Emirates Questions
Tell me about yourself
Why do you want to work for our airline?
Besides the fact…
I want to work for Emirates because my creativity and passion for personal growth align with the company’s commitment to excellence. I thrive on challenges and see them as opportunities to grow, which allows me to adapt quickly and find innovative solutions. Helping others brings me great fulfillment, and I’m eager to contribute to a team that values both individual and collective success. I believe my mindset of continuous improvement and ability to connect with people will bring positive contributions to Emirates.”
acrescentar: atendi clientes que eram pacientes que necessitavam de um cuidado mais delicado de maneira humanizada.
Do you know anyone who works for us?
What can you do for us that someone else can't?
“What sets me apart is my creativity, my drive for personal growth, and my experience working in customer service in healthcare, where I developed a delicate and human-centered approach. I’m skilled at handling challenges with empathy, especially when patients need special care. I thrive in finding innovative solutions and am deeply motivated by making a positive impact. I bring energy, collaboration, and a unique, thoughtful approach to every situation, which I believe will add value to Emirates.”
What do you ultimately want to become?
What values will you bring to this company?
At what point in life did you choose this profession?
Tell me about your dream job.
Why are you leaving your present job?
How successful have you been so far?
What have you done in the past year?
Where would you like to be in your career five years from now?
Explain what has disappointed you most about a previous job?
What's the most difficult decision you have made in the last two years and how did you come to that decision?
What sorts of people do you enjoy working with?
What is the kind of person you refuse to work with?
What kind of situation do you find stressful?
What motivates you to do the best on the job?
If you had to choose one, would you consider yourself a big-picture person or a detail-oriented person?
What will you miss about your present job?
What are you looking for in terms of career growth?
Who is your hero? Why?
Describe your motivation for going to the college or university you attended.
How do you want to improve yourself in the next year?
If you had enough money to stop working right now, would you?
What did you do to prepare for this interview?
How would you react if we asked you to change your appearance to fit in with our company?
Which is more important to you, the money or the work?
Why should we hire you?
Are you a team player or a team leader?
What have you been doing since your last job?
What is your greatest failure, and what did you learn from it?
What are you looking for in terms of career growth?
What is the most important thing you learned in school?
Your resume suggests that you may be overqualified or too experienced for this position. What is your opinion?
How long do you expect to work for us if hired?
Are you applying for any other airlines? What if more than one airline offers you the job?
Do you have any blind spots?
Why do you want to be a flight attendant?
What makes a good cabin crew?
What do you find most attractive about this position? What seems least attractive about it?
What do you enjoy the most about working with customers?
How can you deal with an upset guest in the plane?
What do you expect from a supervisor?
Do you think a manager should be feared or liked?
What advice would you give to someone who was applying to become cabin crew?
What do you know about our company?
How are you planning to compensate for your lack of experience?
Tell me about a time you dealt with a colleague who was not doing his share of work?
What is your definition of the cabin crew position?
What skills or qualities you think are important for dealing effectively with customers? Provide an example of when you have displayed these.
Whhy do you think you would do well at this job?
What are the responsabilities of your current or las position?
In your current or last position, what features do you like the most? The least?
What have you learned from the mistakes you made on job?
Are you willing to put the interests of the organization ahead of your own?
What are the positive traits you don't have?
Do you work better in a team or alone?
How would your friends and coworkers describe you?
What techniques and tools do you use to keep yourself organized?
What are the steps you follow to study a problem before making a decision?
If I were your supervisor and asked you to do something that you disagree with, what would you do?
When were you most satisfied in your job?
Can you describe a time when you had to be flexible in your job?
Can you describe a situation when you had to take charge at the job?
Have you ever had a deadline?
What are your strengths?
What are your weaknesses?
Describe how you would handle a situation if you were required to finish multiple tasks by the end of the day, and there was no conceivable way that you could finish them.
How are you planning to establish credibility with the members of your team?
Would you say that you can easily deal with high pressure situations?
If I spoke to your boss, what would he say are your greatest strengths and weaknesses?
How would you describe your work style?
What is your communication style?
Do you like to work autonomously or collaboratively?
How do you like to work with your supervisor?
List five words that describe your character.
Do you plan your day?
Do you have any language abilities that might assist you in performing this job?
Do you have any restrictions on your ability to travel?
Do you need additional training?
How will you be able to deal with working such long shifts?
Describe a time when your work was criticized.
Tell me about a time when you helped someone.
Tell me about a time you made a suggestion to improve business.
Tell me about the most fun you ever experienced on the job.
Give me an example of a time when you did not agree with your supervisor. What was it and what did you do?
Describe a time when you had to deal with conflicting demands.
Describe a time you were faced with a customer of a different background and you had to change the way you communicated and behave towards them.
Give me an example of a situation when you had to be diplomatic to your customer.
Give me an example of a situation when you had to say no to the customer.
Give me an example of a situation when you did something extra for your customer. What was it?
Tell me about a time when you had to deal with a coworker who wasn't doing his/her fair share of the work. What did you do and what was the outcome?
Give me an example of a time you did something wrong. How did you handle it?
Tell me about a challenge at work you faced and overcame recently.
Describe a situation where you had to make a quick decision.
When could your customer service have been better?
Give an example of excellent customer service that you experienced as a customer.
Give an example of excellent customer service you provided.
What major challenges and problems did you face in your job? How did you handle them?
What did you like or dislike about your previous job? What was the biggest accomplishment/failure in this position?
What was it like working for your supervisor?
Who was your best boss and who was the worst?
Describe a time you worked as part of a team and it failed due to one or a couple of people.
Tell me about a time you misjudged a person.
Tell me about a time you resolved a conflict.
Have you worked with someone you didn't like? If so, how did you handle it?
1- Final Interview (Entrevista Final)
• O que acontece:
• Entrevista detalhada com perguntas sobre sua experiência, motivação e entendimento da função.
• Dicas:
• Prepare-se com exemplos claros de experiências passadas que demonstrem habilidades como atendimento ao cliente, resolução de conflitos e trabalho sob pressão.
• Responda de maneira estruturada (use a técnica STAR: Situação, Tarefa, Ação, Resultado).
sempre diga "based on my previous experiences", isso reforça o que você aprendeu anteriormente trazendo mais ênfase