COMM 101 Study Notes - Week 2 Summary

Course Information

  • Course: COMM 101 - Introduction to Commerce
  • Week: 2 - Self-Management Follow-Up
  • Focus Areas: Leadership and Teams; Best Practices

Acknowledgement of Territory

  • Queen's University acknowledges its location on traditional Anishinaabe and Haudenosaunee Territory, recognizing Indigenous histories and significance of the land.

Agenda

  1. Questions
  2. Self-Management
    • Think-Pair-Share Homework
    • Definition
    • Emotional Intelligence (EQ)
    • Time Management
    • Stress & Stress Management
    • Experiential Activity
  3. Guest Speaker: Abby Taher
  4. Teamwork
    • Debrief Homework
    • Definitions: Teams vs. Groups
    • Types of Teams
    • Engagement Activity
    • Benefits and Limitations of Teams
    • Stages of Team Development
    • Problem Team Members
    • Tips for Effective Teams
  5. Homework & Prep for Week 3

Self-Management

  • Involves decision making, goal setting, and environmental structuring based on self-awareness and adjustment of attitudes/behaviors.

Key Concepts Supporting Self-Management

  • Stress Management
  • Emotional Intelligence (EQ)
  • Time Management

Emotional Intelligence (EQ)

  • Components of EQ:
    • Self-awareness
    • Social awareness
    • Self-management
    • Relationship management
  • Key Benefits:
    • Self-control and cross-cultural understanding
    • Better communication and recognition at work

Time Management

  • Coordination of tasks to enhance effectiveness.
  • Benefits include prioritization, reduced stress, improved well-being, and cognitive overload reduction for neuro-diverse individuals.

Stress and Stress Management

  • Stress: non-specific bodily response to demands, significant for personal/organizational success.
  • Physiological and psychological stress responses:
    • Physiological: physical problems from mental anguish
    • Psychological: issues like depression, anger, withdrawal

Teamwork

  • Teams vs. Groups:
    • Team: Formal group with shared goals; higher cohesiveness.
    • Group: Collection of individuals; not necessarily aligned in goals.

Types of Teams

  • Cross-functional, Self-managed, Task force, Process Improvement, Virtual/Hybrid

Engagement Activity

  • Create a “Teamwork Survival Guide” covering key concepts, advice, and challenges.

Benefits of Teams

  • Increased creativity, better decision-making, and improved communication; leads to higher morale and talent attraction.

Limitations of Teams

  • Issues such as groupthink, social loafing, and polarization can arise.

Stages of Team Development (Tuckman)

  1. Forming: Members get acquainted and explore goals.
  2. Storming: Conflict over procedures and roles.
  3. Norming: Establishment of norms and cohesiveness.
  4. Performing: Focus on task accomplishment.
  5. Adjourning: Completion and disbandment of the team.

Tips for Effective Teams

  • Maintain focus, handle conflict, communicate openly, establish guidelines, and support team members.

Homework Suggestions

  1. Review weeks 1 and 2 notes
  2. Formulate self-testing questions
  3. Identify questions for clarification
  4. Complete exercises and readings for comprehension

Conclusions

  • Self-management and teamwork are critical for personal and organizational success.