Words I don't know
capital
proof of concept
limited partnership
partnership
outsourcing
business incubator
minimum viable product (MVP)
unicorn
bottleneck
safety plan
crisis plan
continuity plan
asset security plan
1. Competition, Market Structure & Strategy
nonprice competition: a way to attract customers through style, service, or location, but not a lower price
price competition: emphasizing price as an issue and matching or beating competitors' prices
direct competition
indirect competition
regulated monopoly: monopoly that the government allows to exist legally
market position
buying power
absolute advantage
comparative advantage
Porter’s five forces
puffery
limited decision
nominal decision
extended decision
business model: a description on how an existing business or business idea plans to achieve success, make profit, and create value
2. Costs, Pricing & Production Economics
price discrimination: the business practice of selling the same good at different prices to different customers
economies of scale: factors that cause a producer's average cost per unit to fall as output rises / the production costs fall as more items are produced
marginal cost: the cost of producing one more unit of a good
average total cost
law of diminishing returns: the principle that, at some point, adding more of a variable input, such as labor, to the same amount of a fixed input, such as capital, will cause the marginal product of the variable input to decline
marginal analysis
gross margin: the amount of money the retailer makes as a percentage of sales after the cost of goods sold is subtracted
3. Marketing, Customers & Distribution
touchpoint
channel
marketing mix:
place -
product -
price -
promotion -
press kit
intensive distribution
extensive distribution
direct distribution
indirect distribution
selective distribution
push strategy
pull strategy
rebate promotion
sweepstakes
coupon
markdown
bundling strategy
tying agreement: an agreement by a party to sell one product but only on the condition that the buyer also purchases a different (or tied) product, or at least agrees he will not purchase the product from any other supplier
market segmentation:
demographic
geographic
psychographic
behavioral
PEST analysis
4. Accounting Types & Financial Statements
managerial accounting
financial accounting
forensic accounting
internal auditing
GAAP
accrual method of accounting
Financial Statements
balance sheet (Statement of Financial Position): shows the financial condition of a business and its assets, liabilities, and owner’s equity (OE = A - L)
income statement: a summary of a business’s income and expenses over a certain period of time (revenue/sales, expenses, COGS)
COGS: cost of goods sold
cash flow statement: a financial statement that reports the cash moving in and out of a business (cash from operating, investing, and financing activities)
common-sized statements: all items are expressed as percentages with no dollar amounts shown
vertical analysis: reporting an amount on a financial statement as a percentage of another item on the same financial statement
horizontal analysis: analysis of financial statements that compares account values reported on these statements over two or more years to identify changes and trends
trend analysis: hypothetical extension of a past series of events into the future
5. Budgeting & Financial Management
zero-based budgeting: a budgeting approach in which each department starts from zero every year and must justify every item in the budget, rather than simply adjusting the previous year's budget amounts
long-term budgeting: planning spending over a relatively long period of time to meet financial goals
fixed budgeting: expenditures and revenues are projected monthly, thereby providing an estimate of cash flow; most appropriate for large, well-established sports medicine clinics during economic certainty
incremental budgeting: allocates increased or decreased funds to a department by using the last budget period as a reference point; only incremental changes in the budget request are reviewed
book value: the difference between the cost of a depreciable asset and its related accumulated depreciation
petty cash: an amount of cash kept on hand and used for making small payments
additional paid-in capital
unit control
6. Ratios, Metrics & Performance Measures
ratio analysis
sales-to-receivables
CAC: customer acquisition cost (Total Sales & Marketing Costs) / (# of New Customers Acquired)
ROAS: Return on Ad Spend (Revenue / Cost) x 100)
LTV: lifetime value (Average Order Value (AOV) x Purchase Frequency x Average Customer Lifespan) or (Average Revenue Per User (ARPU) x Gross Margin) / Customer Churn Rate)
gross pay:
net pay:
p-value
7. Finance, Credit & Investment
private equity
angel investor: individuals who back up emerging entrepreneurial ventures, bridging between the self-funded business stage into a stage appealing to venture capital(ists)
venture capital (vc)
venture: a risky business idea or project
community bank
trade credit
collateral savings
IPO - initial public offering
lock-up period
5 Cs of Credit
Character
Conditions
Collateral
Capacity
Capital
buying power
fledgling: a relatively new startup/company lacking experience and still struggling with business ideas, model, market, and products/services
8. Legal Structure, Law & Ethics
LLC:
corporation: a legal separate entity having own rights, liabilities, and privileges, distinct from its members, additionally, it shields investors from personal liability from losses of the corporation
charter
articles of incorporation
incorporation fees: the fee you must pay to the state or government to incorporate a business
fiduciary duty
vicarious liability
Contributory negligence
sovereign immunity
Interference with Contractual Relations (a type of Economic Relations tort)
asset security plan
how to register trademarks, copyrights, patents
GRAS - generally recognized as safe
9. Governance, Planning & Management
board of directors: a group of persons elected by the stockholders to manage a corporation
corporate governance structures: determines the distribution of rights and responsibilities between the different parties in the organization and sets the decision-making rules and procedures
feasibility study: an assessment of the practicality and potential for success of a proposed business idea
business plan
continuity plan
safety plan
10. Operations, Supply Chain & Procurement
vendor
purchasing specialists/industrial buyers
direct procurement
indirect procurement
goods procurement
services procurement
bullwhip effect: distorted demand information leading to inefficiencies
11. Analytics, Forecasting & Decision Tools
descriptive analytics
diagnostic analytics
predictive analytics
prescriptive analytics
jury of executive opinion
sales force composite
the Delphi technique
survey of buyer intentions
regression analysis: a statistical technique for modeling the relationship between variables
Monte Carol simulation: repeated random sampling to model potential outcomes
12. Risk Management, Quality & Control
Enterprise risk management (ERM): holistic, top-down process for identifying, assessing, and managing risks across the entire organization (strategic, operational, financial, etc.)
Strategic Risk: Will our main business plan fail?
Example: A taxi company doesn't prepare for the rise of apps like Uber or Lyft.
Operational Risk: Will something break in our daily work?
Example: A factory’s main assembly machine breaks down, and they have no backup parts, so production stops for a week.
Financial Risk: Will we lose money or run out of cash?
Example: A company sells products in Europe, but the value of the Euro drops suddenly, making their profits worth less when they bring the money back to the US.
Compliance Risk: Will we get in trouble with the law?
Example: A hospital fails to protect patient data and gets hit with a massive million-dollar government fine.
FMEA: risk assessment method to identify potential failures in products, processes, or systems, analyze their causes and impacts, and prioritize actions to prevent or mitigate them before they harm customers or operations
six sigma: a set of quality control tools that businesses use to eliminate defects and improve processes to boost profits (DMAIC)
Define: A team of people, led by a Six Sigma expert, chooses a process to focus on and defines the problem it wishes to solve.
Measure: The team measures the initial performance of the process, creating a benchmark, and pinpoints a list of inputs that may be hindering performance.
Analyze: Next the team analyzes the process by isolating each input, or potential reason for any failures, and testing it as the possible root of the problem.
Improve: The team works from there to implement changes that will improve system performance.
Control: The group adds controls to the process to ensure it does not regress and become ineffective once again.
COSO framework
Balanced scorecard
SWOT analysis: strengths, weaknesses (internal), opportunities, threats (external)
13. Labor & Employment Economics
Frictional unemployment
Structural unemployment
Seasonal unemployment
Technological unemployment
14. Inventory, Assets & Resources
capital resources - the tools, equipment, and buildings that are used to produce goods and services
perpetual inventory
15. Data Collection & Quality Tools
fishbone diagram: used for cause-and-effect, helps identifies many potential causes of a problem and sort them into useful categories
check sheet: a form for collecting data on the spot
histogram: graph w/ touching bars that show the distribution of a variable and cannot be rearranged
house of quality matrix: used during the production-planning process to determine if a product meets customer needs
primary data
secondary data
16. Technology & Security
Stateful firewall
17. Tax & Expense Rules
10K write off in startup expense 5k write off in operational