1. Attitudes: Learned predispositions toward objects, persons, or situations.
    2. Impression Formation: First impressions are crucial; initial perceptions can bias further judgments.
    3. Attribution: Explaining one’s own and others’ behaviors, consisting of situational versus dispositional causes.

Attitude Formation and Change

  • Formation Methods: Direct contact, instruction, social interactions, observational learning.
  • Changed by: Persuasion, which involves reasoning and emotional appeals.

Persuasion and Attitude Change

  • Factors: Source credibility, message content, audience, delivery medium, and processing method.
  • Elaboration Likelihood Model: Two routes of processing persuasive messages:
    1. Central-route: Focus on content and logic.
    2. Peripheral-route: Decision based on superficial cues.

Cognitive Dissonance

  • Definition: Distress when behavior does not match beliefs.
  • Resolution Methods: Changing behavior, changing beliefs, or forming new cognitions to justify behavior.

Social Interaction Themes

  • Prejudice & Discrimination: Negative attitudes and differential treatment based on group memberships.
  • In-group vs Out-group Mentalities: Identifying with one's group can lead to bias against others.
  • Realistic Conflict Theory: Prejudice rises in conflicts over scarce resources.
  • Reducing Prejudice: Promoting equal status contacts and collaboration.

Interpersonal Attraction

  • Factors:
    • Physical Attractiveness: Initial factor in many relationships.
    • Proximity: Geographical or physical closeness enhances relationships.
    • Similarity: Attraction is higher for those similar in attitudes and beliefs.
    • Reciprocity of Liking: People are drawn to those who reciprocate their feelings.

Love Theory

  • Definition: A complex emotional state characterized by attachment and concern for another.
  • Sternberg's Triangular Theory of Love: Defines love’s dimensions as intimacy, passion, and commitment, with the strongest relationships incorporating all three.
  • Variations in Relationships: Different types of relationships emphasize different components of love (e.g., friendships focus on intimacy and commitment, while sibling relationships emphasize commitment).