Starting a Business – Comprehensive Study Notes
Study Objectives
- Business Leadership and Leadership Styles
- What is Business
- The Role of Consumers
- Starting a Business
- Today’s Lesson
- Economic Resource
- Demand, Supply and Price
Starting a Business
- Question: What is the name of a person who starts their own business? Answer: Entrepreneur.
Entrepreneurs
- Definition: People who take a risk and start a business to solve a problem or take advantage of an opportunity.
- Often satisfying a need or want that is not met in the community.
- Prompt: Name 5 entrepreneurs that have changed the business world?
Characteristics of Entrepreneurs
- Brainstorm in groups: what are the characteristics of someone who starts their own business?
- Common traits listed:
- Self confidence
- Outgoing
- Like new ideas/innovation
- The ability to work alone
- An aptitude for managing others
- Note: Going to spend more time on entrepreneurship later in this course.
Needs, Wants and Venture
- NEEDS – essential for human survival i.e. food, shelter, clothing
- WANTS – human desires that go beyond basic needs and are not essential for survival
- The essence of entrepreneurship is the creation and building of a VENTURE to fulfill a need or want of consumers
- VENTURE - a risky or new business idea to undertake
- Core idea: Entrepreneurship is the creation and building of a VENTURE to fulfill a need or want of consumers.
Needs vs Wants – Activity
- In pairs: divide your paper in half
- List at least 10 examples of Needs
- List at least 10 examples of Wants
- Topic: Needs vs Wants; Vent ure
Attracting Customer Interest
- After identifying needs & wants and identifying competition, you need to figure out how you will attract business away from competitors = get customers.
How Do You Make Your Buying Decisions?
- Reflect on personal breakfast choices:
- Brand of cereal
- Brand of orange juice
- Type of bread
- Why you made those decisions:
- Price
- Taste
- Promotion
- Health reasons
General Mills Case
- General Mills launched a new cereal for kids called Wheaties Dunk-A-Balls shaped like basketballs.
- Parents bought the cereals but did not like that it encouraged kids to play with their food, so the cereal failed.
- Question: How could this have been avoided?
Making Good Business Decisions
- Entrepreneurs face many decisions every day.
- A few poor decisions can cause someone to lose their business.
- A 5 Step decision-making model can help us think through important decisions.
5 Step Decision-Making Model
The Decision-Making Process (Figure 1.2)
Steps:
1) Define the decision to be made
2) Identify the alternatives
3) Evaluate the alternatives
4) Make a decision and take action
5) Evaluate the decisionVisual representation in the text shows a problem leading to alternatives, a good decision and action, followed by evaluation.
Decision-Making Model – Example 1
- Identify the problem: What should I do on Friday night?
- Identify the alternatives: Friends party, Study, Hang out with the family
- Evaluate the alternatives: Pros and Cons or a decision matrix
Decision-Making Model – Example (Decision Matrix Concepts)
- To evaluate using a decision matrix we must come up with decision criteria and rank them.
- What is important to us? Examples: Good grades, Popularity, Relationship with family
Decision-Making Model – Example (Decision Matrix Details)
- Alternatives/Decision Criteria and a Likert scale ranking (1-5)
- Example options for dinner and the corresponding criteria:
- Alternatives: Party, Study, Hang with family
- Criteria: Good Grades, Popularity, Relationship with Family
- Pros vs. Cons and ranking are used to tally totals for each option
Decision-Making Model – Example 4
- Make a decision: Take the matrix into account but still make the decision that’s best for you
- 5) Evaluate your decision
Decision-Making Model – Example 2 (Dinner Decision)
- Pros vs Cons and Likert Scale 1-5 used to evaluate:
- Criteria: Cost, Time to make, Enjoyment
- Alternatives: Steak, Pasta, PB&J
- Totals are used to determine the best option
Decision-Making Model – Example 3 (Dinner Table with Criteria)
- Alternatives and Decision Criteria; use a Likert scale (1-5) to rank
- Example shows how to compare Steak, Pasta, PB&J across Cost, Time to make, Enjoyment, resulting in a total score
Car Pitch
- Activity: Work in pairs or individually
- List 5 things that a car owner would need in a car
- List 10 things that a car owner would want in a car
- Describe what you believe a good salesperson should try to do when selling you a car (relate to wants and needs)
- Why is a good sales pitch important?
Connections and Practical Implications
- Real-world relevance: entrepreneurship addresses needs and wants; misalignment in marketing can lead to product failure (General Mills example).
- Ethical considerations: Marketing to children; marketing claims; consumer safety and responsibility in product design and packaging.
Quick Reference: Key Terms and Concepts
- Entrepreneur: a person who starts a business to solve a problem or seize an opportunity and accepts risk
- Venture: a new or risky business idea intended to fulfill consumer needs or wants
- Needs: essentials for survival (food, shelter, clothing)
- Wants: desires beyond basic needs
- Likert scale: a 1–5 scale used to rank preferences or criteria
- Decision criteria: factors used to evaluate alternatives (eg. cost, time to make, enjoyment, etc.)
- Pros and Cons: a simple evaluative method for comparing options
- Decision matrix: a tabular method to score alternatives against criteria
- Car pitch: a succinct sales argument tailored to the buyer’s needs and wants
Mathematical References
- 5-Step Decision-Making Model (enumerated steps 1 through 5)
- Likert scale used for ranking decisions on a 1–5 scale
- Representative equation-like summary of the model (LaTeX):
\text{Steps: } 1) \text{Define},\ 2) \text{Identify},\ 3) \text{Evaluate},\ 4) \text{Decide & Act},\ 5) \text{Evaluate}\